Very welcoming staff, very clean hotel and room, good restaurant and excellent breakfast. Very comfortable bed. Yes, the room looked a bit tired, and the aircon was a bit noisy, but this didn't spoil our stay as everything was comfortable and functional. The electric blind in the room was a bonus and helped a lot to keep the scorching sun out. I can't thank the amazing staff of the hotel enough. You made our stay really special!

I didn't particularly like to leave my credit card details for the use of the iron and the ironing board. I do, however, appreciate it is a security measure for the damage of the mentioned above items and the room, and had to be done.

The room was very nice, big window with blinds that you can open from inside the bathroom to see across your room and out through the window. Overlooking the pool at the back of the hotel. The location is great for the airport, and you are pretty close to everything.

A bit strange that there were no tea or coffee in the hotel room, although from asking friends I believe this is a Portuguese thing, not just this hotel :-) Additionally the bar didn't open in the mornings so you can grab a coffee/drink. Had to go across the road where there are plenty of little cafes and breakfast joints.

As I mentioned in my previous review, this hotel deserves more than 5 stars. The entire staff, the room, the restaurants (both breakfast and dinner restaurant) are absolutely amazing! Hotel position is also very good, close to bus to center, railway station for going outside Lisbon, subway station for airport and 2 big supermarkets. A new thing that worths to be mentioned: we flew and stayed in Lisbon for a couple of days, went to Cape Verde for 2 weeks and come back to Lisbon for another couple of days. For our trip to Cape Verde we didn’t need any winter clothes. We asked the reception if we can store a part of our luggage with them for the 2 weeks, and it’s been free of charge even. That was a great help for us and than you a lot. We will for sure be back to this hotel anytime we will be in Lisbon!

The breakfast was very rich in variety and great in taste. There was always enough of everything, eggs, bacon, croissant, etc. The receptionists are very friendly, welcoming and helpful. Those in charge of breakfast were doing a very good job to make sure things were refilled, tables were clean and available. The room cleaners too were doing a great job to keep the rooms clean and make us feel comfortable in our room. The hotel location is very central and good. Just a few minutes walk to the bus and train stations, and not far from many touristic areas/attractions.

There was no provision for tea or coffee in the rooms. One would expect a 5 star hotel to give guests the opportunity of preparing tea or coffee even at odd hours of the day. The windows of the building in general need to be cleaned from outside. This is of course not expected to be done by the room cleaners, but by specialists for such high building window cleaning tasks.

5 stars are just too few for this hotel. It clearly deserves 6-7 stars! It’s a gorgeous hotel with outstanding staff and facilities! Great food also at restaurant both at the breakfast and dinner at affordable prices. Room is sanitized daily and everything is changed: the sheets, the towels, everything. Beds are very comfortable and the rooms are soundproof. Location is close to the metro and railway station and a direct bus station to city center. Also a lidl in walking distance.

The room was fine. The TV remote didn't work but was quickly fixed once they replaced the batteries. The beds were ok but not amazing comfort wise. For the price I expected a little better.

The Pool could have been heated. With the tall buildings around it causes it to be in shadow for a percentage of the day and it was ice cold. It doesn't need to be much warmer but to make the pool useable either side of the summer peak heating it would be a good idea. Beds could do with a refresh to be a bit more comfortable.

On a whim, I booked a return flight from Rome to Gatwick that has a 17 hour stopover in Lisbon. This was ideally located for our purposes as we had a 710h flight to get the day after arrival - on a longer trip to Lisbon, not being "bang central" in the heart of the city might have been more of an issue. Easy check-in, quirky wooden keycards to get into the room and a clean room with a bath!!. So rare to have the option of a bath. Very good access to taxis - I should not really give credit to the hotel for this, but our driver spoke English, drove safely and made excellent suggestions on how to make the most of our evening.

The hotel offers comfortable rooms in a great location, making it an excellent choice for travelers. The rooms are well-appointed, providing a cozy and inviting atmosphere for guests to relax in after a day of exploring the area. Additionally, its prime location allows easy access to nearby attractions and amenities. Overall, this hotel remains an excellent option for accommodation, offering a good value for money. Whether you're traveling for business or leisure, its combination of comfort, convenience, and affordability makes it a standout choice. I would highly recommend it to anyone looking for a pleasant stay in the area.

All good, no complains.

The breakfast is excellent except for the coffee which was not so good. The breakfast provided a variety of cold and hot meals, try the fried vegetables they was excellent,

There are some disturbance from the local traffic and the planes taking off from the airport depending which wind direction the airport haves but they not fly over the city in the late evening.

Good location and very nice environment

we were looking forward to use the spa and the pool but unfortunately these facilities were not in use. As a five star hotel atlasest pool and spa should be working.