The hotel is located perfectly in the centre of the Old Town, beside the cathedral. The staff Mary and Elena were exceptional! The room was well equipped with a minibar, comfy bed and beautiful view of the square Fonseca. Modern bathroom with a great walk-in shower.

Be mindful that the entrance to reception for taxi drop off has a set of stairs from the street to reception. This is due to the main entrance where the lift is located, is on the square being on a pedestrianised street. No coffee facilities in the room, but nice taverna on the ground floor.

The hotel is beautiful, located on a small beautiful square beside the cathedral . I had a suite on the second floor and it was exactly as shown in the advertising. The room was very clean and bright, warm. Toiletries in the bathroom ,which was very very clean , lovely big towels too. The cleaning staff do a great job. I had a very Comfortable bed and lovely pillows . There was a safe in the room which was easy to use. There is a hairdryer. Lots of hanging space and drawers There is also a small fridge , no coffee or tea making facilities though. Mary on reception booked me in and she is an exceptional person, an assest to the hotel. Such a lovely person who gives a very warm welcome, when she tells you that you are at home you can believe it, all the staff I encountered were really lovely, in the restaurant downstairs I had breakfast a couple of times and countless coffees, again the staff are friendly and have lots of energy. Good breakfasts choices and really good coffee. This hotel far exceeded my expectations,

There are no coffee or tea making facilities in the room, but that's not a deal breaker for me.

Friendly staff and excellent food in the Taberna. After a very long flight from the US they were able to get us in our room a bit earlier than expected. The hotel is exceptionally clean and comfortable. Best croquetas we’ve eaten in Spain, (and my husband is Spanish so this says a lot!). Breakfast was a nice assortment of food including vegan and gluten-free options. Definitely recommend.

We liked everything.

Everything

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An amazing place to stay! We had a room overlooking the 'rose' garden with a huge bath tub in the living room. Front desk people were super friendly and went out of their way to help. Cafe people downstairs were great as well. We liked it so much we kept extending our stay.

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It was at the centre of the old town (next to the compostela and a lot of restaurants). We stayed there on the day of the Spain/Portugal power outage. We booked last minute as our flight out was cancelled and needed a place to stay for our new morning flight. The stuff was so accommodating and made sure to make us feel comfortable amidst the chaos.

Noise - because it is so centrally located, there was so much noise from the streets especially considering we needed the window open for fresh air (outage meant no AC). The walls between the rooms are quite thin so if you are a light sleeper and have heavy footed or noisy neighbours, be mindful of that when booking.

The hotel is located in the very center of the city - 2 minutes walk to the main plaza. Super restaurants and bars just outside . Great vibe to the whole area. The check in manager was super helpful and friendly with excellent language skills.

We stayed in the hotel on a Thursday evening and it was a little (just a little noisy) around midnight with people heading home or to clubs . But not for long and then it was very very quite for the rest of the night.

The staff were wonderful. Very helpful and friendly. Location brilliant. So close to the Cathedral, historical icons and restaurants. Very vibrant area. We arrived in the middle of a festival so was a little noisy as would be expected. Hotel itself is charming and we have rebooked for when we return to Santiago for a night.

Rooms are a little expensive but you pay for the location and that's the choice we made

I very rarely give a ten rating to any hotel, especially not a two star hotel, but this hotel is a hidden gem. The service was friendly and attentive, rooms are modern, clean, large, and comfortable, and the location in the city center is perfect. Everything was excellent. This hotel favorably compares to most four star hotels and even some five star hotels.

It was a bit noisy at night but that's not the hotel's fault and to be expected in the center a a lively Spanish city.

Superb hotel with an excellent location. Highly recommended. The staff go out of their way to help out. Included breakfast was top notch. Room was large with a large bathtub in the bedroom

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