Hotel was very nice and clean, looking just like the pictures. Great value for our money. Awesome amenities with an indoor and rooftop pool with great views of the city. We had breakfast included with our stay; it was delicious with plenty of options.

Lisbon is very spread-out & hilly city with attractions in completely separate areas, so I wouldn't put too much weight on the walkability score. We ended up using Bolt to get rides most places (the rides were pretty inexpensive compared to usual Bolt/Uber pricing so that helped)

I absolutely loved this hotel and wish we would have stayed longer. The gym and pool were awesome, great breakfast, comfortable rooms. Location was great, a 20 minute walk to the centre, with plenty to see/do on the way down. Will definitely be back.

Nothing

What can I say! This is one of the best hotels I have stayed at. The hospitality, friendly staff, cleanliness of the hotel is 10/10. The place looks fabulous and is such a great distance from the city centre - 15/20 mins walk. The spa was absolutely beautiful and super clean. The rooms were lovely and were cleaned and stocked up atleast 2x per day - which is amazing. The breakfast was fantastic, being a vegetarian I felt there was a good range.

Nothing at all!!!

Amazing 5 star hotel in a fantastic location just off the beaten track but only a short walk in to all the shops. Very friendly staff and little touches each day left in our room to make you feel welcome and appreciated as a guest. Great breakfast with everything you could want, we had a fantastic stay and will definately be returning.

We visited in January which is out of season which meant the roof top terrace restaurant was closed. It did not affect our stay and was understandable due to the time of year.

A beautiful hotel! The breakfasts were sublime - best breakfast we have ever eaten. The staff were friendly, polite and extremely attentive. The room was immaculate and the rooftop pool was the icing on the top. Outstanding - the best hotel we have ever stayed in by far! We didn’t want our trip to end.

Absolutely nothing!

We throughly enjoyed our stay at Epic Sana. The staff were amazing, the rooms were fabulous and the facilities were the best we have ever stayed in. The staff were so kind to offer us a complementary upgrade with complementary wine and chocolates. We are already looking forward to our return trip.

The facility is generally amazing. Karim is super. Full of life.. Not to forget Vitor who drove us to the hotel . Fantastic people! Very helpful. Coming from a country (Kenya) where people are extra friendly , I was very impressed. The breakfast is amazing, especially the pastry area is super! The free wine and chocolates.. Alloy restaurant is fantastic.. Very impressive!

Some morning they couldn't get my omelette right, but I understand it was probably a language barrier thing.

It was my second time celebrating my birthday in a SANA hotel. I really appreciated the consideration and effort making the day special. The staff super professional and welcoming. The room was beautiful and the bathroom perfect, mostly for privacy. The indoor pool was super fun. It's like a huge jacuzzi. The spa area was super clean although many people were around the pool, the sauna and steam room.

I didn't like the restaurant Allora. The restaurant was chic. The background music was loud and the music played gave disco night vibes than classy. The waiters were quite agitated sprinting fast from table to table, I noticed all of them. I was wondering if there were enough waiters that night. The second "eek!" was the breakfast. The Restaurant was pretty and spacious. The issue was the buffet. There were lot of vegan and gluten free food option, which is not bad, but less option for normal eaters, like myself. We had hard time picking what to eat and the taste didn't match our expectations due to , as mention earlier, vegan or gluten free food.

Amazingly comfortable Excellent services and quality Outstanding customer care ( Francisco Pina my concierge went above and beyond making everything perfect, Karim gave us the best welcome ever .. i cant wait to go back to Epic Sana Marques

All was absolutely PERFECT

The property is very central to Lisbon and is around a lot of restaurants and shopping. The staff is really considerate and helpful and the facilities are great. Since we didn’t get our room for more than an hour, they were considerate enough to upgrade our accommodation and give us the space we needed with a big family.

Nothing to not like except that the price can be on the higher side for a stay in Lisbon.