Loved the location, the room was simple but adequate , lovely and clean. I’m a believer that £200+ is an extortionate rate for a one night stay, but it seems to be the new normal now , I would say the price is a reach . Not really great you have to pay near £20 to park for the 24hrs in the hotel car park ?? We’re guests surely it should be free,but again seems to be something we accept as normal now . Coffee machine was out of action, they had another one behind the bar but said they couldn’t use that one unless we paid an extra cost, which seemed daft. If one machine is broken and you’ve got another … use it ?! I d stay again , bed was comfortable which is important , nice little bathroom , views of the city .

Loved how the staff were very polite and very helpful,,loved the pool and sauna ect , thought it was excellent value for money , really enjoyed the breakfast, rooms very clean and very comfortable , we had a fab time in the hotel, its was well worth the money with the facilities and the location,

Well the only criticism I have is the price for parking at £18 a day I thought was quite costly, also the ticket machine in the carpark going out is quite hard to reach and I moved a bit nearer to try and get the ticket scanned and I sadly didn't see the metal post near the ticket machine and I scraped the door handle on the drivers door and dinted the door of the car as the metal post wasn't bright enough with hazard tape , and it is a brand new car 😕 😢 😳, that's all the criticism I have , room for improvement is the hazard tape on the metal post needs to be much brighter 😀 👍 and a slight reduction in the price of the carpark otherwise fantastic thankyou the staff are a credit to the hotel plus I like the fact that it's for a good cause as well 😀

Staff were lovely and very helpful. The rooms were clean and comfortable, with a good powerful shower. Can't comment on the breakfast as we didn't opt to add this on.

Nothing overly special to make it more expensive than other hotels round about, except having the pool, which is why I opted for this choice. Didn't realise it was more of just a sports leisure centre pool than a hotel pool. Also, the site stated free toiletries, I wouldn't really class having liquid hand soap (which was in a hair and body bottle) and a little bit of hair and body wash in the shower really deems free toiletries. £18 per day for parking I also felt was expensive however it was a secure car park from both entrance to the path and drive in entrance.

The welcome was fantastic, and this is a little gem in terms of conveinant location for the surrounding area. The evening meal was excellent (although there are also great restaurants on the door step for dinners) and the breakfast was fresh and provided all the options you could wish for. The room was ideal - we were in a twin, and there is sufficient space, the bathroom was very large, and fully appointed.

Two constructive suggestions I would make is (a) put up signage in the car park to clearly show the direction to reception and (b) a little bin in the bathroom would be a helpful addition.

The room was splendid, the breakfast was okay (full english), the staff are extremely kind and helpful. I ended up extending my stay because of how much I liked the hotel! If I ever visit Manchester again, this will be my go-to place

So I felt like the room had poor ventilation, in the sense that it could trap heat really easily. There is an exhaust in the washroom and it works great but the room itself gets stuffy and can have a 'locked room smell' if the windows stay closed. I opened the windows one night to air the room out, the next day a mouse came in to my room. The only opening we think it got in through was the open windows, it must be since it's next to the canal. I wasn't harmed, the reception sent staff up and they took care of the issue. They even sealed any possible pathways in the washroom. But, the mouse scare left me scared to air my room out and the stuffiness was a bit difficult to deal with

Staff - fantastic and so accommodating. Jon and Belle are hilarious. Very kind and Efficient. Great advice on places to go and clear with directions. Lovely Room - clean and pleasant. A nice surprise with the view. Bed - solid but quite comfortable Bathroom - decent size and very clean Parking - private gated parking. Absolutely fantastic for being so central. Pool,steam room, Suna - wonderful. Quite busy but nice.

Unfortunately we where there after the flood so extra facilities where limited. Leaving the pool area late. Very complicated. I am sure it will be fine after the fixes. Bathroom - lights work on a sensor. Can be problematic if you use the Bathroom late. Guaranteed to wake anyone else in the room.

The staff here are super friendly and helpful, the room and the pool area were clean, the sauna and steam room actually worked and were nice and hot (i've been to plenty of more expensive hotels where this is not the case). It was amazing value for money for it's location, easy to access city centre. Plus the money you spend supports Manchester YHA. Would definitely stay again.

It is basic, the toiletries are just 'liquid soap' but we didn't really care about that. We just bought some from the local Sainsbury's round the corner. No problem. If you want a fancy hotel, this is not for you. If you want clean, friendly, good location and value for money then this is great.

the new manager Jason was a gem both Jason and his staff made you feel so welcome the best bit was you can keep your luggage at the hotel before booking in the rooms were clean warm and cosy hot water was hot and plenty,food was perfect people must understand a hotel will get wear and tear over time it won't be has good from the day it was first opened you will see wear in every hotel the facilities pool sauna and steam and gym was an absolute bonus and the staff there was great too to see staff happy you know the manager is doing something right I would like to wish Jason all the best in his new role as manager because he is of to a good start we absolute loved this hotel and if I could it would get 6 stars because of the things I've mentioned it has something to do with the ymca so if you want to leave something and not bring it back leave it in your room and it will get donated

can't fault the hotel

Room was a good size, clean and comfortable. Dog friendly too. The staff were absolutely brilliant & couldn't do enough to help with everything. 24 hour reception.

Only slight downside is that the rooms were not very sound proof. You could hear people next door and in the corridors talking pretty clearly. The pool/gym facilities are not restricted to hotel guests so were pretty busy with external gym members. The pool just had a section cornered off for family swimming and the rest was for lane swimming. This didn't matter to me, but worth considering if you're travelling with children,

The staff are always lovely and friendly. Allowed us to check in early, which is a bonus. Convenient parking. Enjoyed freshly cooked breakfast. Feel this is better than buffet breakfast. Lovely location by the canal. Excellent location to all amenities. Large room. Requested a room overlooking the canal and we were given this, which was lovely. Comfortable nights sleep.

We stayed in Room 212. For myself the room could have been warmer. The radiator was on full but not very hot. It is a large room and no radiator or towel rail in the bathroom either. I realise the hotel had been flooded during the Christmas period and had affected the lifts and the leisure centre. This did not affect our stay.