I liked this place, super central, nice retro decor, my room had great city views. The staff were very kind and helpful

Minor things prevent me from giving top ratings: the doors to the hallway are not soundproof at all, you hear all kind of noise, as if it were in your own room: other people talking, slamming doors, room service cleaning. Without earplugs my sleep would have been majorly disrupted. Some other issues: wifi v slow, construction work in the room next door, lack of flexibility at check out (not even 30 extra mins granted, but I had to pay 20€ extra).

Stayed here for 3 nights. Perfect location. We were able to walk everywhere in Lisbon. Our room looked out on to the courtyard which was a bonus. Breakfast was delicious. A special mention to Deb on the front desk. He was so helpful and informative with recommendations of places to eat etc and always had time for a chat. Would definitely recommend this hotel to anyone visiting Lisbon.

Breakfast service was incredibly slow. This was fine on 2 mornings when we were happy to have a slow paced and relaxed morning, but would recommend people allowing an hour for breakfast if they have to be somewhere. (We had a timed ticket for Sintra one morning)

The room was exceptional. The staff were over the top in trying to help with anything we needed. The breakfast was large and in a really cute area with a great view. The bar was always open as well. The location was right in the middle of everything and the trolly stop was right out front. Many bakeries and places to eat were close by. The rooms had robes and slippers and a coffee machine. We stayed in a suite with a bedroom and sitting area. It was lovely. The bathroom was very large. We were extremely pleased.

Nothing, It was fab.

The location is excellent. Our walking tour started in the square just outside the hotel. There is a tram stop just outside the door. We were travelling with our adult sons and found the 2 bedroom apartment very spacious. It felt like a home. It is beautifully furnished.

I wish they would change one of the rooms in the 2 bedroom apartment to have the choice of twin beds or a Queen Bed. Guests who are travelling with adult children would much appreciate this change. One son opted to sleep on the couch as a roll away bed would have been too small and an additional cost. Despite the description on the booking.com site saying the apartment has a sofa bed - it is not a sofa bed as such - it is couch. Luckily the couch is long and was pretty comfy. The roll away beds are not comfy for adult men!

The staff was terrific. The manager that came on later in the day was one of the best I have ever dealt with. He had exceptional people skills. The others were also really very good, and very accomidating, which in your industry is becoming more rare, that is,... when everyone is exceptional. Breakfast was very good. Accomidations were above expectation, and location was ideal.

We were not used to the level of activity and noise late at night, so needed to use the A C, due to needing to keep the windows closed. Certainly not the Hotels' fault. You ask,... and we happily suffered thru that very minor issue.

The location was great! Our balcony overlooked the square and we enjoyed the live entertainment every night. The market stalls were also very good. It was also walkable to great restaurants and shopping.

There were no umbrellas in the room closets and when we requested an umbrella at front desk they were all out. My impression was they did not have umbrellas to match rooms. Considering the cost for the room I would recommend you have umbrellas in each room closet for the room’s guest to use if required. Although there is nothing that can be done it was noisy when other guests arrived, departed and you could hear people walking above us as they had their shoes on. During the day would not be a problem but after midnight it did wake and keep us up.

Absolutely gorgeous square-view two bedroom apartment on the third floor. The beds, towels, pillows - everything was so comfortable. Location is amazing, walkable to cafes, restaurants...and the tram picks up directly from in front of the hotel. Staff is extremely friendly and helpful.

Just to note if you have any issues with street/city noise, the square in front of the hotel is quite a lively one at night :) We did not mind, but be aware you can hear the partiers on the weekends.

We had a great view of the plaza out front with two sets of big french doors that opened. Very lively all night but well worth a small bit of noise for the view and people watching. Buskers provided nice (soft!) guitar music that added to the ambiance. My husband is a very light sleeper and we found that noise was not a problem at all with the french doors closed. Adjacent to Bario Alto and Chiado. I should also mention that we were there during the feast of San Antonio so the room rates all over Lisbon were unusually high.

Just a warning that the walking in this area of Lisbon can be very difficult. Lots of hills and very narrow pitched sidewalks with constant tripping hazards. But that's Lisbon. If you are elderly, out of shape or have any mobility problems at all be sure to stay in the flat Baxia area.

Room was large and beautifuly furnished with a great shower and amenities and great looking art and cool retro design touches. 2 room suite had gorgeous high ceilings and large windows, yet not much street noise. Staff was super helpful and friendly. Breakfast was very tasty and pretty good value.

We had a cot (for 3rd adult) that was very uncomfortable; it needed a better mattress or a very good mattress topper. TV only got local channels, would have been nice to have ability to watch Netfllix or chromecast to the TV.

The room was very large and there was an elevator so was easily accessed. The bed was pretty comfortable too. We did not have the breakfast so cannot comment on that but we did have drinks in the bar and the service was good. The hotel is located very close to a metro stop and tons of places to go for food, drink and shopping.

I would have liked more counter space in the bathroom, two luggage racks for suitcases and more English speaking channels on the TV but other than that, the place was great.