The comfortable, spacious bedroom, with armchairs, as well as hot chocolate and biscuits. The hotel as a whole, which was relaxed, with sofas and magazines on landings.

I was a bit disappointed that I didn't have a view - all i could see was greenery. At breakfast, as I was just asked whether I wanted tea or coffee and then not asked what I wanted to eat, I wasn't sure whether I was to go up to the counter with my order, or whether somebody else would be taking my food order, as nobody explained. When I did get my breakfast, the toast was a bit burnt, and the egg seemed to have been poached, rather than fried, which was what I had requested.

the hotel as always was excellent, the staff are very helpful and friendly. made sure i had everything i needed and helped me with my luggage. the rooms were lovely and very clean. having a small fridge is a good addition.

the door to my room faced the landing/walkway and although it was unavoidable that I could hear other guests as they walked by (room2), I'm glad to say it was much quieter after 10:00pm. I did not get my breakfast - I arrived in the restaurant at the time i had reserved, i received my tea and toast but the scrambled eggs and bacon did not not turn up, even after asking. I had to leave to reach my meeting on time, but reception were helpful and reduced my overall bill to recompense me.

We booked a garden view room near the main staircase which is a category we have stayed in previously. It was a spacious, comfortable room with 2 bathrooms, which was a nice surprise! One had a compact shower, loo, hand basin and heated towel rail and one had a bath, loo, bidet, hand basin and heated towel rail. Towels were large bath sheets and hand towels. There were towelling dressing gowns, slippers, a good hospitality tray including hot chocolate and shortbread. We have stayed here several times and its proximity to The Hall for Cornwall makes it very convenient when seeing a show, as well as shopping in the city. Staff are always very polite and friendly and both our evening meals and breakfast are always very good.

The shower in one of our en-suite bathrooms was rather compact and it would have been nice to have a rainfall shower head, although this is being a bit picky.

Very handy location when exploring Cornwall. The building is beautiful as were the staff. Our room was spacious, the bed was comfortable and the shower fantastic. And all for a very sensible price. Also I highly appreciate the 11am departure time. Far too many places are getting earlier and earlier. Theirs nothing better than leaving your stay in a leisurely manner, makes you feel welcomed for your custom instead of being kicked out abruptly like your in a conveyor belt.

I think if you spent a little money on some decent carpet throughout it would transform the property. Also the breakfast was far too small. However these are only constructive criticisms and didn't deflect from the lovely time we had here.

As soon as I began to drive up the winding drive, I knew I was in for a treat. Easy to park, and a short cut path to reception. Very helpful and friendly receptionist, and a kind young man to show me to my room - and carry my bag. Fabulous room with double bed and ensuite bathroom. Gorgeous views from mullioned window. Nice temperature. Easy to get a sandwich. Inclusive breakfast delicious. But for me, this is the amazing bit: I have fibromyalgia and crave a decent night's sleep, but at the Alverton I slept like a log for 8.5 hours!! I woke up really refreshed! Everyone was so lovely and spoke to me as if I was the only person in the hotel. I didn't want to leave, and I definitely want to go back again!

Well, it has to be the stairs. A bit steep. But authentic in the lovely old building. And a good way to walk off the lovely food!

Beautiful building & great location for visiting Truro. We had a warm welcome from the friendly young lady on reception. Quirky building with tiny lift & lots of small stairways to find our room, as we went the wrong way, but it made us laugh. Perhaps we should have taken them up on the offer of a porter, lol! Our very nice bedroom was much larger than expected & a big en-suite with a large walk-in powerful shower & lovely big white soft fluffy towels were so nice. The locally sourced Bloom hand & body wash & lotion plus Cornish tea were a nice touch, although I do prefer individually wrapped biscuits rather than four small shortbread biscuits in a jar. It was generally a very nice stay, just a shame it was only for one night. We would recommend it.

We overlooked a small quiet wooded part of the garden, plus a courtyard below, which was used by the staff. This was mainly chippings, which was noisy when walked on & sound carried when staff were talking out in the courtyard. It is a listed building, hence no double glazing, so we were worried about the noise at night & early morning, but thankfully it was nice & quiet most of the time. The skirtingboards & wooden window frames could do with some attention, but this did not spoil our stay. The choice & size of breakfast was not huge but was fresh & adequate.

Stunning building which has been tastefully renovated. Comfortable and spacious communal areas, well appointed bedrooms, friendly and attentive staff. We were really blown away by how special we were made to feel once the staff found out we were celebrating our engagement, they went over and above to make our time there fantastic. Big shout out to bar manager Simon, who not only made our afternoon a very entertaining and enjoyable one… but went the extra mile to make sure our stay was the best it possibly could be.

Due to age of building, noise from other guests did impact us a little as they were passing our room.

The room was large very clean and comfortable. We really enjoyed the well maintained antique furniture. We ate at the restaurant twice and the food was very good. The staff are very professional and friendly, nothing appears to be too much trouble. The location of the hotel is fine unfortunately we had appalling weather on the first two days so it seemed a long walk to the centre of Truro less so on the sunny day we had.when it was fine. The breakfast on each day was superb. A good find and we would like to return.

Nothing

My second visit to this venue and I received an upgrade to a garden room. In future I will pay the little bit extra to always have this amount of space. Curtains blacked out all light, artificial and natural, very pleasant temperature in the room itself and a comfortable chair in which to work at the desk. Very good coffee provided for the cafetiere in the room. Low level walk-in shower which was spacious and high enough for a larger than average man.

A very, very minor point but placing the information book in a more prominent point would have made it easier to locate.

The room overlooking the lovely gardens was quiet and comfortable. The breakfast selection was good. The evening dinners in the restaurant were all very good.

A few quibbles about the breakfast. Toast should be crisp. It wasn't, and indeed seemed only to have been toasted on one side. 'Disappointingly soggy' would be the best description. The grill was a little mean. We had just stayed at a favourite restaurant of ours in Gloucestershire, where two eggs, two rashers of bacon, a much larger hash brown, and fried bread are provided. The one rasher of bacon was rubbery every morning, and the one poached egg was overdone (i.e. not runny) on most occasions. In the bar, amaretto has no place in a whisky sour. I would recommend you replace it with more bourbon.