Last evening in Eiger Hotel, Murren. First time here, skiing holiday with my two grown up children. I was expecting to stay in a nice, clean hotel, good breakfast and all amenities. But the place appeared to be so much more! On our first evening we were met at the station and taken to our room. The kitchen managed to squeeze us in, despite the late hour. We were tired, having arrived late as our flight was delayed. Meeting us and feeding us was a lovely welcome. Beautiful hotel, very clean and friendly, good breakfast and dinner, very good wine card. Great location, Murren is a quaint little fairy tale village. The hotel is run by a family' nth generation, which is, sadly, so rare these days! But here owners are working together with the hotel staff every day. It was so heartwarming and wonderful to see that. Thank you!

The Eiger in Mürren is a truly exceptional hotel that delivers an unforgettable experience. Nestled in the heart of the Swiss Alps, it boasts breathtaking views that captivate from every angle. The hotel exudes comfort, with spacious rooms that provide a perfect retreat after a day of exploring. The staff at The Eiger are outstanding—friendly, efficient, and always attentive. Special recognition goes to Victor and Jan at the bar, who elevate the guest experience with their exceptional service and warm personalities. They are simply the best! Dining at The Eiger is a culinary delight. The food is divine, with breakfast being a particular highlight. The selection is phenomenal, and enjoying it in the breakfast room, surrounded by spectacular mountain vistas, is an experience in itself. This family-run hotel is impeccably managed, and the attention to detail is evident throughout. The relaxation room is a standout feature, offering a serene escape that is as astounding as it is rejuvenating. The Eiger is more than a hotel—it’s a destination in itself. Highly recommended for anyone seeking luxury, warmth, and unparalleled alpine beauty.

The hotel was lovely, the views absolutely incredible, but it was the desk and breakfast staff that blew us away with their friendliness! Champagne breakfast with all sorts of continental options, and excellent coffee! Large rooms, hotel porter to fetch you from the gondola, beautiful indoor swimming pool and sauna area and a very good restaurant. Parked at Stechelberg and it cost $20 for two nights, the gondola costs $11 from Stechelberg to Murren. Highly recommend walking down to Grimmelberg from Murren, only about 3km and on a small tarred road but stunning views. Gondola from Grimmelberg to Stechelberg then only $6.

Couldn’t fault it

Everything was amazing! Beautiful location and very friendly, happy and helpful staff. A lovely buffet breakfast and the food for dinner was absolutely fantastic. A truly wonderful stay.

The only thing that would have been good to have, was tea and coffee facilities in our room. After long day travelling, it would have been a nice thing to have and relax when we got there.

Rooms, view, staff, amenities, restaurants - all were amazing! The hotel has been there for years, and they've managed to keep the charm and history, while making updates to keep guest happy (ex - the pool / spa area is beautiful!)

There are quite a few stairs which is a bit challenging with luggage. BUT please note the staff is always willing to help there. I'm only writing this as more text is required in the response. :)

Staff went out of their way to assist with whatever request you had. They meet you at the train station and take your luggage to your room. Front desk will handle all your questions and reservations. Staff will even deliver your skis to the start of the slope so you don't have to carry them. Super helpful and friendly!

Extremely comfortable and very elegant hotel in the MOST STUNNING setting on planet earth! My mind could not even conceive the beauty every single place I looked!!!

There is NOTHING not to LOVE about this hotel and it’s amazing friendly AND funny staff!

The room was plenty spacious enough for our family of four, it was quiet, and the views were stunning. Staff was friendly and quick to help/clean/deliver.

The shower was pretty small, and there was a tub, but we don't take baths. Breakfast was a little under-whelming considering how wonderful the food was at dinner.

The staff are very friendly and the food was good.

Maybe we visited at a bad time, but the construction work opposite started on one day as early as 6.45am and went on all day to around 4.30pm. I paid extra for a room with a view which was a big mistake - since the view was a crane and a building site!

Our overall stay was fantastic. Loved our room. It was well appointed. The bar and restaurant were lively. The breakfast area was beautiful with views of the mountains and the food delicious. Service was wonderful and friendly. Front desk was informative.

A better view from our room - but I think that’s an added cost?