Great location with a calming view over City Park. Very spacious and modern rooms - we chose one with a balcony so paid a little more. It was so relaxing to sit out and read my book with a coffee on the balcony in the morning.

A little privacy screen on the rooms with balconies would be preferable to see-through glass. When I stepped out on my balcony the lady next door was in her PJ’s and quickly retreated inside. The restaurant looked fantastic but we arrived around 7.30pm and the staff mentioned the kitchen had closed - that was a Saturday night in December!

I admit, my expectations were not super high based on Hobart Mercure and so the Launceston Mercure was a lovely surprise! Its in a quiet location which I really appreciated. We had asked for a quiet room - tick. We had asked for a mattress topper if the mattress was a hard mattress - tick. Nothing was too much trouble - tick! Really helpful staff, free parking, clean room and a good night's sleep. What more could you ask for! It's a no frills hotel, but all of our needs were met and more. Exceeded my expectations and I would definitely stay again as such good value.

Can't think of anything really!

The location of the hotel is very good being right next to a park, and a short walk from the Saturday markets that we wanted to visit. The room was clean. The pillows were a bit hit and miss with them either being really big or very flat. The bed was big and fairly comfortable, and the blinds did make the room dark enough to get a good night sleep.

Room is quite small, and the way it's laid out does not help you to move around to the room. There is only a small amount of space between the end of the bed and the desk area so someone is sitting at the desk, you literally have to climb over the bed to get to the bathroom. Also, our room was directly overlooking a carpark area, which made it quite noisy first thing in the morning when people were leaving. Our room also was up a significantly steep driveway from the car park, or only access by stairs.

Great location, nice view of the park. The room was just right for the two of us for an overnight stay. Unfortunately, no bar or restaurant on a Sunday, but easy walking distance to restaurants that were open. The hotel is showing its age a bit, but the decor had been updated at some point, so it wasn't like we had stepped back in time. All up, a comfortable place to stay. I appreciated the parking at the back of the hotel, and the staff were great and happy to assist when asked. We will come back next time we are staying over in Launceston.

The hotel is showing its age a bit, but the decor had been updated at some point, so it wasn't like we had stepped back in time. Shame that the ventilation fan didn't work in the bathroom and the kettle was on its last legs. Shout out to Sam, who, on request, found us another kettle in no time at all. It would be good at some point to have the windows cleaned on the outside, but that is a minor detail.

The location was convenient and close to what we wanted to do such as being right across City Park and walking distance to the mall. We liked that it was located on the quieter side of town. The bathroom had a good layout and lovely modern look. Our room was clean and had a lovely vista. We only had interaction with Front Reception staff members on check in and check out who were both lovely.

The room was on the smaller side for 3 people but was comfortable. The parking spots are a little bit tight for unloading and loading the car especially when there's big cars parked side by side.

Relatively central - I could walk to the town. The hotel is across the road from a park with lovely big trees and a playground. The reception staff were amazing when I realised I’d left something important in the room just as I was boarding my flight. Maddi was sooo helpful in helping to locate the item and arrange for it to be posted to me at home. So grateful 😀

The service in the restaurant was a little bit lacking. As in our mains came out before the entree and then dessert took such a long time - it appears communication between the waiter and the chef was lacking.

Clean, comfortable, central location. Reception staff polite and helpful.

City view room was a bit loud at times. There is a note next to provided earplugs saying “some people like the sound of the city…”. I grew up in a city on a main road near an industrial area, with trucks passing frequently, and traffic noise wasn’t as noticeable as this. At times it was as if there was no window. On one night a car went past several times around 3am with horn blasting. Fortunately I am not too bothered by noise, and prefer it to silence, but for others who may be hoping for a relaxing night’s sleep, it’s best to know it may be a little more than just some city noise.

Walking distance to city park. Enough parking space. Valuable for money. Room is spacious and very clean. Love the big rain shower.

Booked deluxe king room and the room they provided do not have Netflix or Apple TV despite they advertise it on their website. However the reception was helpful and assigned us to another room with Netflix. Slippers, I was hoping to get a pair of slippers but they don’t have it. Pillows are very soft but each to their own. We personally prefer a firmer pillow. Overall I m still very happy with the hotel and would come back.

Reception isn't 24/7 like we're used to in major cities but the evening Receptionist called us when he noticed it was almost closing time and we still hadn't checked in (and tried multiple times when he couldn't get through!) to make sure we were aware of this and made contingent plans in case we needed to check in after hours! We managed to make it there a few minutes before he closed up and he was super friendly and checked us in very quickly! The bathroom in our room was massive and extremely new with double vanity sinks and double monsoon shower and still plenty of space!

The coffee machine probably hadn't been thoroughly cleaned in a while as we found a used pod still inside and the coffee tasted a bit off compared to similar machines we've used elsewhere with the same coffee pods. The "windows" in our room were the size of a microwave and was frosted over so there was light but no view. The room was quite large but very sparsely furnished with lots of awkward empty spaces and blank walls. Overall a really clean and efficient space for an overnight stay but definitely not a room that makes you want to stay inside of for long.

Location very central, short stroll from town.

Arrived a bit early, knew check in was 2pm but arrived there way to early as flight direct from Sydney was either morning or late afternoon. Left bags there and came back around 1pm after shopping and local pub and room was ready at 1:45pm.. basically must of been really busy but it is what it is