Hotel was very clean, room was great! Front desk was very friendly as well. Loved that it was pet friendly as well! In a great location to walk to some restaurants ands shops.

Breakfast was lacking. The waffle makers are great but the eggs and sausage looked like it had been heated up in the microwave. The quality could be better. We’ve stayed at other hotels that included breakfast and the did a much better job of offering more hot items, not so much pre packaged food. Also the lady that was working in the food are was not very friendly. I really noticed it b/c the rest of the staff was very friendly. Service is important and you should be warm and engaging to work in the industry!

The rooms were nice

I booked my room 3 and half weeks before arrival and they stated they don't have my king room avail even though the night before I was told it would be. I was told either I take the double queen room or they will cancel my reservation. I was there for spring fest because my band was performing. It would have been nice to have a variety of food instead of eggs and sausage every day

It was refreshing that during our 4 night stay, every day housekeeping cleaned the room and gave fresh linens and towels. It’s been years since we’ve received this type service. The breakfast and dining area were kept clean and stocked. All of the front desk staff was friendly and helpful. We loved the location, as the west side of OC has numerous shops and restaurants we frequented. We would definitely stay here again.

The rooms were nicely updated and clean, the front counter staff were very friendly.

We were in room 317 which was right by the elevator so you could hear everyone getting on and off the elevator at all hours. Also, check out is 11 but the cleaning staff started knocking on our door at 9:15 in the morning and they were VERY loudly talking while cleaning the rooms across the hall which made it nearly impossible to sleep in. We ended up just getting up and leaving.

Location was good. Rooms were nice and clean. Bathrooms are huge. The staff were all super friendly.

We stayed there with our friends, and ate breakfast the first morning. The 3 people who ate the sausage patties got sick. I only ate eggs, and I was the only one who didn’t get sick. Parking is a bit lacking with a full hotel. We had to park our bike, along with a bunch of others, in the loading/unloading area directly in front of the hotel because there was no where else to go. We did stay here for OC Bike week, so there were a lot of bikes and other vehicles, along with trailers. If there were no trailers parking may have been better, but they’re also doing construction, so that’s diminishing some parking also.

The rooms were nice and very clean .the hotel was about 5 minutes from the boardwalk.It was a great location.when I went to breakfast the last day I was feeling a little tired the lady that was working the breakfast room saw I was having a problem and she came over and gave me hug and kissed me on my forehead and told me that she would make my waffle and told me to sit down and she would bring it to me and I thought that so nice of her. I would like to thank her again .

I didn’t like that they didn’t mention on line that they were renovating the hotel. The pool was a little dirty.I’m glad that I took my own towel cause there wasn’t any for us to use.

room was great for a family of five, shopping everything close by, center of town boardwalk was 2 minutes away which was great ,breakfast was very good! pool was nice size but water was cloudy and a little dirty .basketball net by the poolside in a bad location!! ,kept getting hit by the ball while trying to relax and tan by kids playing pool basketball.

poolside basketball location was no good if trying to relax

Location and cleanliness

Breakfast had same thing daily. One particular dietary lady that stood around and watched what was being taken from breakfast area. Made it feel as though you weren't an adult free to have what you paid for ...an inclusive breakfast.

The eggs didn't taste like real eggs and the sausage tasted more like turkey sausage than pork sausage. It was very bland. The waffles were good and the lady working the breakfast was very helpful. The bed was very comfortable and the room was very clean and good size. The front desk staff were very friendly.

Great location easy to find and surrounded by plenty attractions and restaurants including a movie theater. The jacuzzi tub was awesome, didn't get a chance to get in the pool but they have one and it looked well kept. Beautiful property quiet and cozy. We will definitely be back just because. 😊

Not really a dog person, and pets are allowed.