We have been coming here for many years (even thru Covid!!) ever since we returned to the Boston area. The quality and cleanliness of your facilities beat every 4 star venue available. It is truly like staying in your own home!! We highly recommend you to friends and anyone we meet traveling to the Berkshires. In fact we gave info about Berkshire Mtn Lodge to our accountant when our tax return was finished last week! The enjoy Tanglewood in the summer too. AND we will definitely be back in 2 months for 4th of July weekend to celebrate with James Taylor!! Looking forward to it — See you soon!

Clean! One bedroom apartment. Great to have space, and a bedroom door to close for a couple with different schedules; Pool- odor free! (NO overwhelming chlorine dampness) Perfect temperature to walk right in. (No deep end, if that matters); Outdoor hottub during snow flurries! Fireplace in main lobby and sitting room; Small fitness room; Friendly staff; Attended to icy/ snowy walkways, parking lot. No "view,"but I enjoyed the trees outside the windows.

Please add hooks in fitness room to hold hoodies; And add hook rack to hold/ anchor resistance bands

Our room was clean, well stocked , comfortable and inviting. The print outs of restaurants and things to do was a nice touch.

At check-in our clerk was not friendly or helpful. She appeared more interested in eating her popcorn than engaging in conversation. When she did give information, it seemed scripted. We were not directed to complimentary items (coffee, printouts) we noticed them on our own as we were exiting the building to go to our room. Which, again, we had to ask how to do as she never directed us , or mentioned that the elevator was out of service. There were signs in our hallway leading to the hospitality room. We were not informed what that was,and when we tried to access it, the doors were locked. There is very poor lighting in the parking lot, lights were extremely dim, and it made it difficult to maneuver the parking lot and entrance.

This was our second stay at BML, and it exceeded our first stay (the pool felt cleaner and access to the hottub was better). Though, to be honest, I wouldn't call the place a "resort" even if they do... it's a hotel, but a lovely hotel.

We were on the 5th floor, so it was a long elevator ride or lots of stairs to anywhere. A lounge on each floor might add to the resort feel as having a pool and a few seating areas outside do not a resort make (Hampton Inns have those after all). According to my son, the coffee available in the front lobby was dreadful, but I found the orange juice "okay" for instant stuff.

great location for access to all of Berkshires. VERY clean and well kept facility. Staff if excellent and available. Kitchen is stocked with sparkling clean pots and pans. Plenty of parking

setting isnt pretty but a quick drive out brings you to mountains and lakes. Decor is simple taste but clean and fresh- this is a place to sleep comfortably with lots of space, cook your meals and shower to be able to reach tanglewood or theater,within 10 mins and any lake, hiking trail , etc. Fabulous location for picking up groceries or premade food for picnics, etc, at Guidos or Marketplace. Great location for families who I think may enjoy indoor pool in less than ideal weather days?

Very comfortable beds, spacious living and bathroom area. All appliances and kitchen utensils/gadgets are of high quality. Impecable rooms!! The Jacuzzi and indoor swimming pool are always a plus for our stay!

Landscaping can look beautiful with more flowers. The BBQ and children play area need attention- some upgrade and more children play equipment. The swimming pool area-this sunny & great open area needs lounge chairs to rest when reading, relaxing and to lay down between laps. They used to have loungers in the pool area, but they ripped off the floor. How about looking for other types of lounger furniture instead of eliminating them altogether?

The property is clean and comfortable. It is close to grocery stores and lots of restaurants around. They also offer free drinks in the lobby and they have movie viewing every evening. All the rooms have their own refrigerator, range, microwave, toaster, cooking and dining utensils, and they even have dishwasher. They also have washer and dryers that you can use free of charge.

The weights machines are out of order and the pool was closed on a Saturday afternoon..

I loved that it was like a little apartment. I will 100% stay here again!

The only thing that was a REAL pain in the butt was that we had a room on the far side of the building on the top (5th) floor and the elevator closest to us was out of order. I wish they would have put us closer to the working elevator. It was like a maze trying to find the working elevator. Also, I sent 2 messages to the property asking questions and I never received a response or acknowledgement, not a huge deal but that was annoying. But the staff was friendly and helpful and they place was beautiful and clean!!

Wonderful room and accomodations. Extremely large and expansive.

Older outlets for modern USB charging are both missing and the front office had no clue. The ONLY outlet was from the alarm clock in the bedroom, and only 1 outlet, and that is not sufficient. IMO, the front desk should have MANY electric plugs with USB connects at the desk, and charge if not returned like the room cards. Both an added profit model, but also positioning them as modern. I asked, front desk had none.

We really liked the large, clean apartment-like room complete w full kitchen. The drive there was so nice seeing the Fall colors. Great hot shower. Comfy beds.

Decor was a bit 90's but it's a great value for the money. No breakfast is offered, but you have your own kitchen so you can whip up something or try a cute little yummy breakfast place down the road.