Nice hotel. Good location in the middle of a pretty village, very easy to reach from the main roads - and walking distance to everything. Room was warm and comfortable in an annexe behind the hotel building. Lots of car parking, easy to access. Note there is a hotel car park behind the hotel, under an arch (not to be confused with the public paid car park across the street.). If you have a high vehicle it's also possible to enter the car park from a small road beside the church. Several restaurants and many novel shops within walking distance. We didnt make a reservation, and the restaurant was full. This was a very luck thing! because we walked top the street and stumbled on a local pub which served fine food and good beer, with very friendly staff and clients. It was a greta discovery and made for a great night...

There was nothing I didn't like! Restaurant gets busy in the evening so make a reservation, but there are also alternatives in the area as we discovered

Reception were great as we had arrived earlier than expected but room was ready and allowed us to sign in. There were plenty of parking options. Prior to arrival Samantha had been very helpful in sorting a table in the Grill for the evening. The room was spacious with all the usual amenities and some extras due to the room.

The room/hotel is in need of double glazing as external noise was perhaps above what would be expected as the windows were old sash and didn't look like they had been maintained and a gap at the top. Fortunately not cold or drafty. The hotel front door needs the door closer adjusting as every time someone went through it banged on closing. Minor things but could make the stay even better.

The rooms were lovely and clean, breakfast was very nice and freshly cooked, we also ate at the grill the food was amazing and the lady that served us was so nice and friendly, sadly we can’t remember her name she was working Monday evening

We asked to move rooms unfortunately as there was work being done in the hotel and was quite loud at times. If we were out walking this wouldn’t have bothered us but we were looking for a lazy getaway in the room watching TV, the receptionist who we asked was very friendly and apologetic, moving rooms didn’t seem to be an issue which was nice. I then realised I left my moisturiser and phone charger in the old room and again the receptionist and night porter were happy to help and got them back for me, helped that the old room was empty but still very much appreciated

Got a great deal through this website. Staff were all so friendly. We ate at the grill room in the evening and had breakfast the next morning. Food was all really good and the choice excellent. Lovely lounge bar area for after dinner drinks. The large on site parking area at the rear was really reasonable and we really liked that it included full day parking for the day we were leaving so we could enjoy a look around. The stables complex room was quiet and comfortable. We were offered complementary leisure facilities in a hotel down the road but did not take advantage of these.

Nothing !!

Breakfast lovely, ask if you would like to mix your breakfast up. They did for us. Clean, warm all day and night. Didn't eat in the place, so can't comment. Staff very helpfull.

Could of had a better selection of drinks, went deluxe on room, was expecting coffee mashine, fresh milk to ask for. There was workmen working in other rooms from 8.30am till about 4pm. Did tell staff at the time, they said they will have a word with them to tell them not to start till 10.00am.BUT,this didn't happen. So glad to go home after 2 night stay. So let me down, but apart from them had a friendly stay.

Lovely old-style hotel for a short stay. Loads of character and atmosphere and the food in the grill was excellent. We’d been travelling through Wales for a week when we stayed here on the last night of our holiday and the restaurant food was the best we’d had.

We had a superior room which was quite small and the bathroom very small but it had everything you needed. We only had a one night stay but if we’d been basing ourselves there for longer I think we would have struggled with the small room. Our room faced the front. No real traffic noise or noise from downstairs bar/restaurant but some street light. If you’re worried about noise/light I’d ask for a room at the back of the hotel. Having said that, would definitely stay again.

When we arrived the staff were so welcoming, friendly and helpful. We were in the Stables behind the hotel. The room was clean and fresh, well set out (bathroom a little small) but did not detract from the room, Bed was very comfortable, was very warm and welcoming. Plenty of tea/coffee etc. location was perfect for our visit, lots to do and see around the area. Would highly recommend a stay here

Only a couple of little niggles, shower was hard to turn on but we got used to it and was small but we managed and did not spoil our stay

Everything. A top notch hotel, a lively reception, a warm welcome from reception staff. My room was so comfortable I didn't bother to leave it for dinner, I rested with the windows open and could hear a male voice choir singing one of my favourite hymns. When they finished I could hear the bird song, I had a lovely view out of my window looking up from the car park. There was a choice of where to eat, and breakfast in the dining room was perfection on a plate, i could really tell the food was fresh and local, the bacon was so good and tasty. The staff were all friendly and welcoming. I loved my stay and would stay again.

It was a bit of a potch having to go outdoors to get to the dining room and back again as I was staying in the lodge but that said I still felt safe and secure so it wasn't a real issue.

The booking-in process was dealt with with friendliness and efficiency. The man was a local and was happy to impart travel information to us for the following day. However, his instructions for entering The Lodge could have been just a little clearer as we didn't know about the card reader to enter the outer door. (One had to present the card to a black box not immediately visible since the information plaque above it had been removed. The Lodge room we were in was very comfortable and we both enjoyed a restful night's sleep. We enjoyed the evening meal and breakfast there where there was lots of choice for my Gluten-free partner. Staff in the dining area were very attentive but not overly so.

The electric fan in the bathroom seems to go on for ever!

The location of the hotel was perfect especially for exploring Snowdonia National Park and the town’s around North Wales. Betws-Y-Coed has a lovely relaxed feel and it’s a very pretty setting for a base as well. Super helpful and friendly staff in the hotel and nothing too much trouble. Exceptional breakfast and although we did not eat at the hotel as we were out most of the day there were some great items on the menu and locally sourced meat and fish. The room we had was great and although I can understand some of the comments about the item being outdated, our superior room was light airy with two large windows and a super comfortable bed. Spotlessly lean and a linen change every day. I recommend this hotel if you want a super comfy and friendly accommodation for exploring North Wales. We would certainly come here again but with a choice of room and are planning a trip for next spring

I didn’t expect to pay quite as much however I was left with limited options as the majority of accommodations were booked and as usual I’m very last minute!! I would like to see the prices for next year but would Be very tempted to book again.