I had a great stay at this hotel! The view from the room was stunning, and the food was delicious. The rooms were well-equipped and the cleanliness throughout the hotel was impeccable. The check-in and check-out process was fast and smooth, and the location is excellent, with the lake only a 5-minute walk away.

However, there were a few things I didn't quite understand. The sauna in the wellness area required an additional fee, which seemed a bit unusual for a hotel of this caliber. The staff, aside from the reception, weren’t very friendly, and it felt like there was a lack of hospitality, perhaps due to language barriers or other reasons. Also, I was surprised to find that drinks, even water, were charged separately at dinner, which added to the cost of the meal. They even charged me for tap water—about 3 euros for a liter! This was quite inconvenient and certainly something I didn't expect at a 4-star hotel.

The bed was really comfortable. Hotel quality. The room was great and breakfast was a good standard. Hotel check in staff was helpful and polite. Parking was easy and included. For the price I would stay there again mainly because of the location and the parking and the gym.

Dog fee was high at 25 euro per dog per night. Balcony was too small to use. Room was very warm. Couldn’t turn down the heat. We had to sleep with balcony door open and there was traffic passing by in the night. The fitness center is old but great for a hotel gym. The trouble is it is not just for hotel guests. The public also seems to use it, including young children. There is a sign saying no one under 15, but there were 10 year olds in there playing around with the machines. There was a staff on duty who didn’t seem to care.

Comfortable beds. Spacious economy room. Helpful bar staff member. Location close to lake & restaurants. Swimming pool & outside lounging area.

The bar area needs some sofas beside the windows. If you have an economy room, without a balcony, you need to be able to sit somewhere comfortable other than the Reception area or the tables in the bar. Guests, like ourselves, would end up spending more in the bar if there were sofas to use on wet /cold days. We mentioned this to the lovely bar staff member & she said they too have requested this from management.

The location is great, being so close to the lake and town. The staff were super friendly and helpful. The front desk even called to make a reservation for us, knowing it would be easier for them as we didn't speak local language. Breakfast buffet was slso a lovely treat each morning, as was having free parking on site for guests.

My only wish was that they had more food available for purchase on site. We found ourselves searching for food one night after missing dinner. Would have been nice if there was something available in the hotel, but in fairness, it was pretty late.

Excellent location just a couple minutes walk from the east side of the lake. Shops and restaurants on the doorstep, bus station 10 minutes walk. The room and hotel were spotlessly clean. Very comfy mattress. The pool and outdoor sunbathing area were great - these were the main reasons I booked the hotel, so that I could enjoy the sunshine on my last 2 days in Slovenia. A great selection of food at breakfast. Pastries very tasty, coffee was okay.

The pillows were very soft and provided no neck support. No ventilation in the bathroom so it smells a little damp, and very small, there is nowhere to hang hand towel etc. Sound proofing isn't great - could hear goings on in the hallway. I was on the 2nd floor with a lake view and you could hear the restaurant/bar area very clearly at night even with the window closed. I think it's closed by 11pm though so it did get quiet around that time.

The location of the property is excellent, from the swimming pool to the outdoor terrace you had beautiful views of bled castle and the lake. The staff are very friendly and there is a good selection on offer at breakfast. The leisure facilities are great including a pool and jacuzzi then loungers on the outdoor terrace.

The bathrooms are very dated and the water temperature/pressure fluctuated each time we used it. The air conditioning in the room didn’t work which made it very warm to sleep in during the summer.

Friendly staff, the view from the room was very nice even though we were on the first floor the top floors probably have a better view, variety of breakfast choises, the parking was good and safe, overall great experience

The room was coold, the staff tried to adjust it but it was still cold, the heating works only with the lights on and in our case we just wanted to get rest from the long drive we had, so we couldn't leave the lights on

The room was nice and we had a small balcony. The ac was great, I also asked for a fan and was given one. Free parking is included aswell which made the trip much better. The breakfast options were quite good, the pool was spacious and very quiet and the jacuzzi was nice to use. There is also a nice view from the pool of the lake and Bled castle. Pool, jacuzzi and gym are free to use. They also have sauna and massage by payment.

The hotel is clean and cozy. The rooms are also clean and comfortable. We are a family of four and we wanted adjacent rooms and they granted our reguest, what's more they upgraded us for the same price. I think it's a really nice gesture on their part. The kids loved the pool which is open the entire day. The breakfast was abundant and tasty. The location of the hotel is perfect, two minutes from the lake. Shops, restaurants, coffee shops... are all in the vicinity. I highly recommend it! :-)

Everything was great!

Thank you Tomaz for the friendly welcoming. We were also lucky to get the last room with view on the lake, without paying extra: Fabulous view in the morning. The breakfast was also very nice.

Just a pity that there was not a real restaurant in the hotel (only snacks) - and so few restaurants in the neighbourhood.