The location was good. Walking distance to many places. The property was clean and elevators worked well. It was quiet and the beds were comfortable. Nice to have the water, coffee and tea in the room.

We stayed at the hotel twice within our trip. The first time, the cost was almost double for the night and the room was older and small. The second time the cost was more reasonable for the same style room and was larger and more modern. The female staff were very indifferent to us. The male at the concierge desk was friendly. No hand soap in the bathroom on our second visit. The breakfast was just ok for the cost.

Great location. Clean comfortable rooms and good pleasant public spaces. Staff mostly very helpful and professional

The worst thing was we followed instructions on hotel’s own website about how to get there from airport on public transport. Took AirPort Express bus as instructed- website said this stops just 300m away from hotel. This was totally WRONG and bus doesn’t stop anywhere near. We ended up being ripped off 30€ for taxi from Museumplein to hotel AND wasted return half of airport bus ticket. In fact the easy way is train to Centraal station and 4 or 14 tram from there to just round corner from hotel. Arrival self check-in seemed to make things more complicated not easier… but after that the staff we met were great

Great location. Easy to access by team. Modern and with stylish decoration.

Surprised to find a large hard backed soft porn book called Fetishes in our room. It contained semi clothed images of young women posed to embrace the books title. As an elderly couple visiting Amsterdam we would have preferred something about the many attractions on offer. Not just alluding to the red light district. We appreciate that the book echoes the decor of a womans’s corset that is stylishly displayed on a canopy above the bed, but the book makes it seedy.

Everything! But I have a special shout out for the staff at the reception (especially Jonna) who went out of their way to facilitate an early check-in. I came in on a 7.15 am trans Atlantic flight and was exhausted. The checkin was at 3 pm, which made it difficult to take full advantage of my time in the city as I was there only for one night. But thanks to the staff who went out of their way to facilitate an early check in, I was able to have a shower, rest a little and make it to the Van Gogh Museum for my 3 pm tour slot and because I was refreshed and rejuvenated, I was able to ENJOY my time at the museum. Thank you!

Nothing.

Hotel breakfast was really good and great location.

Booked a Superior room, first room checked into really shouldn't be a Superior room - 170,, but reception changed us to another room. Still wasn't what I was expecting and didn't look like the photos but it was comfortable although quite dark and larger, decided we would accept it bit not sure I would book that room again. Hotel was good though.

The hotel is at a great location, with everything being easily accessible by walking, tram or metro. Would definitely stay here again.

Didn't so much care for the self check in. After traveling from far you just would prefer to be checked in by the front office staff.

This is an incredible place to stay. Staff were friendly and helpful, allowing a early check-in. The room was gorgeous with a little bit of a burlesque theme. Breakfast was really good. Vocation was brilliant. Would definitely stay here again.

Hotel location and staff were really good. They provided me with a complimentary upgrade to a superior room

The Room size was fairly small for the amount paid for it.

Hotel was clean, little shop in lobby which was really useful, staff were really friendly noting too much trouble.

Wasn’t as close to the centre as we thought, about a 20 min walk to anywhere.

Hotel was in a prime location, close to the main areas of Amsterdam. Staff were very attentive and helpful, room was clean, and the bed was comfy. They hold your bags in a luggage room either before your room is ready, or if you have a late flight and have already checked out. The hotel was very well presented and friendly. The rate itself is a little higher than other hotels of a similar standard in the area, but it is definitely value for money and the next time we are in Amsterdam, we would stay here again.