Clean room, professional staff, good location in the city center of Lausanne. Reachable by feet or bus from the main train station.

Sometimes we can hear the other people in the other rooms around and in the hallway.

The staff were extremely friendly and helpful during our stay.

We chose not to have breakfast at the hotel because the options seemed very limited for the price.

The location is at the upper level of the town with easy access to the historic areas. There is also a funicular rail locally which goes down through the town to the lake. Dining and bars are really good with a fine selection to suit all tastes.

One problem (which was quickly resolved) was that the car parking is in the basement with the hotel reception at level 1. It wasnt working so we had to haul cases up a flight of stairs. Compounded by our room being on level 4! Staff were pretty unhappy to help us haul the cases uo 4 flights of stairs.

We loved the location of this property and it was really close to the metro, so the free transport pass enabled us to get around the city really easily. The rooms have been renovated to a high standard and the bed was really comfortable. The hotel is great value and was one of the cheapest options, but also a really modern and comfortable option too. The hotel was quiet and safe and the staff were friendly too.

Expensive breakfast but we chose not to select this option as there are plenty of bakeries nearby. Otherwise we had no complaints.

Comfortable, clean and good location. Good breakfast. Excellent communication from the hotel just prior to our arrival, via booking.com, meaning they could send us the Lausanne transport card ready for our arrival and we could use it on public transport from the railway station when we arrived. Caught the bus from the station which was very easy as several stop near the hotel. Also easy access to the metro. Lots of restaurants etc walkable, however.

Nothing

experience. First of all, the staff really stood out — I interacted with four different people during our stay, and every single one of them was incredibly kind, professional, and welcoming. That alone made a big difference. As for the room, it was just right for a short stay: comfortable and well-equipped for the night. Perfect for a brief visit. The location couldn’t have been better — right in the center of Lausanne, which made it very easy to explore the city on foot. Lastly, the value for money was excellent. Considering Swiss prices, I found it quite affordable and absolutely worth it. Definitely a place to keep in mind for our next trip to Lausanne!

Room was large and clean. The bed was comfortable and the wifi was fast and stable. The hotel staff were all very helpful and friendly. There’s a bar downstairs with beer on tap which is nice for the evenings.

This is not the hotels fault, but the hotel is a 20 minute walk from the train station. This would normally be no problem for me, but Lausanne is a VERY hilly city. We ended up taking the bus too and from the station. Luckily the hotel gives you a pass for free public transit, and the buses are very frequent. There’s also a metro stop that’s about a five minute walk.

- The room was spacious and very well isolated (we couldn't hear anything from outside). - The windows have good shutters and curtains. - The ventilation system worked well but we still felt the need to open the window which is not possible unfortunately. - The towels were changed every day! - The bed was very comfy!!! - The breakfast price was very good, I recommend trying at least one time since everything was tasty ( boiled/scrambled eggs, sausages, multiple types of bread/ cheese / yogurt / cereals/ sliced ham, some vegetables/fruits)

- The breakfast had some diversity but every day everything was the same.

The staff was polite and helpful. Rooms are clean and minimalistic. The breakfast was tasty and diverse. The hotel is close to the bus stops and it takes about 15 min to get to the city centre by bus.

The phone in the room was not working and was not repaired after request. The shower cabin was leaking in the bathroom (it was not possible to close the shower doors hermetically), so there was always water on the floor. In the other room (we booked an additional night) there was no wardrobe or even a clothes hanger/shelf, thus we had to put our clothes on the only chair we had - was super uncomfortable. There was no disinfection liquid in sanitisers at the entrance and no sanitisers in the bar/canteen where the breakfast was served.

The room was a little small, but had a big comfortable bed, a small couch, small table, 1 chair, TV with many, many channels with some English ones which was good, a well appointed bathroom with shower, clean carpet, a window you could open and light resistant curtains and blind. The location to the Theatre Beaulieu was extremely good with the 21 bus stopping just up from the hotel or across the road to get back to the main railway station. Plenty of shops around with a COOP within waling distance.

The lighting I found very dark especially when wishing to read before sleep and then having to get out of bed to turn the light that was hanging with a low watt bulb, not over the bed. There also wasn't a fridge however being winter I was able to open the window and put perishables out on the window ledge where they kept extremely well. I think in Summer I might find it not as good as I am not sure if the air system in the room produces cold air or not.