Great location very close to harbour & old city.

Was indicated there was some free parking available nearby but host advised I should use the paid cark to avoid a parking fine. Cost an extra €14

Attractive, quiet room in old style building ie a separate room on the flat roof of the building. The shower was big and not hand-held - which seems rare in Crete. The receptionist was friendly and helpful. They gave us tips for restaurants - we picked one and it was excellent. The location is excellent. It is very close to the old town but is not in the area of noisy tourist mayhem. Parking is in a nearby paid car park. It's a reasonably easy drive into town from the west.

The description of how to find the front door to reception was not easy to follow. The water in Rethymno was off in the morning - not the hotel's fault.

We had a great one night stay - there were two separate rooms with separate bathrooms, and obviously the jacuzzi outside was the highlight. Detail was paid to a lot of things - raki and peanuts, and cake was waiting in the room, plenty of towels and slippers provided, coffee maker with capsules, towel rack outside for beach clothes to hang. Location was great - inside the old town, and parking available close by.

Mattress was a little too hard.

Our stay in the “Pathos” suite was truly special. We spent just one night there, but it was a thoroughly pleasant experience in a minimalist room overlooking a quiet inner courtyard. The hot tub was a real treat after a long and tiring day at work. The welcome with fresh fruit was a perfect example of genuine hospitality. As our work will bring us back to Rethymno, we will definitely choose the “Pathos” suite again for our stay.

Beautifully decorated, incredibly clean room, with a lovely bathroom and splendid outside area! We loved the kitchenette which was fully equipped, and the staff were very welcoming and friendly.

The waterfall for the plunge pool could have been a bit stronger but it still was a lovely pool.

This was one of the best hotels I've ever stayed at. The location is perfectly located at the edge of the old town, walking distance from the beach, giving the best of both worlds. My girlfriend and I stayed in the deluxe suite with the private plunge pool, and this was both very romantic and very needed in the warm Cretan summer.

Located right in old town Rethymno and easy walk everywhere. Good restaurants and shops.

The entrance where you check-in was not easy to find. Once you have checked in, there is a main door in the back on a small street, but check-in is confusing. I would recommend including a note for clarity.

Our stay at Gateway Suites was nothing short of magical. The beautifully decorated suite provided privacy and tranquility, and the private plunge pool was a delightful addition. The heated pool made our evenings special. The exceptional service from the friendly staff added to the overall excellence. Highly recommend this gem for an exceptional vacation!

Excelent suites, nice decoration , friendly staff , the suite is comfortable , quiet , there is a heated pool in the suite the location is the bext for the area , everything is close , restaurants , the sea the beach , the parking

nothing

Nestled in the heart of the city, this hotel offers tranquility and culinary delights. The proximity to a top-notch restaurant, along with the warm pool and hospitable staff, created an unforgettable experience. A must-stay for anyone seeking a perfect blend of comfort and gastronomy.