We love everything about the hotel. We didn't really do much inside the hotel, we walked the city to take in the sights.

Parking was like a 2min walk away from the hotel. They do valet for 60 bucks, but we decided to make the walk. It was $5 for the day and $10 for overnight at the self parking lot.

Loved the facility, the restaurants and bars, and the luxuriously homey scent that faintly covers the air. The bathroom had a dual shower head, which is always a huge plus. For me, the shower and sleep experience are the most important aspects of any hotel stay, and while they almost earned a 10/10, neither me nor my girlfriend found the bed very comfortable. One night of bad sleep and one night of okay sleep. The AC is excellent, the decor is timeless, and the layout is nearly perfect. It's just the lack of comfort in the bed that deducted any points. If you're not a picky sleeper, this may be a perfect 10 for you. The staff, on the other hand, felt people who truly love and care about what they do. They made me feel right at home. You know that feeling you get when you go to a restaurant you're a regular at? You know the staff, the owner, and it feels like you belong there. They staff here gave me that feeling on the first meeting, which is a different feat to pull off.

Above

Such a beautiful hotel. The luxury, furniture, colours, so nice and clean it looked. Many places to sit out and inside. The little lights, trees and plants between them: it was such a relief after te Hilton South Padre yesterday. Same price, 100 times better. Also a charming short walk to the river walk where one finds such a charming city Center and many restaurants. Nice staff, all smiles and pulling maps ; great. The room is big, original lay out, and the pool is great.

Maybe the prices of the drinks in the bar. although the bar is gorgeous, it was empty. Was it the pricing? I don’t know. But at the same time; going down town you do not want to miss.

The property fits well into the area and respects the culture and history of the city. The rooms are beautifully appointed and I especially loved the balcony for morning espresso—there is a machine with pods etc. in the room. The restaurant and room service were spot on delicious. We ordered steaks for room service and they arrived warm and perfectly cooked. We didn’t feel like going out and thought we’d get good food but likely lukewarm. Instead we received delicious food as if we were at the restaurant. The service in the spa was also excellent, as was the bar. Additionally, my wife is blind and the staff accommodated her in a way that was respectful and genuinely helpful. She felt comfortable navigating the hotel and going to the spa on her own. The staff genuinely seemed to care about the guests and were frankly great. I recommend this hotel wholeheartedly.

I liked everything. I can’t think of a single thing that is in need of improvement. I’m fairly picky too, but this hotel simply was excellent.

even though it’s in the middle of all the construction once you enter the property its truly an oasis. I was there for three days and I didn’t even want to leave the property. so I ate all my meals there, and enjoyed the beautiful pool. Michael and the other grounds staff do an amazing job of making everything so beautiful; the pool, the plants and flowers, the lights hanging from the trees. Gabriella at the front desk, always had a smile on her face even though Im sure she was tired of me needing yet another key. Ivan at the bar at night, so nice to talk to when I was traveling alone, and just wanted to chat and have a glass of wine. Daniel also was an excellent waiter and made me a great cappuccino several times. He also made my dog, Jean Louise, trip happier (thereby mine too) on the first day he gave her a little basketball that she absolutely loved!!! It saved my life. I would take her to the big open yard there on the property behind the spa and she would chase that ball as long as I would throw it. The pool bartender that looks like Pitbull looked after me and some friends that joined me one day at the pool. He made sure we didn’t go thirsty!

the handicap accessible room was still a little lacking. the bars in tub aren’t placed well for entering and exiting. it would be nice if the rooms had a microwave. eating cold leftovers was not pleasant.

Only concern I had was - I booked through booking.com. It said “breakfast included”, however when I went to ask at front desk prior to breakfast I was told it is only for 2 people up to certain amount rest I am responsible. So it was confusing and annoying. We were 3 people in our group and I had to pay for one people and the amount that hotel didn’t cover. I think management should look into this matter closely. What if I assumed breakfast included means it is included fully? Either you give like coupons the way hotel gave us for the bars or you don’t offer at all. Only for 2 people in a group is confusing. Not every family is limited to just 2 people.

The staff was very friendly and accommodating. There location was great.

During my stay the valet service was stressful. There’s several times I received notifications from my Mercedes app that my car doors were unlocked because they did not lock the door after parking it. On Saturday I received a notification from them stating my car was ready for pick up around 10a and I did not wake up until almost noon. I was not please with the lack of car to my car. Just imagine how many other vehicles that don’t have an app they leave unlocked. They’re also now trying to charge me twice for my stay vs the additional items that’s due.

All around wonderful stay. Stunning property, great patio/garden/pool bar. Really lovely staff, great restaurant, big room, smart tv, very convenient location.

A little disappointed with some nitpicky design things…the light in the bathroom was motion activated only, and wouldn’t stay on while taking a shower. I couldn’t find any way to turn off the light in the closet, so it was always on. The thermostat didn’t seem to have a way to keep just the fan going. The ongoing major construction on the main street outside of the hotel was loud in the early morning and annoying to walk around. Also, what’s with hotels not having nice, easily accessible stairwells? Taking the elevator to go up or down one floor is so dumb, so I used the access stairway which was unfinished, without AC, had a staff-person’s apron and trash in it at one point…

This luxury hotel is an absolute gem! The on-site restaurant offers an exquisite menu with a variety of delightful options that cater to all tastes. The staff is exceptional—professional, attentive, and always ready to make your stay unforgettable. The rooms are the epitome of comfort, beautifully lit, and designed with impeccable decor that exudes elegance. Every detail has been thoughtfully curated, making it the perfect place to indulge and pamper yourself. A truly remarkable experience from start to finish!

While parking can be a bit of a hassle and is on the pricier side, the overall experience makes it well worth the stay. Highly recommended for a luxurious getaway!

Great stay , staff were very welcoming and made us feel at home. They didn't have any New Years packages left so they still gave us late checkout free of charge which i thought was cool , that gave us more time to checkout the amenities since we only stayed 1 night It was about 45 outside degrees and we decided to try the heated pool and it was very relaxing , they even give you nice robes to use in your room. Overall 9/10 Valet quite pricey i understand the in & out privileges but personally i think there should be 2 options and no in and outs to be cheaper. Will stay again to try the Spa in the future!