Beautiful clean hotel, clean rooms, great location, amazing views! Loved this hotel and the concept. Was great for working - good WiFi and desk. Convenient to have a washing machine and kitchen for long stays too. The bed was super comfortable! The coworking space was gorgeous too! The pool area and restaurant were beautiful and staff very friendly.

Too few chairs by the pool for that size of a hotel and people would rudely put things on the sun loungers at 7am but not come and use them for an hour or 2 after. Annoyed me. There should be some kind of reservation system or something. Also, 4pm check in is ridiculous. Latest I’ve ever seen.

The staff are the best thing about this hotel, hands down! They were extremely friendly, attentive and helpful. Pedro at reception helped us to move to a different room with no hassle at all, and even helped to carry our luggage across. Room was very clean (brand new when we stayed there) and the kitchen was well stocked with everything we needed to prepare our own food. 2 supermarkets within a 2 minute walk which is handy. Also had a washing machine. Well designed (but cosy) space. Location is nice, a little out of town but easily walkable to the centre (10-15 minute walk).

Very noisy induction vent in the kitchen. Room felt a lot smaller than expected and the photos portrayed (we stayed in an open plan suite). Very busy pool area and a tiny pool (there were no free beds every time we walked past it). Air con wasn't very powerful. We weren't aware you had to request for your room to be cleaned, didn't get fresh towels or housekeeping for majority of our stay.

We lived here for 10 days and will return. The room is small, but very functional. There is a place for both things and suitcases. Excellent parking with charging. Great attention to pets - a comfortable bed, gifts. Responsive and creative staff.

I would add partitions on the shared balcony.

Location is in very nice area, friendly stuff, clean room, spacy bathroom, comfortable bed

Room felt smaller than 23 square meters, also the bed looked small as well. Was no wardrobe so was literally no single hanger for clothes in the room

Rooms are very comfortable, nicely decorated, with lots of natural light. Blackout curtains were great for sleeping. The staff are literally amazing. Always welcoming and helpful. The breakfast, which can be included with the room for a lower cost, offers a wide selection of freshly prepared hot and cold options. If staying more than a few days, you will appreciate the washer/dryer in each room with instructions for use via QR code on the TV. The hotel is located only 1 block from the Pombal metro station and 2 doors down from an amazing bakery with warm, freshly baked Pastel de Nata! Convenient walk to two grocery stores if you prefer to use the kitchen in your room. All-in-one microwave & oven is a very nice space saving feature. I preferred the courtyard facing room for the quiet and picturesque view. I saw the largest, most beautiful rainbow from the wall to ceiling window in my room. The picture doesn't do it justice. NOTE: the hotel has two entrances. Uber and Bolt GPS may direct drivers to the wrong entrance. Ensure you tell the driver you want the Rua Camilo Castelo Branco 18 address for direct entry to the hotel's front desk. FYI: I was running late to the airport and didn't get a chance to say goodbye to the staff who made this visit unique. So a special shout out here to Claudia and Sophia (front desk), Raphael, Prius, Romala, Ceecee, and the manager who let me take my desert to my room on my birthday ;-)) (restaurant). Your genuine warmth and kindness while I extended the trip week after week is very much appreciated!

Some rooms have dishwashers and some don't. Be sure to ask if you want one.

After reviewing many hotels online, the reviews on this one is what sold me and I'm glad I made the right decision. They have only been open since July, which adds to the aesthetics meeting you on arrival to their living room style lobby. Location location location. Yards from the Marques de Pombal metro, accessible to get you to any place in and around the city, 3 stops away from the popular Baixa/Chiado area for dining and shopping, and can catch the #28 tram, a must. A 24 hr train/bus/tram ticket cost 6+ euros and is worth it if you plan to get out and around. Locke de Santa Joana staff is friendly, cheerful and willing to help to answer your questions and concerns. Cityview suite/room. Love that the room had all the kitchen amenities to meet my needs. Beautiful hotel, open space and layout of the courtyard. Vietnamese restaurant next to hotel is very good. Take a right from the hotel and 2 blocks away is a mini supermarket to purchase groceries etc if you have a suite . Suite comes with a fridge/freezer, dishwasher, washing machine, plates, glasses, utensils, stove, table/2chairs, chaise/chair. Only thing missing was a microwave.

Not sure why the water during the shower would escape and wet up the floor/shower mat after each shower. Bathroom is small but meets your needs. A slight lingering odor in bathroom, could be the drain, wasn't sure. Reported the A/C was blowing warm and the odor. Maintenance took care of the AC same day , the odor however remained, but it didn't impact my stay negatively in any way. Overall the hotel deserves 5 stars for checking all my boxes, and I most likely will be a return guest.

Kitchen in the room and equipment. Swimming pool and hotel restaurant.

Bed - narrow and too soft. Cleaning ones in a week.

New hotel, comfortable beds, nice staff Nice interior of the rooms Location is close to the metro station

For a 7 night stay the room wasn’t cleaned even once, not even clean towels were offered, when we arrived they told us that the cleaning will be done mid stay but when we asked the staff they told us that they do cleaning for stays longer than 7 nights. You have a washing machine in the room but no place to dry the laundry (bed sheets) Not even trash was taken out during the whole stay, they did told us that the concept of their hotel is to feel like home but that is not possible to do on your own. There is not enough sunbeds by the pool

Brand new hotel, very clean and on an excellent location. The room was very beautiful and comfortable. I loved it had a kitchen with stove, oven, fridge and washing machine for clothes. Staff were generally very polite and helpful including Claudia and Paulo the Manager. There were a couple of issues that we addressed and got resolved immediately and satisfactorily. Being a brand new hotel, only three months in operation they did very good job. The location was very strategic, very close to a metro station, Continente supermarket and some good restaurants. A Europcar office was on the same street, only a two minute walk, we rented a car from there. Our stay was too short that we didn’t have enough time to explore and use its facilities. We used two rooms, stayed for three nights first and came back for another night after our stay in Algarve.

The reception area was crowded with some potted plants, and with its low ceiling the area looked cramped. As soon as we entered it, we got the impression that it was a small hotel while in fact it was a big one. I gave a suggestion to a staff upon checking out to rearrange the plants and sofas to make the area look spacious and more inviting. The hotel building is big, the receptionist area should look grandeur.

As for the downsides/inconveniences: • Breakfast was the same every day for all 6 mornings; • The Santa Marta restaurant could have more options—the menu is the same for both lunch and dinner, and doesn’t offer many choices. It also doesn’t feature a specific Portuguese menu. Guests should have some priority. One evening we couldn’t even get a drink on the terrace or by the pool loungers, even though we offered to go pick up the drinks ourselves from the restaurant. • During the 7 nights, cleaning was done only once (this concept was explained to us at check-in).