Great staff always welcoming and helpful. The hotel is really clean. Good water pressure in the showers. Pool is quite nice and clean although a bit small. The beddings were just soooo comfy! Thank you Mrs Tania for the shopping tips!

Triple room did not have a closet or storing place so we had to always fold up clothes and put on chairs. 2 very little windows which made the room quite dark. But in the end, it was not a problem as we were out almost whole day Breakfast was almost same everyday but the basics were nice. Coffee and tea available whole day was most welcoming. The chef was so kind to take eggs orders.

The location of the hotel was great, easy access to all places of interest Our room was spacious, very clean and quiet, despite people saying the motorcycle workshop was noisy we didn't really hear it Breakfast was OK, but what do you expect for the price! All of the staff were very helpful and friendly, we would recommend the hotel, we would stay here again, and the price is excellent Plenty of restaurants and bars nearby and only a few minutes walk to the night markets Bed was a little firm for us but that's just our opinion

Nothing not to like

The location is good. It’s right next to the old town gate so it’s convenient to go there. The amazing part is that it’s not inside the old town so it’s also quiet and easy to be picked up by taxi etc and it’s easy to get around. The price is cheap considering what it offers. I had to print my Laos evisa and the staff helped me in no time which I appreciate. My mom asked for more bottled water and they provided her with extra water since then everyday.

The window in the room is facing the side wall so the natural light is not enough and it’s little bit dark even during the day

Everything.except occasional noise.

The only criticism is the mouse which resonates in the tiled corridor when people unlock, lock, and close the doors as they have a very clunky locking mechanism, noisy chain catch which makes more noise if you forget to remove when you open the door. And the doors close hard making more noise Some nights are worse than others such as one night at 2.30 which sounded like the room was being cleaned.next to me.

Spacious room. Good air condition. Nice bathroom. Large safe, a laptop fits easily. Wifi worked pretty well - not ultrafast but good. Two bottles of water everyday, refrigerator in the room. Water boiler but no coffee or tea stuff. However, you could get it for free 24 hours a day in the lobby and the coffee is pretty good. They also have a small snack bar there and sell beer. Location is fantastic. Old town, Thapae Gate just around the corner. Very friendly and helpful staff.

The windows were so small, it‘s like there are none. Main doors close pretty loud, as the walls are not so thick you hear that noise early in the morning or at night when people are active. Breakfast (buffet) was okay but not great, mostly because it was identical every day.

The large comfy bed and pillows, large room, the breakfast. Such a chilled place, soft relaxing music overlooking the pool while having breakfast. Staff are friendly, English limited with some, but the others were good and helpful. The more mature girl on late afternoons was great.

Nothing. Some people may find the back rooms without a balcony a little dark, but I loved the quietness and darkness for a good sleep. No one lives in their room when on holidays, it is just a place to sleep. I would choose the same room again.

Walking distance to restaurant and nightlife, very friendly staff, comfortable bed for a good sleep and spacious room with all what's needed. I had a very warm welcome with great service from the frond desk team.

The breakfast needs to be improved, and I will also share why. Firstly, there were no proud touch in it. You can feel it as it is tasteless like soba noodle and curry. Fried eggs are overproduced in the morning, double stacking. Cherry tomato were not cleaned. Simple basics. Butter pot from the day before, not even cleaned up. Toast is farm house. But there was one more shocking thing, which concerns the food safety. In the morning the cafing dish with ham and sausage were stone-cold, After mentioned the staff turned it on and told me 10 minutes. So, they use the chafing dish for heating it up but, it will never reach a safe core temperature. Food should be hot when adding to the chafing. Chafing dishes are for hot keeping, not for reheating! Great with very disappointing breakfast!

This hotel is a gem. It is in a fantastic location near the Tha Pae gate. The staff are very friendly and extremely helpful and the hotel has an excellent foyer layout with a children's reading area, comfortable chairs and tables and tea and coffee making facilities. The rooms are very clean, modern and with a corner work desk and ample power points. The property also has a small swimming pool and a great Cafe right on the corner.

Overall a great place to settle in and take in the essence of Chiangmai. The staff are very, very helpful and friendly and that is a huge aspect of why I like it. They helped me with getting a car when I left, made a photocopy of my passport. I can't recall the ladies' names, but every one of them is kind and helpful. It's clean, safe, well located, and good value. The breakfast is good.

It's a bit of a scene on the main drag at night after 9ish but that's part of why many people come to party. That being said, the hotel is off the main drag and my room - 311 - was well situated and quiet.

We visited here during our honeymoon trip to Thailand and have to say it was some of the best service we’ve ever had. Our stay started with sunflowers on our bed and a note wishing us a happy honeymoon which was such a lovely welcome. The employees are so friendly & helpful and really make the hotel feel like home during your stay. We asked them soooo many questions during our 4 night stay but they never ever made us feel like a hindrance and were always happy to help. The hotel itself is in the ideal location next to Tha Pae Gate (especially as we visited for the NYE lantern release). The hotel had a really nice vibe, has tonnes of information on tours etc readily available and you can help yourself to tea and coffee which was a really nice touch. It also looks the exact same as the photos!

There was nothing not to like - I’d give 11/10 if I could! If we come back to Chiang Mai, we’d book a balcony room as we left it too last minute this time round and they were fully booked.