It was our first time in Lisbon and the hotel helped make the trip an enjoyable one! We loved everything about our stay with Figueira Spa hotel. We had a free upgrade which we didn't know about until we entered our room. This review is by no means because of the free upgrade. It is an honest review of our stay. The Staff: The staff were ever so helpful, kind and full of recommendations when asked. From the front office team to the restaurant/bar, we enjoyed interactions with them. Thank you to the young gentleman who checked us in, to the young man who was at the front office during our stay and to the lovely young woman who checked us out! The hotel & Room It is tastefully designed and decorated. The room and shared places was clean. I especially liked the design of the sink in the shared bathrooms. It is designed like a fig in keeping with the hotel overall theme. Our upgraded room looked out into the centre of Praca da Figueira. What a lovely view to see first thing at dawn. Simply breath-taking! The hotel room shower is big with great products. They also provided some snacks in the fridge and water. These was free of charge including the slippers and the robe if you wanted to use it. The room was spacious and lots of places to store luggage etc. Thank you for the upgrade! It was very appreciated! Location Location is 10/10 for first timers to Lisbon. Most of the sights are walking distance. It is about 5 mins walk to Elevator Santa Justa and 10 mins walk to Praca Do Comericio. There is also a lovely bakery just 3 steps away that sell one of the best Pastel De Nata. If you wanted to venture out to Belem Tower, the tramp stop is less than 1 min walk. The hotel location is convenient. There are a lot of restaurants near the hotel and a pharmacy less than 1 min walk. Time out market is around 8 mins walk. If you're a first timer in Lisbon, this hotel is definitely for you :)

Nothing! Loved everything!

Beautiful location, close to restaurants and bars and walking distance to beautiful places in Lisbon. The hotel staff was super friendly, the beds were comfortable and we really enjoyed our time there. We booked without breakfast but had some drinks at the restaurant / bar - good service and delicious drinks :) Would definitely choose this hotel again if we come back to Lisbon! Also the design was so beautiful.

Nothing, everything was really perfect

Pretty much everything about the hotel was excellent, especially the location, the breakfast and friendly staff. The quirky rooms were great, with a large, comfy bed, power shower, and a great view over the square. Would definitely want to stay again. Lisbon is an incredible city.

Toilet a bit squashed. Shower door didn't quite close properly. Flatter pillows needed too - prob should have asked but only there 2 nights. I'm being picky as it really was an excellent room overall.

Great location, city center. All type of connections (metro + buses to the airport, trains to all Portugal, buses or metro for everywhere in Lisbon). Near shops, near pasteis de nata, near the sea. Beautiful design hotel. So beautiful, you almost regret not spending more time in it. Spacious room, big and comfortable bathroom with soft towels, safe and mini bar with free water and refreshements. I loved the sofa at the window. Adorable staff, very polite, very helpful with luggage and everything.

Cannot think of anything missing, maybe handkerchiefs in the bathroom :-)

My goodness....best hotel by far. I loved the hospitality, the free gift i got in my room...the services, the large enough size of the room, free drinks in my room...new and clean beddings and sheets, proximity to everywhere. I have already recommended to a friend and will surely comeback!!

Mayb option of fried eggs on the breakfast menu. Mind u i didnt ask, so not sure

The staff were so kind and helpful, they couldn't do enough for us. It was a special birthday weekend and it was lovely to have cake delivered to the room! I also had a massage and facial in the spa, one of the best I've ever had. Loved the Occitaine toiletries in the room. Brilliant location, right next to the square which is a bit of a transport hub, so it was really easy to get around.

If I had one criticism it's that the stylish lighting actually made it difficult to find a spot in the room where I could see to put my makeup on, and in the loos in the public area downstairs you genuinely can't see where you're going and I wandered into the gents, very embarrassing. Easily fixed though!

The location is wonderful. You can do pretty much all the city center by foot and are well connected to the airport via the metro. The breakfast was classic continental, with some tasty mini pasteis de Nata to start your day right! The bed was divine! I slept like a rock! The size of the room was also a big plus, with small window seats and lots of space! The electric curtains are also a big plus!

In our room there was only one outlet near the bed. Minor inconvenience but we had to plug in our other phone at the other side of the room As a non-coffee drinker, I was a bit sad that there was no kettle / teabags in the room, just a coffee machine and pods. I took some teabags from breakfast for my evening tea but I had to use coffee-tasting water from the machine, or go down to ask the bar for hot water. Minor inconveniences overall, but something to think for future guests!

I really loved this hotel! The location was perfect — just a 5 to 10 minute walk to the city center. Our room was very clean, modern, and cozy. All of the staff were incredibly kind and friendly. Especially Bruno, who showed us to our room, seemed to truly enjoy his job — he was so welcoming and nice! We truly enjoyed our stay here thanks to the wonderful staff. I also liked the breakfast. While the selection wasn't huge, everything was delicious and I looked forward to it every morning. If I ever visit Lisbon again, I would definitely come back to this hotel. Highly recommended!

None

the hotel is beautiful and cozy, clean and neat. the staff is nice and helpful and discrete. we really appreciated the beauty products in the bathroom and the drinkable water always at our disposal in the room. the location is perfect, the hotel is situated in the city center near Rossio square. you can reach praca do comercio by a 5 minutes walk and you have the metro in figueria square. also the tram stop to belem is near the hotel. for us it was the perfect spot, we highly recommend it!

we really don't have any complaints, everything was perfect

The breakfast was tasty and made of quality ingredients. The hotel is beautifully decorated and the room had many details such as electric curtains. The location is the best possible. All restaurants and shops nearby and a short distance to the metro station.

We happened to have a bad choice for a room. The bed was placed at the back of the room so I had to climb over my friend to get to the bed.. not a very practical solution if you have mobility issues. The other rooms seemed to have normal beds so we were unlucky. If you have a perfume allergy, don't come here. The corridors smelled of a very strong perfume that would definitely cause asthmatics to have shortness of breath.