The staff and the room were great! The room was massive, had great views and both the bedroom/bathroom were clean and kitted with everything you needed. The breakfast served each morning was delicious and fulfilling. The staff were also incredibly helpful and nice, going out of their way to sort us out tickets for a Kandyan dance show on the same day.

The only downside is the location. It's all the way up in the hill which means its not easily accessible if you have any mobility/fitness issues. You also need to walk on the road alongside cars, tuktuks, etc which isn't ideal. However, for us it was definitely worth it as we normally walked up during the day and got a tuktuk at night.

Amazing views from the window and nice terrace to enjoy the views! very nice breakfast and friendly staff.

Reaching the hotel in the narrow streets on the hill might not be very easy, especially during the night.

The location and view from the hotel is splendid. Staff is well mannered and helpful. Rooms and property was clean and well kept.

The breakfast included was average. No food was available whenever needed, but it was manageable since the food delivery service work in the area.

You have to climb a bit to reach this hotel, but the view from it is totaly worth it. And you can allway take a tuk tuk that will make your way up much easier. Our kids enjoyes the pool. Staff is super friendly. Breakfast was good. One thing I loved about the breakfast is that each morning they served differet kind of fresh juice. On our arrival day we also had a lunch at hotels restorant and it was also very good and delicious. Beds were comfortabe and a view from our balcony was amaizing.

I already fell in love with the building when booking it. It could also have fit in Italy!! Compliments to the architect! The staff was really nice and offreins us tea on arrival. The view was stunning, we arrived around 19pm. We would have loved to stay one more night but the hotel was fully booked. Kids loved the swimming pool and although there were bad reviews which made me doubt to book it. I can only recommend this place!

The hotel is so nice, please also paint the wall of the swimming pool again so it looks really fresh and clean;) And yes, the climb, with a car is very steep! But we managed to get there. One there you adjust easily and then the best is to do all with a tuctuc. They know how to drive in the mountains.

Huge, spacious room with a great view of Kandy. The staff were all very welcoming and helpful, especially the man who checked us in (sorry we didn't get your name!) who helped us organise some laundry and had it back to us that evening, and also helped give directions to our driver for us. Breakfast was very nice and the staff were very attentive. We only stayed one night but wished we were staying longer. Such great value for what you get!

Some parts of the room were a bit old and could do with some updating but nothing that really effected our stay. It can be a bit tricky to find as you have to turn up a fork in the road but both roads at the fork have the same name so most drivers miss the turn. Keep your maps on if you can to direct the driver when arriving or ask them to call the hotel for directions.

Location: Nestled in the heights, offering a peaceful retreat from the bustling city center, this hotel boasts a prime location with an easy 10-minute downhill walk to downtown Kandy. While it's a bit of a climb back up, the serene setting away from the usual tuktuk paths rewards you with tranquility and a unique local experience. The panoramic views of Kandy city, the lake, and the distant hills are a highlight, providing a picturesque backdrop to your stay. Accommodation: The room, albeit a bit kitschy, but charming and spacious, making for a comfortable and memorable stay. The bathroom is adequate, meeting your needs for convenience and cleanliness. Services: The service here is friendly and attentive, ensuring a pleasant stay from start to finish. The staff goes above and beyond, from arranging a tuktuk to take us to the Kandy train station for our early morning journey to Ella, to catering to our every need with care and warmth. This personalized touch adds significantly to the overall experience, making you feel well taken care of. Other Notes: The only downsides noted were the pricing, which felt a bit expensive considering the hotel's vacancy during the stay, and the somewhat melancholic ambiance amplified by the misty, rainy weather. The lack of fellow guests contributed to a quieter, more reflective atmosphere, which, while peaceful, might not be everyone's preference. In summary, this hotel offers a delightful blend of stunning views, spacious accommodations, and exemplary service. Ideal for those looking to enjoy the beauty of Kandy while appreciating a more secluded and personal stay. Despite the steep return walk and the price, the experience is well worth it for the views and the attentive care provided by the staff.

The staff at Hotel see kandy truly stood out during my stay. They were super friendly and consistently went out of their way to assist me. Their helpfulness and genuine warmth made my experience memorable. Highly recommend this place to travelers looking for exceptional service!

My room faced several issues that detracted from my overall experience. The shower doors were broken, which, combined with a leaking shower, made for an uncomfortable bathroom experience. Additionally, the absence of amenities was a letdown. Addressing these concerns would greatly enhance the stay for future guests

This lovely hotel reminded me of 1970s Hollywood Hills houses. Our rooms had windows from ceiling to floor with the most incredible views over beautiful Kandy. Amazing trees and bird life outside our windows. The rooms are clean, spacious and comfortable. Thr staff could not have been nicer or more obliging. Great breakfast. A great stay.

Nothing. It is up in the hills overlooking Kandy but it's well served by tuk tuks.

The views....magnificent views of Kandy lake...hard to better anywhere. Staff were friendly but very little English spoken. Wi Fi good. Hot water. Comfortable beds. Large rooms. Breakfast ok. Fine for a couple of nights stay . Have we mentioned the wow views.?

Bugs in our rooms. Wasps and ants. Parking and access very difficult. Lots of stairs for some rooms and no lift. However ....the view made any faults worthwhile.