I am enjoying staying with Quest! Spacious apartment at the end of the building so good quiet location on the 7th floor. Bathroom was large with dryer and washing machine so great facilities if staying for a week or more. Good sized kitchen and lounge room. The Quest Newcastle is a great location so central to everything. Short walk to the Honeysuckle light rail station then 4 stops to Newcastle Beach. Parking felt secure at night off road behind the apartments in their gated car park.

Nil.

We had an excellent stay with spacious, comfortable rooms, a warm and welcoming reception, and excellent room service. Overall, we loved the place and look forward to visiting again in the future.

Unfortunately, we had to pay extra for parking, which wasn’t even covered, and we found this bit disappointing Water easily leaked onto the bathroom floor, causing it to pool, which we found inconvenient. It would be great if the hotel management could address this issue.

Staff were very helpful and friendly. The room needs some small repairs (back door un-lockable and fridge wasn’t working when we arrived). The location is right near the honeysuckle tram and an easy walk to boardwalk and restaurant precinct, however Kings nightclub is right behind you so can get a little noisy and very busy. We enjoyed our couple of nights and weren’t too bothered by these things. Just something to be aware of.

The staff were very friendly and helpful. The response to a leaking tap was timely and effective. The location to the Tram and Trains was excellent. An excellent, very comfortable bed. A very large spacious bathroom-laundry facility.

Th bathroom: 1. Having a shower in a cubicle with no shower door. 2. No extraction fan. 3. Very limited in the bathroom, laundry to place items on. In the kitchen we did not have the option to hand wash our dishes since no detergent was provided.

Staff were an absolute delight, so accommodating on arrival and throughout our stay. Rooms were fantastic, perfectly clean and very comfortable. Location was perfect. I could not fault our stay and we will be back 100%

The only thing that was slightly annoying but no real drama, was the fridge was not on and we didn't realise, the switch was off at the fuse box so once we worked it out, it was ok. The shower did not have a door on it, again, no real drama but it was very wet after we showered as you could not avoid water pooling on the floor. I asked reception for some extra towels to mop up floor after showering which they accommodated to immediately which solved our problem of a wet floor :)

I liked the location. The main room was spacious, and the kids' room had enough space for them. There was a good amount of room in the lounge, kitchen, and dining areas, and the balcony was nice too

It would be nice if the parking fee were discounted over the period of stay. Also, the beds on wheels were a bit tricky to manage. But was grateful to have the option of a two single beds for the kids.

The 2 bedroom apartment was roomy, clean and airy. There was no musty smell or evidence of poor cleaning. The furniture and curtains were lovely, clean and well kept. The balcony was great as it allowed fresh air into the room which is a feature I always look for when staying away from home and is the main reason for choosing Quest on this occasion. Also, bedroom windows opened for fresh air as well. The bed was a little firmer than is my preference, but this was no big deal. Plenty of pillows and a clean stored blanket in the cupboard. Usual toiletries provided and housekeeping attended daily.

The kitchen bench has some minor staining and damage with burn marks and some scratches etc. This did not affect the functionality; however, it didn't look the best. The showers need to be properly re grouted as the temporary covering up did not look very nice. The showers were still very clean and had good water pressure, so this did not affect the functionality. No luggage rack so we had to place suitcases on the floor.

Proximity to train station. Size of space in 2 bedroom apartment. Friendly staff. Proximity to supermarket and a few restaurants. Really clean. I liked the birds outside every morning (though that might drive some mad we found it a highlight)

No free parking. When you’re renting a 2 bedroom unit it would help to have a space without being billed (found free spaces out on street). I personally didn’t rate the bed more than 6/10 but my travelling companions did.

The Staff were friendly and welcoming. Brent was exceptional, helping with places to go for food/activities for my son with a disability. Terry was also lovely. It was well positioned and clean and the apartment we were in was well maintained.

There was an indoor pool and spa tub. The only downfall was that the pool temperature was too cold for an indoor pool. The tub was fine.

They called to let us know the room would be ready earlier than our check-in time which was greatly appreciated as we had mentioned we would be arriving around lunchtime but would explore the surroundings before our check-in time at 2pm. It was great to be able to check in straight away and freshen up before heading out again. Accommodation was spacious, immaculate and perfect for two couples. Location was great for the light rail and restaurants/cafes/the beach. Staff were very helpful, parking was easy and accessible.