Excellent large, spacious room. Staff complete a personal emergency plan for all disabled guests, so all needs and support are met as required. Comfortable beds, kettle, large television, and complimentary teas, coffees, and biscuits, with bottles of water on arrival in your room - refillable on request either with reception or asking cleaning staff. My wife discovered she was pregnant while there! The staff were ecstatic when we told them that if it is a boy, then he would be called Clayton🤣🤣.

No complaints at all. I would highly recommend the Clayton Hotel in Leeds. Excellent for anybody wanting a family atmosphere, and friendly, helpful staff, who go out of their way to keep you smiling.

Everything about this hotel was perfect. From the very start when we spoke to the staff, they were all polite, friendly and helpful. Nothing seemed too much trouble. They recommended bars to visit and gave us details of good restaurants. In the bar and the dining room the excellent service continued. The staff again were courteous, helpful and respectful. We did go to breakfast quite late but even so we were treated really well. I wouldnt hesitate to recommend this hotel and would be delighted to stay here again. Great service all round!!

Maybe being a bit closer to the city centre but we chose the hotel

The location of the hotel was excellent for getting into the city. Grest breakfast with a large range of choices. The room was oustandingly clean and very large. As a waliing disabled customer, the staff go out of their way to ensure that disabled needs are met 100%. The hotel carries out a personal emergency plan to ensure disability needs are completely met. My wife discovered that she was pregnantt while there, and the satff were so supportive and overjoyed when we told them that, if the birth is a boy, our baby will be called 'Clayton.'

We have no complaints about this hotel.

The reception staff were friendly and welcoming, the bedroom and bathroom were really clean and spacious, the bed was very comfortable and the breakfast was the best hotel breakfast I’ve ever had !

The only thing I could say was that the shower was not the best design if I wanted to avoid washing my hair. The rain shower is lovely but I couldn’t avoid getting my hair wet and holding the alternative shower head doesn’t leave my hands free for hair washing ! Is it just me ?!

A quiet room for a restful night above the city. Loved the roomy bathroom and being able to take a bath or shower. The comfort of the room. arriving late and leaving before breakfast it was great to have tea AND biscuits in my room, Prompt reception response and service provision when I realised the TV remote batteries must have run down. Comfortable mattress! Easy access to train station by foot, though I should have allowed 20 minutes plus to actually get into the station and onto the right platform!

The pillows were very firm and unyielding and gave me a stiff neck. A slight annoyance that no-one checks that the TV remote batteries have power. It takes longer than stated to walk to the station with your luggage on wheels factored in

Breakfast was good, with selection of fruits, juices, hot meal, egg options, and various coffees/teas. Only comment would be that an option of wholemeal artisan bread would be appreciated (not just standard factory wholemeal bread). Customers using toaster for croissants, (despite warning notice not to) causing extreme smoke / burning smells, and luckily there was no fire Check in at reception was a little chaotic, with large group of Africans with lots of screaming children leaving. Male reception staff all appeared to be dishevelled, and dressed scruffily, as opposed to the smartly dressed female reception staff. This did not give a good first impression of the hotel. Parking payment machine is not user friendly, with insufficient information on payment and retrieving receipt slip Confusion over pricing as did not see any pricing information, and reception provided contradictory information on charges. Parking was safe and secure. Hotel just a 5 minute walk to town centre

Lack of accessible towel rail in shower room. Only rail was above toilet, so high, partner could not reach it/use it

I found this hotel on Booking dot com, for a one night stay with a friend. It turned out to be a brilliant find - very classy looking, excellent facilities, friendly staff and an amazing price. It was about a 15/20 minute walk from the train station, outside of the main city centre but easily accessible on foot (with only a small case :) ) and I noticed it also had a car park. The Reception is spacious and well staffed. The bar is very attractive, with lots of different types of seating arrangements, a well stocked (reasonably priced) bar and a bar menu with lots of options. The restaurant (for breakfast) is a good size and the buffet breakfast had loads of different options. I would definitely stay here again (despite the strange lack of air conditioning!).

The room had no air con, and it was unseasonably warm which meant we had to sleep with the windows open.

Booked late on Friday for same day arrival, and requested a fridge due to medication, on arrival was in the room and was provided with shower as requested. Bed, would have preferred a little bigger but extremely comfortable, experienced a really nice sleep, bedding was clean. Breakfast, paid in the morning (£10.00) per person, lots of choice in cold and hot beverages, nice selection of continental and pastries, hot breakfast was nice very well cooked and good value for money. Had room service each night meal was good, average costing, was limited choice but service was very good and arrived within a good time span. Bathroom nice with shampoo and conditioner and body wash, both nice to use, and room was equips with hairdryer. Would have liked to have more towel in room but was ok ( funny about towels, personal choice) Would have liked to have seen the tea/coffee area refilled each day, good selection. There is a vending machine near the lift, only takes coins. Only grip is the car parking fee, would be expensive if staying for more than a few days, cost us £60.00 in total, however, I am a blue badge holder there are parking near the lift, but not a lot. Will be rebooking again when next visit

Nothing really

Very friendly and helpful staff, in each department. A great Yorkshire welcome! Handy location for the station and riverside. Bit noisy from the road with the windows open but that's what you get in a city centre? And at least we could open the windows for fresh air - I'd rather that than a sealed room with noisy air-conditioning! Good range of self-service breakfast items with attentive staff replenishing the stocks and clearing used crockery from tables.

No body lotion in the bathroom. Too few towels for the 3 people booked, but the request for more was very swiftly met.

The staff were amazing. I had booked after midnight the night I wanted to stay on booking.com that changed my booking to the next night so when I got to the hotel it had booked me in for the next day. The staff let me change the night and upgraded me as there were no rooms left in the hotel at the lower level. I have been to this hotel before as it has fantastic underground and secure parking and very comfortable beds.

I got to bed at about 2am I was woken by the very loud drilling of the renovations taking place the next morning luckily they did not start drilling till 9am but it was so loud. Also the chambermaid knocked on my door to see if I needed a room changeover and when I answered it in my bare feet, I must’ve caught a nail where the carpet meets the rail at the door of my room and cut my foot. I spent the rest of my time trying not to bleed on to the carpet. It is two days later while I write this and it still hurts.