The hotel complex spans multiple buildings for accommodation and dining, with a beautifully decorated garden in between. Rooms have everything you need and there's free parking. We only stayed 2 nights, but you can easily spend more time in there relaxing by the garden pool with peacocks walking around.

The free breakfast was very limited. Fried bread or eggs. Only coffee option was Nescafe Instant coffee. Funnily enough, at reception, they have a proper coffee machine and you can buy an espresso if you want. We didn't visit during peak season (weekday in May), but I still think the options could've been better. Especially since the restaurant was working normally for dinner service.

Reception the man on Reception was really helpful and beds were comfortable rooms were clean bathroom good little bit dated but didn't effect our stay, warm rooms as we stayed December.

The breakfast are great at weekends, but on the Monday was only offered eggs and a machine cold coffee, but weekends was a full buffet so if we would have stayed Monday would have left bad reviews on breakfast but we stayed both and the difference was a shock,

The hotel looks beautiful. The staff was very nice. The rooms are big.

The room we stayed in had a problem with the sewer, as in the sewer smell would be very powerful in the bathroom and even a bit in the room. The walls were kinda thin or maybe it was the air conditioning system (the holes) that was to blame but I could hear other guests quite well in my room. The breakfast was weird. On our first day there were 3 breakfast options. On following days, it was a Swedish buffet style thing. The coffee served at breakfast was terrible, you had to pay 2.5 leva for a Lavazza which wasn't that good either.

Staff provides exceptional service. Traditional restaurant was really impressive.

Ceilings towards the third floor over the stairs are extremely low, I and eldest daughter hit our heads. Similar experience in the bedroom located top floor. Also windows cannot be open and overall the spacious family room does not get any proper daylight and fresh air.

The hotel was very close to the wedding venue which is why we stayed here. The hotel reception staff were very helpful and accommodating. The hotel room was cosy and comfortable with a door opening directly out to the pool area which was really nice and convenient.

The wait staff at the hotel restaurant were unfriendly, abrupt and very rude at breakfast and at dinner both days. We always had to flag them down for service. The food was good though

Location is very interesting, in style with the local tone. The restaurant is very big and there was an amazing terrace. We organized a private party over there and they were very helpful. Rooms are clean and spacious, and if you are lucky you can have acces to the pool dirrectly from your room.

All the food came very very slowly. Some of the waiters in the restaurant were a bit rude and lost items on the order.

Cosy, clean. Historic building very nice preserved

The room was oriented towards the terrace / restaurant and the grill from kitchen, in case you let the window open, the smoke from the grill may enter into the room. Also if there is a party with loud music, the place could become a little bit noisy

- the room, the studio was pretty large & quiet - the restaurant was great - the staff personal from the hotel & the restaurant was super ok (we checked in at 12h00 even if on booking it was written 14h00) - the location was great

- it should have been interesting to have the possibility to light up some powerful lighting in the room, as the lighting was made more for ambient reason, not for clear vision - the hot water of the sink was barely flowing

Location and facilities are lovely, right in the center of Arbanasi, the restaurant is also very good value for money, no issues with parking contribute to great experience!

We stayed 3 nights breakfast was good all Saturday and Sunday, but Monday was no breakfast only scrambled egg nothing else because not many stayed

The breakfast through the week only scrambled eggs .but weekends full buffet