The uniform in tune with the era of the hotel as if you are in a movie set. it was unique. The staff were excellent mostly. Music everwhere, light piano at breakfast, welcome drink with FADO music. The spa room lovely unique for a city Hotel. We had a massage with Yavary, she was excellent.

There need to be more safety rules or notice around the numerous stair cases in the hotel. The stairs can be dangerous. My wife had a nasty fall on the stairs although the staff were nice but there was no medical assistance given and no incident report was done.

This is a very special place, we enjoyed the ambiance of the place, its location in a central part of town all sights within walking distance (the famus tram has a station right next to the lobby), its generosity as offering free wine and cheese in the afternoon, a breakfast second to none, a garden to sit in, reception staff offering tourist information for you and finaly no traffic to disturb you (garden room).

The rooms are not sound proof, during their fado evening you will be able to enjoy it from your bed (if you like fado) but this mean you will hear other guests and the resturant setting up breakfast and the washing of dishes. But it did not mean to much to us as the place is a very special place. If you choose the small twin it is as its name small, think a boat cabin just ok for a weekend. As it is cramped I found it overpriced.

The staff were wonderful. They were beyond helpful and friendly. Nothing was too much trouble. The breakfast was great and the complimentary wine and cheese a real treat. The hotel is truly quirky but in a great way. We were comfortable, the hotel was quiet, the location was superb for access to the city. There was a pianist and a violinist at breakfast every day, and whatever was needed to work out exploring the city, the staff had great suggestions. If you are happy to try a contrast to prepack designer hotels and major chains, this is the perfect alternative, with old fashioned values and charm. We'd stay again.

Great breakfast, wonderful historic property, lovely staff, (friendly and helpful) convenient city centre location. The breakfast buffet was really amazing with live musical accompaniment (piano and violin) that was atmospheric. This is a historic palace and very special indeed. There is even a cellar with complementary wine in the evening!

Disappointed in our original room for two reasons. Firstly, it is at the front of the hotel and had no sound proofing. There were really loud buskers with big sound systems for several hours during the day. Each night we were woken by clubbers going home and singing and shouting on the street from 2am until 4am. This room also had a poor bathroom which was a toilet and shower in a tiny cupboard with a handbasin in the room. Bit of a passion killer but luckily we've been married for 20 years. Halfway through our 8 day stay we asked to be moved to the back of the hotel which the hotel was able to do for the last three nights.

The Spice Palace was the absolute best hotel experience my husband and I have ever had! And don't be mistaken...it is not just a hotel, but a true immersive experience. I can't praise them enough for their attention to detail, delightful staff, and immaculate facilities. A few highlights... the transportation from the airport by the knowledgeable and charming Bruno who gave us a lay of the land, the relaxing pre-dinner wine and cheese (and delicious olives) while sitting in the charming oasis of a courtyard, the kind front desk staff, Carla who gave us her time and tips (and a personal recommendation for a guide in Madeira), the relaxing piano and violin music during their lavish breakfast, and the attentive Allan who was our bartender a couple nights. It's cheesy, but we felt like family. Stay here if you want old world charm with modern amenities (great hot water and shower pressure) and an attentive staff who don't smother you! We will be staying here again should we have the opportunity to visit Lisbon again! Thank you to everyone.

Not a complaint per say, but I have a very sensitive nose and found some of the scents in the upstairs hallway a bit too strong. Although, that may be on me because they are called the SPICE Palace!

The staff is absolutely amazing here. Everyone from the doorman to the maids were exceptional and I cannot tell you how it felt like home because of that. Our room was perfect (albeit loud, because we like to sleep with windows/doors open) and was better than we could have hoped for. The breakfast was amazing - such a selection! The house wine and the lovely cheese/bread snack is a perfect touch. Definitely take it to the courtyard for quiet retreat. The location is perfect for any exploration around the city- so close to any transport you may use. I could go on and on about the staff, but Ana, Igor, Luis, Luisa, Beny et al, and all the lovely gals at breakfast were incredible. We will return here with no hesitation!

Zero. It was perfect

This hotel exceeded all expectation, in spite of all the glowing reviews, it was outstanding. The attention to detail in everything from the quality of the breakfast service, the staff attitude with all food and drink service. The helpfulness of staff at all times and especially Allan and Carla who went out of their way to help us book a trip to Sintra and also a private tuk tuk trip. We felt as though the Palace was our home for our time in Lisbon. The location is perfect for exploring Lisbon, easy walking about, close to the yellow tram stop and many cafes and restaurants.

Nothing

Palacio das Especiarias has an excellent location near all major attractions or just a quick UBER drive to any of them. There are plenty of restaurants and bars nearby as well as a lot of entertainment. Breakfast was fabulous and varied. The staff is really nice and helpful. I loved the sound of the piano and at times a duo with a violin while having breakfast.

The room/bathroom was a bit small and there is not much storage space. There are a lot of stairs to go from floor to floor as the elevator is tiny and not too practical. It was not a problem for us yet it could be for certain guests.

This hotel is perfect in every way. The location couldn’t be better—right in the heart of the city—making it easy to explore everything on foot. The décor is absolutely stunning and full of unique character, creating a truly memorable atmosphere. The rooms are gorgeously designed—romantic, thoughtfully laid out, and very well equipped. The beds are incredibly comfortable, and everything was spotless. You can tell great care is taken to ensure guests feel pampered and relaxed. The service was outstanding, and the live music during breakfast was such a special touch. The spa facilities were world-class—honestly among the best we've ever experienced. We’ve stayed at many hotels, but this one stands out as one of the very best. I’d give it a 15 out of 10 if I could. I’m genuinely surprised it’s not rated as a 5-star hotel. If you're looking for an authentic, one-of-a-kind experience, this is the place.

We had a wonderful 5-night stay at Palacio das Especiarias. The hotel is absolutely glamorous, with luxurious and elegant interiors that make you feel like you're in a 16th-century palace. The location is perfect, right on the edge of the Bairro Alto quarter, surrounded by great bars and restaurants, and close to a shopping area. It’s an ideal starting point for exploring Lisbon on foot. The breakfast was a highlight—served in two charming dining rooms, accompanied by a live singer and pianist who created a lovely ambiance. The food was delicious and generously offered. We also loved the cozy and warm atmosphere of the common areas. One unique feature is the basement with its three barrels of wine. After a long day of walking, being able to pour a glass of wine for yourself and relax while listening to Fado music was such a special touch.

The only downside was that the room was relatively small, but it didn’t take away from our overall enjoyment of the stay.