Fantastic central location. Comfortable bed, powerful shower. Rooms very clean and serviced daily, cleaning staff friendly. Excellent reception staff service, helpful and professional - particularly Kate who went above and beyond to make our stay enjoyable. Welcoming of our infant. Able to organise airport transfer via the hotel. Good range of choice at breakfast. Very good value.

Woken on two nights due to persistent loud noise from other guests. Smell of cigarette smoke in corridors, stairways and in bedroom when window open - guest clearly seen smoking out of the window below despite it being advertised as non-smoking hotel. Breakfast area very crowded, had to ask for items to be replenished, plates cleared away from our table before we had finished.

Room was clean and well appointed. Location was excellent for metro and local cafe and restaurants. 5-8 mins walk from Boat cruise docks. Staff were always on hand, courteous and helpful, booking Thermal Baths and River Cruise for us. There was lots of choice in the buffet breakfast with plenty of options for all tastes and some day to to day variation.

I am nit picking, but we would have preferred a kettle in the room rather than the fancy coffee pod machine supplied , simply because we prefer decaffeinated tea and coffee particularly when we come back to the room after a day out sightseeing. Although to be fair we didn't ask the staff if one could be made available. There is a coffee machine which gave multiple choices in the breakfast room, decaffeinated was not available. No great problem as I carried my own little pot but a jar of Nescafe Decaff ( other brands are available) beside the machine would cater for everyone....

The location of the hotel was great - such a central location. It was really easy to get to from the airport (100E airport express bus). The staff were friendly. The room was clean and spacious - definitely bigger than most city hotels I've stayed in. My only niggle was that the curtains didn't fit the window properly which was slightly annoying - especially when wanting to get changed. Breakfast was slightly disappointing - I chose the hotel as many reviews said it was great but it wasn't. It had everything you needed - just not a lot of choice compared to other places I've been to. However, the hot food was never hot and the bread rolls and cake were never covered so the bread and cake that had been there since 7am had gone stale and it was difficult to find a fresh roll and I had to avoid the cake as it was always stale/hard. I'm not sure what happened to the strawberry jam - it just looked awful. Besides breakfast, everything was great. We never had to use public transport as the hotel was within walking distance to pretty much everything.

Our room on the 4th floor was quiet and comfortable, with a view of the inner courtyard. The room had a small fridge, coffee maker and spacious wardrobe. The breakfast buffet was good with a variety of options for everyone. The staff at reception were professional and helpful. The location is excellent for sightseeing in Budapest. I would definitely recommend this hotel and would stay there again.

The room was a little warm as the heating/cooling unit was only slightly adjustable, so we slept with the window open, which obviously let in street noise. There is only one chair in the room.

Situated very close to the Elisabeth Bridge, the hotel location is excellent as it's within 5 - 10 mins walking distance to shops, bars, public transport, restaurants and tourist attractions. The staff are helpful & very friendly. The rooms were cleaned daily. Very good breakfast selection provided.

Room was on the 5th floor but only had a small high walled terrace like area that acted as an alternative to a balcony. Due the height of the wall, there was no view on offer. No kettle available, only a coffee maker, so unable to make tea or other hot drinks.

Our room had a double bed at 2nd floor. The window was interior to a wide skylight. The room was clean and quite comfortable. I would like addionally an arm chair instead of a chair. The breakfast was complete, nothing was missing and it was served until 10:30. Wi-Fi was good, we used TV streaming. The place is strategic. 2 minutes walk away from Danuby river. 5 minutes walk away from central plaza. In any case you can walk to all famous sights.

Everything was fine.

The location of this hotel is the highlight. It is very well centered and close to everything even by walking only.

The room and hotel is mostly basic and therefore I could not recommend it as romantic. The breakfast felt to me as not as clean and fresh - I think it is due to the reason its a Buffet and therefore people ruin its look while service people are not dedicated to tidy its appearance 100% of the time - still, it is a good breakfast.

the room is not big, but comfortable. the staff is great. very helpful and responsive. the location is great.

there is a coffee machine in the room, but you have to buy the capsules........ come to stay with a sleeve of nespresso capsules.... the restaurant for dinner is awful. don't get near it.

Very friendly and helpful staff. They fulfilled all my requests: I asked if they could keep my ice packs in their freezer overnight and print my boarding pass. No hassle, hesitation, professional and welcoming. Location is perfect next to shopping street, near to public transports and sightseeing. I loved my room. Beautiful, stylish, comfortable. Bath and mini fridge were a lovely suprise. Attention to details: bottle of water in room and a cute cosmetic kit (nail file, hairband, cotton buds). Breakfast was amazing!!! Champagne!!! Cold and warm choices, gluten, vegan things. Please, could I get the recipe of the "avocado cream". Delicious! My first, but definitely not my last visit.

It was a friendly hotel. I asked for an extra sheet, because duvets are too hot for me. . They provided that and some ice when I asked. The bed was real comfy and the room was quiet. The breakfast was excellent. It was close to Hop on Hop Off bus, and I did the 3 day with the free boat ride. It was close to the pier, the white bridge and lots of places to eat.

I could have had more storage for things, especially some shelves in the bathroom. It said airport shuttle, but the one they suggested was like $29. I did minBUD for $21, but it was shared and made 2 more stops after me. There's a very cheap city one nearby, but no one could tell me exactly where. I didn't understand how to make my iPad project onto the TV, nor how to control the Air con, but it was still comfy. They should just have a hot pot, several of us just got a thimble full of coffee from the machine in the room.