Location, staff, housekeeping, service and concierge. The reception are kind and helpful in all terms. They upgraded our room when they know about our hustle parking our cars and drop off our luggage. They provide a 20% discount for the parking area and will help you for Milan entrance ticket. They keep contacting you before reaching the hotel to ensure you have all information you need

Bathroom was a bit messy, water is coming out of the shower because the door was not closing properly. The windows curtains are not closing fully which will not prevent the sunlight in the morning. Also, you can hear the whispering next door.

This is our second time staying here. We absolutely love the location; it's convenient and very safe. At the entrance hall, there is a good restaurant with friendly staff.

We hope that they can renovate the place because it looks a bit outdated and also change the pillows. Other than that everything is fine

We love the location of hotel. It is very nice decorated, love the soap from aqua di parma.

I would prefer more sound proof room, very noisy from the street. They are redecorating stores, picking up trash in the middle of the night. Also very lound from the hall infront of room, since we were by the reception.

The location was excellent, but the amenities provided in the room were insufficient. Also, the terrace was nothing like what was shown in the photos. Honestly, the hotel looks much better in the pictures.

The hotel rooms and terrace look much better in the photos on the booking website.

It was close to shopping and the Duomo. Easy to take public transportation from there. The room was clean and nice. We had a window view of the streets. It was cool.

Our room was right next to the front desk.

Location is perfect. Safe and quiet. Easy to reach by car but not for parking they will guide for the nearest parking spot and it is almost 4 min walk away. Rooms were okay but very basic and small in size.

I got a lot of insects bites , there was tiny fly bugs Ac not very cold but okay.

The location of the property is excellent it is located right in the hearth of fashion square and ideal for shoppers. Our room had a nice terrace with the garden view.

It is more like a renting small apartment rather than a hotel. But they provide front desk (not 24hr) and daily cleaning of the room

Location,cleaning,staff👍👍

Air condition wasnt work enough actually it was not controling ftom room!! And at the rooms windows it must be let for the mosquitos!!!İt is problem

Reception was very helpful. They wrote me in advance, let me in before check in time, arranged airport transfer at fair price. Room was cleaned really well. Tea, coffee, slippers, Aqua Di Parma cosmetics - all was great. Location is superb. For those who plan to come, find Dior boutique- hotel is exactly on the opposite side of the street. I had a room with terrace over Monte Napoleone. Breakfast is not available at the property, but there is Illy cafe just few doors further. Restaurant downstairs is great too.

As in every place I’ve stayed in Milano in winter - wind is blowing from under the windows. And I had to keep my feet up. Especially at night it becomes very cold. Though for summer this wouldn’t be an issue.

The room was spacious, modern and pleasant to stay in. Location was also very convenient, very nice street and close to a lot of things.

There is a restaurant at the entrance of the hotel that has a very strong fish smell that is very unpleasant.