Great Food and scenery.

I went to Domingo. I was very happy with the brunch on Saturday however I was with a large group of people and the waiter was not very friendly. A friend was there who had had the waiter before and said that this attitude was typical for them. Additionally, our reservation was messed up where we booked a table and were told it would most likely be outside. So I had my family book another reservation outside. When we arrived we were told the table would be inside with the others outside. When we alerted the hostess of the mistake she said "I have a note here you specifically requested inside" which was not true and showed no attempt to work with us despite there being multiple tables available outside.

Valet and Hotel Staff were on point, very friendly and helpful and made our arrival wonderful, kicked off our mother/daughter getaway to a great start. Location is perfect and loved the water/ice station!!!!!!! Coffee maker and options were great. Bar and Restaurant are very nice and food was delicious.

We so enjoyed the crew at Otra, the view was a PLUS but we wish there had been more wine options, we were limited to bubbles only (not complaining) but would have loved a nice bottle of wine with our dinner later that evening, we never would have left the hotel .....

No breakfast provided, but there was a restaurant connected which was nice. I loved the decor, how quite the room was and the filtered water but sadly no ice machines were working so I had to go to front desk. Safe in the room was also nice and the refrigerator drawer was special. I also thought your valet service staff was great and gave additional help when I needed directions when walking around the area. Adam at the front desk was fantastic at check in and gave us new ideas for our visit which we did and loved. I would definitely return to your hotel and suggest it to my friends and family.

The price of valet parking was really steep. As there was available parking at a ramp just a block away for $10 a night versus your $55 if felt rather high. I do know that helps cover valet staff but it still felt high. I did use it as I knew the festival of flowers was going to begin while we were there.

Beautiful hotel, with a great location by the riverwalk. The hotel has a nice bar and restaurant, and a fitness room that has what you need for an easy workout. Great view from the hotel room on the 19th floor.

We only have two complaints. We didn´t get housekeeping even though we asked for it. Staff was super friendly though, and came to our room with fresh towels as soon as we pointed it out. Also, the duvet had two sheets covering it, not proper covers, which felt a bit nasty as the sheets came off during the night.

Loved everything about the room! The bed and bedding were so comfortable. The shower was fabulous, and the extra touches such as large amounts of toiletries, robes & complimentary loofah sponge were wonderful. The air-conditioning worked great, and the cold concrete floors felt so good on my hot, tired feet!

I was so disappointed to learn that the hotel does not have a pool, especially in this heat. I also could not determine if the facility offers room service. I searched everywhere and sent a text with no response. Lastly, while the valet attendants are amazing, the set-up is not. Cars are basically in traffic rather than a dedicated area off the street.

The front desk staff was extremely welcoming and kind upon arrival. Also, when asking for a late check out, they were happy to accommodate and did inform me it would be complementary due to my Hilton Member status. I was grateful for the extension and communication. And the morning in room coffee was perfection!

I wish the bar and rest. were open a little later due to the close proximity to the theatres. At least midnight for food as some shows do not end until about 1030-11pm, but other than that, all was fantastic.

Location is fabulous, right in the middle of San Antonio on the Riverwalk, it couldn't have been better for sightseeing. We ate in the hotel, and had breakfast and the quality was excellent, and staff were friendly and very helpful. I did use the office facilities as well for a couple of work calls and these are also excellent. Top hotel, great environment for family break and a little business.

Parking is a tad expensive, but that's San Antonio really, hard to see how a hotel could build it's own parking facility in the middle of the city.... The only other element was the constant aircon that seemed impossible to switch off, great if it's roasting in Texas, but we stayed during a cold spell....

The staff were excellent and courteous! I was offered a flute of bubbly on arrival. The front desk manager checked in with me for three days to know how my stay was going (the best thing ever). Brunch was delicious. Because of how hot the weather was the day I had brunch (July 2nd - 98⁰F), a waitstaff gave me a complimentary cup of water to take with me so I stay hydrated. The beds were so cozy and clean. I slept for ten hours the day I arrived. The hotel smelled really nice as well. The hotel was along the Riverwalk and in proximity of great restaurants and bars. I will definitely stay again. Great hotel.

Nothing.

A fantastic experience from the moment we arrived. Everyone was so friendly and helpful. A lovely hotel in a perfect location. The room was fantastic with a comfortable bed and pillows, there was even a refrigerated drawer which was fairly big. The bathroom was spacious with a fabulous shower. There was even a magnified makeup mirror. The bar and restaurant were outstanding, I recommend both. Great access to the Riverwalk.

I cannot think of any negatives. We stayed in 5 different hotels during our holiday and this was the best by far.

Staff was excellent, very friendly and helpful. Restaurant and bar was excellent. Valet service worked well.

Nespresso machine in room, preferred K pods. Real coffee not readily available. Had to go to restaurant each morning. TAXES, extra fees (Otro service fee?) Surge pricing at valet. Email said I'd pay $55 and I was charged $62. I had to show email to get it corrected.