The hotel décor grounds and swimming pools are stunning , the rooms were also superb. The location is also perfect

We travelled with our 2 kids for new year hence we had 2 rooms, the hotel had a New Year Eve's party which we were all looking forward to attending until we heard the price €337 per person. We felt this was extortion & very bad form considering the price of staying at the hotel for New Year. It was a topic of discussion at breakfast for a few days between residents as not many people attended the party from what we saw. I think the hotel should consider looking after their residing guests at the hotel better considering the price to stay at the hotel. Bar & pool staff not overly friendly.

The ocean suite was amongst the best hotel rooms we have stayed anywhere in the world. The room service for breakfast was excellent and always served on time with hot coffee. The view into a stunning blue rated beach every morning was blissful. The staff especially the chamber maids and porter are very kind and helpful. The sea swimming was just gorgeous as are the gardens and general decor of the hotel. You have access to a fabulous sports centre and gym across the road. There is an amazing masseuse, Agatha on site/ they have converted one of the bedrooms into a massage room. I am struck by the fact that a five star hotel does not have a gym or wellness centre on site.

With the exception of the breakfasts, the food offering was at best mediocre and in the case of the buffet dinner very poor. Do not go half board. The food is sometimes recycled and thus not always fresh, the choice is limited and the dinning room is like a school refectory. The Asian fusion restaurant was good, the Canarian restaurant was okay. The area the hotel is in is Puerto del Carmen so the surrounding area and ambience are not five star ..

Beautiful clean and modern hotel. Incredible buffet breakfast- beautiful pool and a pristine beach right in front which was so clean and sandy we couldn’t stay away. Room was lovely with great view. Late flight so after checkout we were able to still lounge at pool and there was shower facilities with soaps/ shampoo ans towels which we loved! plenty of seating around the pool.

it’s very busy - so although beautiful it wasn’t adults only - can be hard to relax with kids running around. there is quite loud music from the lobby and dining area so don’t expect to have a quiet evening on the balcony or get to bed early - granted the music stopped around 10 but it was so loud even with the door closed to the balcony and being on a high floor it was disruptive.

The hotel was good before the refurb, but now it is absolutely beautiful. The lovely terrace, lush gardens, bright rooms and beautiful public areas simply could not be nicer. The two beaches on either side of the hotel are gorgeous (we swam in January!) and there are many restaurants close by, the best ones being around the port - a short walk away. We did not try the hotel restaurants as they seemed expensive but the bar food was excellent and reasonably priced. The entertainment in the evening was low-key and chilled. Oh, and the breakfast was fab....

A map of the hotel would have been handy on arrival rather than a link to an app, which we found difficult to access as we are oldies.

From the moment I arrived, the staff treated me with great respect and dignity, making my stay a luxurious experience. Manuel on Concierge was exceptional along with many others, too numerous to mention. I enjoyed the comfort of a spectacular suite with garden and Seaview. The pool areas, along with magnificent gardens, jacuzzi's and beach are beyond gorgeous. Breakfast was the best I have ever enjoyed, with so much choice. I especially loved the vast array of fruits and healthy super- boosting vegetable juices. Other guest informed me laughingly that they enjoyed less healthy options of a full English breakfast. I met wonderful people during my stay in Fariones and cannot wait for to return sometime soon.

This is an absolutely stunning hotel a little piece of paradise. Every detail from luxury scent through the corridors, decor, staff and complimentary items have been perfectly selected. The whole ambiance just relaxes you as soon as you walk in the door. The location is fantastic for all the Bars and Restaurants, Shops, Beaches. We only ate in the Hotel for breakfast but every breakfast we had was just great, chefs cook fresh omelettes, fried egg and poached eggs, every taste is catered from continental, English breakfast, smoothies, fresh pancakes and waffles etc. The coffee, Tea and orange juice is served at your table and that is flowing constantly with other juices etc for you to help yourself all freshly squeezed, the coffee was also hot too. My only complaint that isn’t really a complaint is our room was turned down too early, we were always getting ready for the evening when they wanted to come in and turn the beds down and provide a complimentary chocolate. We would have also liked the fridge filled with water morning and night and extra tea bags provided as you were only given two each day. We used the beach rather the pool area mainly because the immaculate and beautiful pool and various sunbathing areas were shaded due to the palm trees throughout with the lovely sound of the residential parrots that fly around the trees, which adds another touch of the tropical feel. The pool areas could be in the shade because it’s January and the sun isn’t as high as it would be in the summer but we were quite happy to lay on the beach in the day using our beach towels provided with a complimentary beach bag. The beach is literally through a glass gate at the bottom of the grounds so no hardship to wonder onto the beach and hire a sunbed, it’s also close enough if we needed to go back to the hotel to use the facilities we could.

There is nothing to not like it’s stunning.

The hotel is beautiful, welcome staff were great and the room lovely. Beds are super comfortable, great amenities and the food was amazing at breakfast and very good in all three restaurants. Special mention to their sommelier who gave us excellent advice.

The only down side was the waiting staff at the bar/ restaurant. I waited for 30minutes for a glass of white wine and the same happened when we went for food. The second night in the other restaurant, Erizo it took an hour to get our starter - a plate of local cheese. Such a shame. Because generally the staff were always smiling and helpful. Probably need an couple extra waiters.

Hotel Fariones is a dream come true. It is gorgeously appointed, recently renovated and perfectly situated. The location on the sea between playa grande and playa chica is perfect, not to mention the hotel sits on a small beach that guests can access from the resort via stone steps. Suites come with breakfast a la crate or buffet included & access to a private rooftop pool. The rooftop pool was luxe and the a la crate breakfast is a must! special thanks to Harriet Thompson, Borja & Rodrigo, Berto & the housekeeping staff. They all went above and beyond.

We loved our stay at the Fariones. So much so that we cut short our stay at another hotel on the island to return there for another couple of nights. The quality of service is superb, very welcoming and immediately helpful. The sub-tropical garden full of palm trees is exquisite and we loved sitting on the restaurant terrace having our breakfast and dinner virtually outside in the garden. Interior decoration is beautiful with well-chosen art and local pottery. Swimming pool area is very attractive—never too busy. We had two perfect, comfortable rooms with balconies overlooking the beach and sea. The buffet was extensive and delicious, with new dishes served every day. We can’t wait to return!

No criticisms at all.

Staff were caring, helpful and friendly. Facilities were excellent and I believe they are building an extra spa facility on site, ready for 2025 I would guess. Very good fitness and gym and courts of various sorts at very nearby leisure club (100 mtrs away), I think owned by the group. Breakfast was very good. We did not eat lunch or at the main restaurant during our week there, but we did very much enjoy the specialist Japanese restaurant. Although it was quite expensive it was the best meal we had on the island.

Nothing really. The room rate was quite expensive so we would expect the best for that price.