The hotel staff were amazing, super helpful and friendly. There is someone at the reception 24 hour. The room was very spacious and clean, there was a cleaning service everyday. The location was perfect, super close to the center and every big attraction was walking distance, but it was on a quiet street. We were two women staying there, and it always felt safe even at late hours. We really recommend this hotel, it’s incredible, and amazing value for money.

The location is nice and safe. Rooms are clean and looks fancy. Breakfast was good.

First, the bed, we were couple and expected a queen size bed, they gave us 2 single beds attached to each other, there was still space in the center which makes it hard for sleeping for a couple. Another things is that every time we need something, the reception ask us to get it down. Even the iron and iron board i was shocked that my partner was the one carrying it to our room.

The staff was very welcoming and polite. They assisted us with taxis, bookings and gave us tips on touring the city. The room was great, the place is very quiet, despite being in the centre of Vienna, the beds were extra comfy and we really enjoyed our stay. Rooms are cleaned daily and hygiene is excellent. Breakfast was amazing. They have a great assortment of foods and everything was fresh. We've had an overall amazing experience and would gladly book again if we visit Vienna in the future.

The only thing that caught my attention in a negative way was that even though our room was cleaned daily, the floor was not being mopped and a few steps around the room made our socks dusty. Even though the beds were made, the trash was taken out and the counter tops were clean, having dust on the floor meant that in the morning there would be dust everywhere, as visible on the surfaces of our phones and other electronics. This was not a major problem in any way, but still worth noting.

This is a centrally located, attractive hotel. The rooms are large and well-planned. There's lots of storage space, good lighting, and nice touches like bottled water and wafer biscuits. The lobby has drinks and snacks. The breakfast was exceptional with many options for different tastes and staff, making sure everything was immaculate. I will definitely choose this hotel again.

The location waa good, staff were friendly esp those two Iranian guys who were speaking Farsi,, excellent breakfast, my wife loved the hair dryer in the room! She said it was a professional one!

The lift was very small and the rooms facing to street had so much noise at night ( from the bars nearby)

The hotel's location in the first district of Vienna is excellent and close to the Herrengasse underground station. There are also bus lines near the hotel. The hotel was 300 meters from 2 Christmas markets (am Hof ​​+ Freyung). And a short 5-minute walk from the famous Central cafe. A 10-minute walk brought us to the large and famous city market The breakfast was excellent, a selection of breads, pastries, cakes, cookies and donuts in different flavors. Cheeses, sausages, fish, vegetables and fruits. All types of breakfast cereals + various delicacies are also available. All types of hot drinks are also offered. The staff is amazing and always offers a service of guidance, help and recommendations. Perfect hotel!!!

Nothing

The location was great!!near all the main attractions and in a quiet street

Room was nice with balcony

The location was great, the cafe and supermarket are very close, and the main sites were within walking distance. The room was very clean and pleasant and the staff was very nice and kind.

The staff was extremely friendly and courteous. Breakfast was varied, rich, and delicious. We stayed with two small children, and the staff consistently ensured we had everything we needed and checked if there was anything else they could provide. The room (suite) was spacious and comfortable, perfectly suited for a family with two kids. They also arranged a crib for us. The hotel was very clean, pleasant, and centrally located. On our last morning, we had to leave at 6:00 AM and couldn’t attend breakfast, but the staff kindly prepared takeaway bags with sandwiches, water, and snacks for the kids.

The pillows on the bed were quite uncomfortable. The shower setup consists of a handheld hose mounted on a pole, which is less convenient for adults.

The location of the hotel was fantastic! We got the CAT from the airport which was 14 Euro each for 1 way. The stop is 10/15 minutes walk away. We were able to walk to all major attractions, nothing was further than about 15 minutes. Lots of lovely restaurants and cafes surrounding the hotel. 2 big Easter markets were just round the corner which were amazing. Staff were friendly. Breakfast had plenty of options including cereals, pastries, cold meats, fruit, sausages, eggs and bacon. The hotel room was clean. However, it was a little rough round the edges. This would not put me off booking with the hotel again. I would definitely recommend this hotel.