The location

A large lump of concrete fell from the roof of our balcony it woke us up at six morning and frightened the life out of us and when I told the man at the desk he just said he new about it no apology I am booked to stay there for 10 days in march and I’m thinking of cancelling.

Cleanliness, the garden and pools. Everything really- have been coming for 20 years!

One small thing - safe too high up, could not figure how to use it. Also, could not reach the microwave as am not tall enough!

Good size apartment with a great view of the Sea

We arrived on Tuesday and late in the evening.The room that we booked (Superior apartment) was not available so we were allocated an alternative room which was not to the standard that we booked. The lady on reception said there was nothing she could do for the night but would mention it to the manager the next morning.The following morning we spoke to Chris on reception who was very helpful as he transferred us to a Superior apartment with pool view, which we thoroughly enjoyed.So a big thanks to Chris.

Perfectly located. We are repeat clients coming for many, many years.

Previous occupants obviously smoked & apartment reeked of cigarettes. Large family/friend groups who were located all over the place and pretty much took over! Very rude to the lovely lifeguard and shouting & running riot all over the complex. Shouting from balconies and across pools and no consideration for other people at all. Unfortunate & not ElDorados fault but it really spoils a holiday for others.

Great location, maybe a 20 minute bus ride from the airport, bus 161, bus stop is about 200 metres from the entrance, €1.50 each. On return ordered a taxi for 8am, on time €18+ tip, we were through security by 8:20! Very friendly staff, the grounds are very well kept. We had a second floor apartment overlooking the main pool, it was ideal. The room is basic but well equipped, probably could do with a lick of paint. Good size bathroom with a good shower, towels provided, kitchenette with a large fridge freezer, induction hob with plates, cutlery and some pots provided, nice sofa and large flat screen tv, balcony furniture. There is a nice spacious balcony, ideal for sitting out in the morning for breakfast. Great location, close to the strip and the old town area, we walked to Calero. We walk a lot so distance and hills were not an issue for us. Really nice pool area with a snack bar for snacks and drinks. There are a few supermarkets close by if you need and groceries etc. There is a safe in the room and you need a code to open the gate at the back of the property. Overall we felt safe and secure in the property / area. We would definitely stay again.

Two single beds pushed together, not ideal for a couple, beds were a bit hard. The sofa bed in the living room was more comfortable for an afternoon nap.

2 bed apartment was awesome, very very roomy. Great location, sizeable tv and comfy couch with cushions. Two very nice bathrooms. Apartment blocks had two pools, a quiet one and a busy one, figured the reason one was quiet as the pool was a cold pool. Quite cold. Area is at the end of the strip, old town/shopping centre and beaches all within 5 minutes walk,

Apartment was spotless when we arrived but cleaning service throughout the week wasn’t the best, floors weren’t brushed/ mopped, and bed dressing was only done once, bathroom floor wasn’t brushed throughout the week, there was only a dustbin available in apartment, bed sheets or towels weren’t changed.( this may have been our own fault as we didn’t leave towels in the shower tray, and I dressed the bed myself) dustbins were emptied regularly.

Clearly expected and given keys quickly.

The staff were not very welcoming and did not give us all the information - particularly how to access the safe. When we asked about this the next day we were charged 2 euros per day for the key. When I finally downloaded the site information using the QR code, I read that we should only have paid a 10 euros deposit. Did not make a fuss as most of the holiday had gone by then but it made me cross.

Excellent location, Staff excellent, comfortable beds, clean. 2-bed apartment very spacious. Requested extra pillows, got sorted immediately, cleaning service was excellent, apartment very well equipped with kitchen items.

Some upgrades have been made, Inside apartment probably needs a little more tlc (walls, etc). Tiles and beds around the pool a little grubby.

Perfect location, beds comfortable, no problem getting sunbeds by the pool, staff were lovely, very friendly and helpful. Fabulous spot 👌

The only thing I didnt like was that the apartment was a little grubby, the doors in particular were dirty, nothing a quick paint wouldn't sort or a wash down However, overall, it was a super place to stay