Location is great. Centrally located for all of Big Bears shops, restaurants and activities. Room is spacious and clean. Front desk staff are courteous and helpful. BBQ'S, pool and spa make this a great place for families. Kitchen was well stocked with refrigerator, stove, pans, plates and utensils if you want to cook.

Parking is limited. We came with 2 vehicles and had to park one off site. Was still close, but a little inconvenient.

Snow Lake Lodge is our go-to place in Big Bear. We love how spacious it is, the ability to have a full kitchen and two bathrooms - great for families or groups of friends. It is located right between downtown and the ski slopes, so it is very convenient. We've never had a bad experience.

Just a piece of advise - if you are traveling with a family, make sure you ask for a room that has a dining table rather than a bar in the kitchen - it is a lot more comfortable.

I recently stayed at this property and had an enjoyable experience. From the start, the staff was responsive and attentive to my needs. I had requested a quiet room, and they made sure to accommodate my request perfectly. The room was clean and comfortable, though it showed a bit of wear and tear in some spots. However, this minor detail did not affect my overall stay or impressions of the property. The surroundings were peaceful, making relaxing and enjoying my time leisurely. I would consider staying here again and recommend it to others looking for a reliable and pleasant place.

Property is nice, pool was nice- very clean & all necessary amenities. Loved they even provide a-tio’s & cotton balls, lil things I often forget to pack. Beds could use a mattress topper for better comfort. Otherwise rooms are very spacious. Loved they even provide 2 bathrooms.

No stairs Tv mount in living awkwardly high, couch wasn’t comfortable.

Snow Lake had everything we needed for our first Big Bear vacation - pots and pans, cups, cutlery, baking items, coffee pot, dish soap and scrubber and good bath amenities - everything! Fireplace was nice when it was cool at night and early morning. We enjoyed using the bbq grill outside for dinner time. The room is very spacious for a family of 4, and generally pretty clean and well maintained. The front desk followed up each day via call and text to check on how are stay was, which was very appreciated.

The carpets could definitely use a shampooing and the tubs need reglazing.

A wonderful place to stay. Overall one of the best hotels we've stayed at recently. Two bathrooms is a great feature when you are on a holiday with your family. Lots of space, a well-equipped kitchen, a perfect location of the hotel - you are close to all main attractions. Definitely recommend.

Nothing to mention.

That hotel is great. It is within walking distance to all the main points. There is a bike rental, just a couple of blocks away. It was one of the cleanest hotels I have ever stayed in. The rooms are big, cozy, clean, and warm. The kitchen has everything you might need, even blenders and baking sheets 😋 we loved it so much ! It is totally worth it.

The only thing it was water heater, it took us sometimes up to 10 minutes wait until the water heats up and another thing is that it said swimming pool is open from April 15, but it is not working now on May 5th, I think they repairing it now.

We didn't have the breakfast but it was a wonderful stay. The room was beautiful I recommend the top floor with the high ceilings. There was an air conditioning but the windows open and let the cool Mountain Air in. You also have to walk Three flights of Step but we're healthy and we didn't mind. The staff was wonderful the location was excellent. We really enjoyed our stay there. Best value for the money.

The condo exceeded our expectations! We enjoyed the facilities very much. We were left with plenty of towels, dishware, and even a jacuzzi key we requested! The parking lot had adequate spaces for the number of rooms, so we never had any issues with parking. I know the housekeepers can take out any trash we place outside of the room, however, we had easy access to a dumpster on the property and were able to take out our trash when needed. We also got multiple text messages during our stay, encouraging us to request anything needed, which I thought was extremely kind and thoughtful! The staff were very kind and friendly!

I think the only issue we had was access to the Samsung TV remote. We had to specifically ask for one to be brought to our room to access the different streaming platforms on the TV. It really wasn't of any inconvenience or nuisance for our family, just something that might be a problem in the future for others.

We liked everything! The rooms were spacious, and there were 2 full bathrooms. The staff was especially helpful, and I am grateful to Brandon for accommodating my request to get a room downstairs because we had 2 small kids. The kitchen was well stocked, and we did not have to get anything. Yuri was also super helpful and friendly.

We would have preferred a more frequent room service. The room service provided was only to change linens.