The cleanliness of the room. The bed was very comfortable. Delicious breakfast.

Was very disappointed with the condition of the swimming pool. The deck was dirty with stuff falling off the tree and landing in the pool. The hot tub was green. The outside trash cans all full and attacked bees. The pool pump never went on. The water was clouded. I canceled a reservation at another Hotel and to reserve at Best Western. We were very disappointed. Because I paid double for this room compare to the room I canceled.

Great location, near freeway, places to eat and shop. Nice view partial overlooking the lake. Maintenance staff was REAL FAST on fixing a room window issue. Hotel was very good at making up for Booking.com fault in messing up my original reservation (at another hotel) and making a very nice room for me on just 3 hrs notice in the middle of the night.

Getting good parking spot if you don’t arrive early.

Easy access to fwy. The staff was friendly. The breakfast was good, if you can get there before it closes. I enjoyed my visit.

I was given a queen size bed when I requested, and I think, paid for a king-size and was not told of the change at check-in. I noticed the size bed after I unpacked for a 5 day stay . Breakfast is closed too early (9:30am) if you are traveling with children or disabled this could be a difficult time to make.

I like the properly was clean and nice every thing looks super nice

First of all room G 005 was not great meaning being below the dining area love my sleep but I could hear everything chairs being drag and tables being move early thru out the time to check out. That’s the only bad part regarding G 005 room. I was not happy with that.

The accommodations were great, the staff is very friendly and helpful. The breakfast which is included was good with a good many options.

The pool wasn’t working and neither was the hot tub. The television is nice but the cable is not user friendly at all.

The staff was very friendly and helpful - this started with the front desk and went all the way down to the staff for breakfast and housecleaning. It was a team event, and the staff made my job much easier.

The main bathrooms were out of order at times, but it was fixed.

The location was perfect for my visit to Lake Elsinore. Super close to the Lake Elsinore Diamond, to watch Storm baseball. Hotel employees were courteous and helpful.

Room advertised as City View, I had a view of the strip mall across the street. The other side of the hotel had a slight view of the lake and a nice view of the mountains, which would have been nicer.

Conveniently located near our family in Menifee, restaurants and sightseeing. Good breakfast. Staff are very friendly and profession.

I don’t like the rooms facing the parking lot as the outside lights are very bright. Good for security but bad for sleeping!

The room was nice an clean, the windows open so we could get fresh air ! Breakfast hit the spot, eggs and sausage and waffles. We were heading g to Glenn Ivy Span so the location was perfect, staff was friendly, plenty of parking, we went in Halloween time.

attendo pillows could be better Found 1 hair on top of my comforter

The staff were fantastic. Theresa at the front desk, Virginia in the breakfast area are 2 of the best employees

On 3 days of our stay, it was cold showers. I know they were full, but I expected to have a hot shower