I stayed for a week. The location was good. Right next door to the shopping mall and near walking distance to the film museum and Piotrkowska, as well as transport links. The room was immaculately clean every day of my visit and the cleaning staff were very cheerful too. The bed was big and comfortable and there was a tub in the bathroom, which was an excellent surprise. I only had breakfast just before I checked out but the selection was good. I felt very much at home in the hotel and Lodz is a really enjoyable city.

Unfortunately for the hotel, there is an 8-lane round directly outside and the noise of the trams cuts through at night and early in the morning. Also, there was a bright light directly outside the room I was in, that illuminated the hotel sign. The light still got in at the sides and bottom of the blackout blinds. Use earplugs and an eyeshade and you will still get a comfortable sleep here. I tried the restaurant one evening and at least half of the menu was unavailable. I ended up with a burger, which was still very good.

Easy acces to transport and the city's landmarks, comfortable room, friendly staff, generous breakfast buffet. And a working shoe shine machine at the reception, excellent.

Some of the meals served at dinner in half board did not match the excellent quality of the breakfast. The restaurant sometimes closed earlier than mentonned in the time schedule.

It was clean and functional, bed very comfy. The staff were very helpful - for example booking a taxi for me and printing off my boarding pass. Also giving me information when I needed it. Would have been exceptional staff rating if one of the receptionists had smiled more ! It was close to the main street and other hotels where I was meeting friends, and next to the wedding venue. Felt very safe generally although being a single female it looked a little run down in places nearby, so could not say exceptional.

Would have been nice to have had a refrigerator in the room.

The room was spacious, comfortable and exceptionally clean. It's within walking distance of everything worth seeing and doing in Łodz. There are tons of restaurants and cafes nearby and it is next door to a large shopping mall. We really enjoyed our stay.

Nothing

Anna, Julia and Alex were amazing, very kind and professional, but the staff in general was incredible. Great location for public transport and to visit the different interesting spots in Lodz. Breakfast was delicious, and the bar is nice and quiet.

Great staff, good location, comfy bed and decent size of the room.

The condition of the room is a bit worn: the floor cover requires some renovation. Toilet flush is too powerful causing spills all over the bathroom with a closed toilet lid.

The room was comfortable decent and the bed was comfortable and good for lying on. Perfect location for shopping and transport. Very close to Galeria Łódzka. The staff were very friendly and helpful

In the room was too hot at night but when opened the window the noise of cars didn't allow to sleep.

spacious room with a big bed. everything very clean. great location close to the city centre and the shopping centre. quiet room and I could have my window opened, but my room was not facing the main road. very friendly and helpful staff

nothing, really

The hotel location is excellent, staff is friendly and helpful. There is parking by the hotel, although it is not free, but very convenient.

The breakfast could be better, more options would be nice.

Good location in the center, the street Piotrkowska is within walking distance. Private parking (I felt safe about my car). Air conditioning (it was very useful due to the heat outside). Pet-friendly (even received a gift with doggo treats, see photo). Wi-Fi. Coffee/tea facilities in the room.

No fridge