Super friendly staff, great space in the room, close to where I needed. And breakfast with juice and dinner with cocktails. Does it get any better? Did I mention there was not one staff member who stood out from the crowd. They all were superstars of equal caliber. Wait! I do have to shout out to the two front desk staff; Adel and Jin. They did go above and beyond tying to make sure I could forget the missed step I was forced to follow at a hotel from a different parent corporation which shall remain nameless like should be. Let’s just say I will never say Hy At their Place again. From this day onward, i am a Drury fan for sure. Thank you for making my stay comfortable. I didn’t think it could happen given the way my landing in Charlotte occurred but same how it did. Best regards, Larry Palmer

The trees around the property were barren as if it were the middle of February

This property is nothing short of amazing. The hot tub is very spacious, but during our stay the indoor pool was not heated and was extremely cold. The social hour between 5:30-7:30 is a huge plus, we were given 2 complimentary adult drinks for our stay. They also have a light complimentary dinner during the social hour as well. BREAKFAST was nothing short of amazing. The eggs are fantastic, along with other items on the breakfast buffet and so are the cereal choices. The staff were very attentive & helpful. The manager and owner were amazing as well. My fiancé and I both agreed this will be our go-to stay now! This location is also 5 mins away from “Charlotte Premium Outlets” & about 25 mins from Concord Mills.

The pool area closes at 10 on weekends, we wish it was open at least till 12am on weekends.

We just learned about Drury when booking this trip. When I say for a moderately priced hotel I was EXTREMELY impressed, and can't say enough about our stay during a sold out weekend. The staff were top of the line employees that are clearly excellent at their roles. Every encounter was a pleasure. Drury brings back an on site restaurant 😲❤️, that was very good! But you can't beat the free breakfast and Drurys version of happy hour 5:30-7, that includes a FULL and delicious MEAL😲 fountain drinks, milk, juices AND two alcoholic beverages😲. The hot tub and indoor and outdoor pool and lovely patio were truly enjoyed. The hotel was packed, sold out, but attention to detail and service did not once feel compromised. Rooms were very clean and modern. Well behaved animals are welcome😲. You just don't find quality like this anymore especially at this level. This is our new favorite chain and we will be looking to book them again in the near future!!

The chlorine in the pool was strong🤷...and the water a little foggy. BUT, it was a sold out weekend. Many in and out of the pool. I don't fault them for that.

check-in and check out were wonderful. Nina (10 star) service. She really went above and beyond in helping. She share vital information with me for continual reservations in the future. Detail information for rewards program. I/we can not thank her enough.

I would like to see more turkey products for the breakfast meats. As word of mouth is best source of advertisement; being Muslim I have been inviting more of our community to use Drury. My wife and I were able to invite other Muslim families and selected this location b/c we have turkey sausage on our first visit in 2018.

Though the lobby is being renovated, it is nice. Also liked happy hour and breakfast. Would Love to have cooked grits instead of instant packs. Front desk staff was friendly and accommodating.

A day prior to checkin, I requested to change my check in date. The request was denied (which was understandable, however when I arrived on the original day of checkin. , it had been cancelled. Staff was diligent in trying to work it out.. Though I went through a pay later service, it had to be cancelled and I had to pay out of pocket.

I like the fact that breakfast, happy hour (dinner, snacks and drinks) were included with the stay. The staff were all polite and eager to help. The location was very close to most of the city's attractions.

I did not like the fact that just anyone could enter the hotel without confirmation that they are guest or guest of guest. There were several guest who suffered vandalism to their property (car windows damaged, cars broken into). Maybe there should be some level of security or protection for your guest.

Was visiting Charlotte for a concert. I had never stayed in a Drury Inn. I was a little apprehensive, but ALWAYS read the reviews. This hotel had great reviews. I was extremely surprised. It was so clean, the staff was extremely nice, rooms were excellent. The bed was the most comfortable I have ever slept in at a hotel. I will definitely be staying here again if ever staying in the area again. And will be staying in other locations, as I travel a good bit. I did not get to experience the breakfast, so I cannot speak on that, but I would give this hotel 5 stars across the board. Thank you for a pleasant stay.

Nothing. Everything was great! I was only there one night, but everyone and everything was awesome.

Seems to be a relatively new hotel. Right off the interstate. Staff very nice, check in was great. Drury has a 5:30 to 7 small buffet and free single drink complementary every night plus a free breakfast. Also free popcorn and soda 24/7. Loved that! Food was very good even though we arrived a bit late considering the start time. Plenty of free parking. Great wifi. Restaurants right next door and across the street. Beds, pillows very comfortable and ac works beautifully!

Nothing really. Our new "go-to" hotel when in the Charlotte area.

I loved how welcoming the staff was during my stay. The hotel was very clean and welcoming. I loved the fact it provided food and had a spot for cocktails and very affordable. The room was very clean and the bed was comfortable. I would highly recommend staying at this location again.

The only thing I didn't like was you could hear all activity from the previous rooms beside you. The room we stayed in the room beside us partied all night long and we couldn't really sleep.

The breakfast was delicious I didn't get a chance to get my free meal because I was at a family reunion so the time they serve the mail I was gone but I know it was delicious I miss Taco day. I was also served two free beverage alcohol I missed the first one family reunion but I did get my second one and it was delicious never went to a hotel when you get free dinner and free alcohol loved it can't wait to take another vacation in Charlotte.

Well the mattress I like my mattress hard and firm but it was okay. I love my stay