We are a senior couple travelling with our young adult daughter for a 4 days three nights stay here. We were assigned a room with a mezzanine floor. Two bathrooms. Yay! The sofa in the living room converts easily into 2 pull out single beds. We slept in a Queen size bed . The room had 2 roof skylight windows with automatic shades . But we enjoyed sleeping under the moonlight sky every night. The water pressure is Fantastic! The rain shower n flexible hose shower heads are strong n powerful. It is most therapeutic after a whole day of exploring Lisbon . The apt was very clean. It has wooden flooring which allows the housekeepers to mop n clean! Brilliant! Most preferred over carpet flooring for good hygiene! We received daily housekeeping services which was awesome . The kitchenette is stocked adequately with utensils . The fridge is a full sized fridge . We appreciate the fact that the apt has a washer dryer unit. They also provide a drying rack n iron . It’s great to have clean clothes daily when we are on vacation! The apt is so centrally located to many sights , cafes n Resturants . We highly recommend this apt!

On each level ( 3 level building) , they’re are two lockers each .it cost 2 euros to rent the locker if one needs to stowaway bags before or after checkin/ checkout.. however the locker we slotted the coin into was faulty ..the locker only accepts coins which is not convenient as we travel n pay digitally . Who still uses cash n coins these days?

It's a nice apartment where you have everything you need even to iron clothes. Nice location especially if you're planning on visiting other cities. Close to the train, bus and ferry.

The hot water and pressure wet rock but if you took a shower longer than 15, 20 then it starts getting cold. Must be programmed somehow.

Availability of on-site storage lockers that allowed us to check in early and check-out late. Daily cleaning of the room and changing of bath towels Bathroom had the most room in the whole unit. Great shower and lots of counter space. Great location in the historic part of town that was close to both train stations, Sodre & Rossio

Laundry facilities was not as advertised. Washing machine was located in the hallway and shared with others. Did not affect us, but could have been a problem for others. Unlike the bathroom the Common Area and Sleeping areas were a bit smaller than expected. Found it difficult to move around Kitchen setup was awkward, given the layout and storage of the utensils and plates. A lot of the items are not accessible for a person of average height (170cm, 5ft 6 in). Doors on the closet took a lot of space and took up a lot of space when opened. Our preference would have been no doors on the closets.

I liked the cleanliness of the apartment, the comfortable mattress. It's nice that you can drink tea upon arrival, but it's strange that there is no coffee. In Portugal, coffee is provided by default everywhere...

During check-in, excessive information about all guests is required, such as address of residence, etc. It takes a long time to fill out check-in documents, and there is a queue of guests at the check-in machine. Some of the luggage storage lockers do not function (the employee explained that their keys were lost), so you have to go from one floor to another and look for where to leave your luggage...

Very clean, modern, well insulated, functional apartment. It's also quite spacious for a couple with kids, the Floor-to-ceiling height is massive, which makes the space feels even bigger.

No communal space or garden, but it's not a deal breaker! Door locks could be safer for small kids not to open from the inside. Again the door lock... my code stopped working and ultimately someone had to come disassemble the lock, realign and assemble it back as was a physical issue. Still I'd go back to the same room when visiting Lisbon, the ups were far greater than the let downs.

Unbeatable location. Friendly and unobtrusive staff. The ground-floor studio that we rented was absolutely quiet.

The back unit that we rented had very little light. This encouraged us to go out and enjoy the city. We came here to see the sights after all. Some fixtures in the unit needed servicing--such as the shower head and one of the motorized window blinds, but we didn't want to take time to address the minor issues while on vacation. As Snoop Dog says, "It's all good.".

Great place to stay in Lisboa. Located directly next to Chiado district and a five miniute walk to Baxia-Chiado metro station (blue line). We stayed in a deluxe studio equipped with a refrigerator, stove, dishwasher, kettle, coffee maker, and toaster. (Oddly, there was no microwave). We prechecked-in online with photos of our passports and paid the 4€ per person/day city tax so that when we arrived, checking in was a breeze. The bathroom was a good size and modern. Water was (quickly) hot and good pressure. Only negative here was a slow drain in the shower, which had a wand and a rain-type showerhead. Also included was a 42" TV on the wall, an armchair, a small table with 3 chairs, and a couch that could become a bed. Housekeeping daily, if desired (sheets and towels), but you can decline on a day by day basis simply by putting the "Do Not Disturb" placard on outside of the door. Good 5G cell service in the area as well. Only real negatives here are the lack of a microwave, which is fairly easily fixed, and the uphill walk from nearly anywhere. (But that's true of most of Lisboa anyway:<)

There was no microwave, but there was a dishwasher (?).

I had no problems with the online check in. I also had no issues at the kiosk upon arrival. The suite is spacious and comfortable. I was able to work and take conference calls using their wifi. The staff come by every day to change towels and take out the garbage.

This is more of a comment on Lisbon than the property itself: the location is very central, but the property is one block into a smaller alley that has minimal street lights. This could feel slightly scary after dark for a female solo traveler, though after a few days I realized the street was fine. (Some other smaller alleys nearby had groups of loitering men that made me feel uncomfortable.)

Excellent location. Close to Metro and trams, including the Yellow 28 tram. Easy metro journey with just 1 change from the Airport and also Oriente train station. The Fully apartment was fully equipped with all kitchen utilities, including a washing machine. Comfy bed. Daily servicing done to a high standard. A lift. All in all as good as you can get.

Directions provided to the apartment were not helpful. We came out of the wrong side of the Baixa-Chiado metro station and had a 12 minute walk, hauling our cases uphill on the cobbled pavements. From the nearest entrance - Rue de Misercórdia to the Metro it is a 5 minute walk.

The location was reasonably close to main tourist area with cafes and restaurants nearby - very walkable if reasonably fit but would be bit tricky with a pram or walking aid due to steepness of hills. Room was spotlessly clean & had all that was required for basic needs. Bathroom was lovely and well appointed. There was a washing machine outside in common area on level - (assume for multiple rooms' use?) Also had luggage storage for 2euro if needed which could be useful for travellers. As a solo traveller, I felt safe & secure in the building.

Although instructions for check in were given, they could be slightly more detailed (perhaps with photos), especially considering travellers using this unmanned reception system for the first time. It could be a bit daunting doing this self-check in if arriving late at night, after many hours of travel, if instructions not more clear, especially when travelling alone. In the room itself, the crockery is stored quite high in the cupboard so I had to stand on a chair to be able to reach a plate. This could be a falls risk & they should probably re-think their storage options for more user friendly access to the dishes.