Breakfast had reasonable options and the cooked meals are interchanged every other day. Location is great. Train station is next to the building and bus stop is about 250m away. Unlimited shopping around. Couple of places to eat around. Clean and spacious apartment. Toilet had complete supplies. The lift surprisingly is never busy on the wing i stayed.

The kitchen had no real knife. It had one that looked like a toy and very blunt. Just 2 pots with no cover. The room is dark although they had standing lamps but I really don't like them. No USB charging point. The fridge is quite small with half filled with their stuff described as "Mini Bar" which you have to pay if eaten. No dish washing machine.

I was very pleased to stay at H10 Hotel Kudam. Hotel is very clean, spacious, staff is very cheerful and friendly.

The elevator, which carries luggage and the elderly, rarely works, although there is a receptionist to help. One minus point for H10 about this elevator

Comfortable room, perfect location, great breakfast, unforgettable service including a special surprise due to my son’s birthday. Big parking place nearby.

Nothing specific, worthy to consider having a bigger coffee mugs for breakfast to minimize traffic to the coffee machines. Would be also nice having an agreement with the parking place at Metropole to be able to buy pay for the parking tickets at the hotel counter instead of looking for a cash (card payment is not allowed). However, these are very small things as the hotel offer amazing service in general.

The hotel has a very good location, close to a shopping mall, close to cheap shops like Primark, as well as more upscale shops. The room was comfortable, and the breakfast was excellent, with a great variety, also great terrace. The staff was extremely friendly and helpful — we had an early business meeting on our check-out day, and they kindly stored our luggage. Later, they allowed us to leave our bags a bit longer so we could squeeze in some last-minute shopping before heading to the airport.

While it’s not within walking distance to the main tourist attractions (about 1 hour on foot or 15–20 minutes by car to places like Brandenburg Gate, Alexanderplatz, or the East Side Gallery), the area is well-connected.

The hotel is good, but there are much better ones for this price. I liked the location, the room was comfortable, and generally clean, though not 100%. We didn’t use the restaurant, so I can’t comment on it. I’d like to highlight the bar and its waiters — great guys!

What I didn't like was that, when booking, it was stated that the room included free water — one bottle per person.However, there was no drinking water in the room at all. When we went to the reception to ask whether water would be provided, they said they didn’t offer free water and that it shouls be paid. This was strange, especially considering there was a kettle and a coffee machine in the room. Do we have to use tap water?

Booked a room for 3 and we were given a big spacious room. The staff were polite and friendly and did their best to help us with any problems despite us not knowing even a word of German. Bathroom was clean.

Bathrooms are transparent and not soundproof. I found it uncomfortable knowing that I could be heard when on the toilet by the others in my room.

Not much to critique really. Staff amazingly friendly and helpful, location central, lovely decor and comfortable rooms. Quiet, no issues. The only things to potentially improve on would be the spa facilities. These would benefit from a jacuzzi or similar rather than just a steam room and gym. The glass door for the bathroom/toilet in the room was ok as we are a couple but if friends sharing this may have been awkward. These are really picky points but overall it was a lovely hotel.

Good location, helpfull staff! 24 hour service is very nice. Room was big and clean, bonus for bathtub. We got to check in early which was wonderful. The hotel was clean and the breakfast was good. Would recommend further to other people. All in all a very good hotel.

We asked for the bedsheets to be changed two times, this was not done. The glasses was not clean after roomservice, we had to change them in the bar. A little bit noise from outside of the room (was near to the elevator). Roomservice came in two times while we were at the room. They knocked two times and opened the door before I was able to interract.

Great location in the middle of everything, a few metres from all public transportation. Big rooms.

Room service food was terrible, just not eatable. The gym is too small and you cannot have a proper training, toilet cleaning was problematic. The hotel need some refurbishing it is becoming a bit run down. I had unpleasant experience in breakfast, but next to the hotel there are many much cheaper and better places for breakfast.

The hotel was very clean and staff were very attentive. The rooms were a good size and the beds and pillows were very comfortable! Bathroom was well laid out with a good size bath and the shower had strong water pressure. Will definitely stay at this hotel again if we visit Berlin, the location was fantastic. Very close to shops, restaurants and a 5-10 minute walk to the train station.

I can't think of anything bad about this stay, fantastic hotel!