Great staff, everyone is kind and knowledgeable like Johnathon, Nick and Pete. Great location to riverwalk and all the restaurants and sights of San Antonio. Very clean, modern and up to date. 10th floor pool, bar and gym are great additions and make your stay feel more glamorous.

Would have liked access to a microwave for my left overs ! I don’t always eat all my food so I like to bring them home and eat later but I couldn’t here. Also to note not really family friendly more of a trendy, upscale party vibe so just a heads up if you have small kids. Other that that amazing pace to stay! Will come again!

Beautiful rooms and rooftop bar. Reservations highly recommended for bar, as there was no availability on a Friday night when I stayed. The fitness facility is top-notch, with several peloton bikes and an amazing view. The hotel staff was great. Coffee bar in the morning and outdoor courtyard were very peaceful. The spa at the sister hotel across the driveway was great and pool day at that pool was awesome.

Rooftop bar reservations highly recommended for bar, as there was no availability on a Friday night when I stayed. The rooftop pool is small; recommend pool passes at the sister hotel next door. The menu at the rooftop bar (only tapas) and for in-room dining was limited. In-room dining was the same as the restaurant downstairs, and very upscale, so not a lot of casual options. No onsite parking; valet was $50/day.

> Fabulous room with wonderful views & the best body lotion scent > Tenfold rooftop terrace with sweeping views over San Antonio > Pool area offers a relaxing atmosphere > Best steak in town at Dean's (I recommend to sit in the courtyard as this is the place to be) > Ricotta Lemon Pancakes for breakfast were delicious > The staff was attentive & friendly > Daily discount on certain items > The hotel was not overrun with guests and on one day we had the entire pool area to ourselves and always had a table available in the bar, rooftop or restaurant

> Construction work around the hotel was annoying as we could hear it from our room > Having to pay an incidental/deposit fee at check in, which I don't mind paying as long as I'm made aware before but this was not the case > The Study bar was closed during our stay

Hotel breakfast was at Dean's Steak and Seafood. Having eaten dinner there the night prior we already knew what to expect. Top tier service and food quality. The location of the Hotel will be premier once the construction around it is finished. The surround area is seeing a lot of growth so it will definitely make its mark in the years to come.

My only issue was the cost of valet. Compared to larger metropolitan areas like Houston and Dallas $56 dollars overnight was a little steep. Other than that I feel the value for every aspect of the stay was comparable to all the other local options like the Thompson or Hotel Emma.

I'll start by saying that I loved your hotel so much that I've already booked my second stay! The staff are super helpful, kind, and personable! They were the best I've seen in a while. I truly felt like the guests were their top priority from the moment I arrived until after check out. The location was ideal for walking or biking around. There was a lot of construction that made for some navigation challenges, but the front desk staff were able to provide tips on helping around the closures. Complimentary coffee in the morning and social hour in the evening was a nice and unexpected treat. Room and facilities were beautiful, clean, roomy, and comfortable.. I wish they offered a microwave in the rooms, but that's a tiny thing in comparison to every other amenity that comes with the stay. Overall, the entire experience was outstanding!

We enjoyed the thoughtful design of the hotel, everything was new, easy, and lovely. Our room was larger and nicer than we expected. We had booked a Hemisphere suite and it was a true a one bedroom suite with a door in between the rooms and great views of the Hemisphere park and tower. We ate in the bar one evening, but the menu was from Dean's and was very good. We also enjoyed nightcaps at the rooftop bar, which was comfortable and stylish. The staff were all very nice and helpful and the road construction out front was not an issue at all. The $56 a night valet charge was a bit excessive so we found free parking nearby. The location was perfect, partway between downtown and Southtown, an area we love, so we were able to walk everywhere.

$56 for valet parking. As I stated above we were able to park a couple of blocks away for free. It wasn't as convenient, but we never needed our car as we walked everywhere.

Staff was incredible. Our family was travelling for Christmas and we wound up having an impromptu Christmas at your hotel after our first night. Staff was incredibly accommodating. Christmas dinner at the steakhouse was fantastic. We really appreciate the staff working to provide heat-lamps (weren't working at first) and comfort to us and our guests for what turned out to be an incredible dinner.

It'll be great once the street construction is finished. Would offer that having a signage about where pets can be directed to use the bathroom and maybe some "dog mess" bags would help. Also, I know it's probably a liability issue, but I always like seeing free weights in a hotel gym.

The Kimpton Santo was in the perfect location. Lots of new construction nearby (that area is going to be THE spot when it’s all finished). The area felt very safe also. Our room was gorgeous and the hotel in general was very nice and spacious. Great amenities like a restaurant/bar and even a roof top bar although we didn’t go. The staff was very friendly, they even text you a few times throughout your stay to make sure you’re doing well and don’t need anything. We love visiting San Antonio and we’ve always stayed at different hotels but I think we found the hotel we’ll be staying at from now on. Thank you, Kimpton Santo!

There was some loud construction early in the mornings but we understood that when we booked. It wasn’t that big of a deal.

Cannot recommend enough. Our room was beautiful and spotless. The property was gorgeous and the food and drinks perfection. The best thing about our experience was the staff. Every single staff member was polite, kind and had huge smiles. Carl was so attentive to our family from the moment we got there till our checkout. He went out of his way to help us multiple times and always checked in on us as we came in and out. Maggie was also so very kind to our two little boys. Even gave them some plushies for fiesta! We can’t wait to be back.

Nothing honestly

There was attention to detail with the design and decor throughout. The food at the restaurant and bar surprised us with its quality. The gym, like the rest of the hotel, was spotless and just pleasant to be in. The service throughout was top class and we felt genuinely welcomed. This was one of our better hotels stays in recent years, rivaling any experience at a top rated Hotel & Resort. Don't overthink this one. Just come and enjoy it.