We had the most wonderful stay in this beautiful family run hotel. They made us feel so welcome and knew us by name from the very first day. They organised car transfers to Milan and a memorable boat rip on the lake.They guided us to restaurants and we ate in both the hotel terrace and sister tapas resto. The live entertainment was incredible and there was a wonderful mix of locals and tourist who came to have an evening drink at the hotel bar.

There was nothing we didn’t like about this hotel.

Hotel Du Lac is a wonderful hotel in the heart of Bellagio. The staff were so kind and helpful, the room was clean and the bed comfortable. The location was ideal, right in front of the ferry that can take you to many of the towns on Lake Como. The breakfast was plentiful and delicious, with an amazing view of the lake. We had a drink at the rooftop bar which was enjoyable. We had dinner at the restaurant one evening and the food was good. We had a car and parking was convenient, just arrive and depart early or later in the afternoon when the crowds start to thin out because you do have to drive through town to drop off luggage and check in and that was a little chaotic at noon when we arrived. Bellagio was crowded from about 10-5, but before and after that it was very pleasant. All in all it was a great and memorable stay.

The location was perfect.we didn’t book a room with a view. The staff was charming, very courteous and helpful.

I didn’t like the car parking situation. If I may suggest that valet service is provided by the hotel to take the car to the specified parking location which is located within a pedestrian only street and difficult to find and with very tight spaces. The gentleman at the reception was kind enough to accompany me and park the car for me after I failed to find the place on my own.also, the possibility of using a ferry to reach Bellagio should be mentioned. We were totally confused when we got to Menaggio to be told that we should take a ferry. For first timers in the lake Como area that fact should be mentioned.

Spectacular hotel, impeccable service-- the best hotel we stayed in, during our entire trip to Italy

Loved the location, right at the waterfront in the main part of town. Room was very comfortable and clean with a great shower. We had breakfast on the first story with beautiful views of the lake and spent the early evening on the terrace with the sun going down over the lake enjoying our appetitivo. The staff were excellent, very friendly and helpful guiding us to some great eateries and ,asking bookings. We would definitely come back

The coffee at breakfast was not up to scratch so we had to go elsewhere. The rest of the breakfast was fine with a good range of breakfast staples. We were informed when we arrived that the breakfast was outsourced to the restaurant next door.

Charming Historic Hotel with a Few Small Drawbacks Hotel du Lac in Bellagio is truly a gem, with the charm of an old castle and a fantastic location right by the lake. The rooms are spacious, clean, and full of character, making it a memorable place to stay. It’s also just a 2-minute walk to the ferry, which is incredibly convenient for trips to Varenna or Menaggio. The breakfast was decent, although the omelette was slightly overcooked. On the plus side, the staff was exceptionally friendly and helpful, adding a warm, welcoming touch to our stay. Overall, it’s a wonderful hotel if you’re looking for charm and convenience, but plan ahead for parking arrangements!

Parking, however, has some challenges: it costs an additional 25 CHF per night, there’s no valet service, and getting to the hotel by car can be a bit tricky

Everything from staff to location and the hotel itself. Rooms were great, comfortable and clean and anything we needed or assistance the staff was there for us !!! The front desk was amazing they looked after us from making reservations to any information or guidance we needed !!! We will definitely stay here again and try and get a balcony as view is beautiful from a room. You must also have drinks in the rooftop patio especially to watch the sunset !!! Staff here were also excellent and friendly !!! I also feel this place offers good value for your money !!!

I have nothing bad to say with our stay there … We enjoyed everything from the time the staff communicated to us prior to arrival especially with parking issues with large vehicle to the time we arrived and booked all our dinner reservations and any questions we had.

Exceptionally helpful and friendly staff - really refreshing to have such lovely front staff. Nothing was too much trouble, especilly in helping us use the ferry schedule & they even found the TV chanel that was carrying the soccer match! The location is super convenient for the ferry and for exploring Bellagio. Breakfast was good, and views from the outdoor terrace were spectacular!

Breaksfast didn't have as many options as some other hotels we stayed at (but it was great anyway!); the outdoor terrace serves drinks in the evening by reservation - they are pricey, but the view is outstanding.

Can’t fault the location, which was on the Bellagio foreshore, right across from the ferry docks. The room was well maintained, with a small Juliet balcony. The breakfast selection was excellent, with a breakfast room with seating that overlooked Lake Como. Staff were very pleasant, we were personally escorted to our room, and they helped in advance with an in-room bottle of chilled Prosecco (after a long day of travel!)

Nothing - all good.

The location was great., very close to Bellagio ferry , best way to come here from Milan is by train to Varenna and take ferry to bellagio and the hotel will just be in front of you , the breakfast has enough varieties and have a good taste of croissant

The one thing I don’t like is the guy that taken care of breakfast line, he doesn’t want to clear the table in front of the window which it has good view… everyone come here to have a great view but why don’t you rush up a bit to clear it to have a better customer satisfaction