We like the location it's very close to Prague downtown, the staff was very kind and friendly, the atmosphere, and the excellent service they provide for the guest, its amazing, the manager Michael a wonderful,happy, and kind man, in the reception was two receptionist Kebir was very nice, kind and friendly, and Alina a very kind and also nice care person, in the bar was Andreas a very friendly nice person,Pavel a wonderful young man, morning the breakfast was very big and a lot of options from drinks, bread, honey, marmalade, caffe, the, scrambled eggs, fried eggs, bacon, ham , juices,it was just great, the service and the food was very good, morning waitress Eva was such a sweet women, and Hosan the waiter very nice and pleasant guy, the lady that clean our room was also very kind, We only want to thank them with all of our heart, Marqueta was the events manager and she was also incredible nice and nett, when we forgot to mention somebody of the staff we apologize, thanks a lot Hotel Fitzgerald. Laura and Markus Meyer.

We had a front desk receptionist host named, ( Thomas ) , he went over and above our exspectation , very helpful and professional, he is a credit to ( Hotel Fitzgerald ) .The breakfast is of high standards, our room was very clean with high quality furnishings. This Hotel should be rated a 5 ☆, very good location fo trams, the bus station. and subway .This is the best rating I have done, I have stayed in a through Hotels. with Booking.com. as they are a safe place to book your holidays.

Nothing all good

Very comfortable bed in a huge room with a sofa. Lovely staff. Had a couple of small issues with room on arrival that were quickly and promptly fixed. Good buffet breakfast with attention to detail and a reasonable variety of offer given the scale. Easy access to city center by either 25min walk or 15mins on tram from end of street which were very regular and ran late into the evening.

Whilst the bed and bathroom were exceptionally clean, noticed a fair amount of dust and cobwebs in the corners of rooms, on ledges and on lamps etc. which spoiled the finish of what was otherwise a very well presented hotel.

We loved the style of this hotel. Very clean and welcoming. The breakfast was also delicious. This hotel was exactly what we needed as a home base from exploring all day. Very close to a train stop nearby that took us everywhere we needed to go.

Would have liked a second pillow. They were very thin and I ended up having to fold mine in half. We also had one morning without showers as a pipe burst and they had to shutoff the water. They were extremely quick at fixing it, however. Could have happened anywhere.

Very friendly and welcoming, and with easy access to local tram stops to the city centre. Beautiful lobby area well decorated. The staff was fabulous, and the guy running in front of the house was amazing. Full of information, which was great when visiting a large city.

1,The hotel restaurant and bar closed at the weekend after 11 am. Which is not good if you want to return, relax, and unwind from a busy day in the city and grab a drink. 2, No tea coffee making facilties in rooms, so if you're like me and love having a brew before going to bed and first thing in the morning, then you are out of luck! 3, rooms are very nice and comfortable but could do with a little upgrade, but nothing major. ( In our room, we had a couple of hairline cracks in the bathroom sink and water marks on furniture) in the bedroom. However, this did not affect our stay, and we would definitely return.

This hotel is a hidden gem found in the Karlin Prague district. The location is great. You're some 4 tram stations from the center or 15-20 minutes of walking distance. The hotel is in a quiet street which allows you to sleep at night as the windows have sound isolation. The tram station is at the corner of the street. If you fancy opening the windows you can. The A/C was a great addition to the hot summer days we experienced during our stay in Prague. The breakfast was good to have when you're planning to stay out for the whole day and not having to worry about energy. There are also plenty of nearby restaurants and bistros and bars where you can try various cuisines. The hotel also have a restaurant, we noticed locals using it too. Lastly, the staff where great and very friendly and polite with guests, always smiling and always ready to help and give you tips about things to do and places to visit in Prague. They allow you to pay with EUR or CZK, cash or card, depending on what you want, we'd recommend paying with local currency Czech korunas, so your bank takes care of the currency charges; or look for the difference and decide yourself on what's best. We had issues with some other hotel, noisy neighbours, so we changed to this hotel and it was a huge difference. And we never looked back, amazing experience!

The facilities could use some handyman fixing and small replacements for guests to fully enjoy their stay. But there were really minor stuff that aren't worth mentioning being the many things in favor of this hotel.

The staff from checking in, breakfast staff, were very helpful and nice. They were all very respectful and did everything to ensure your stay was comfortable. The concierge also spent a lot of time with me to help me get around and restaurant suggestions. I loved my room it had everything I needed and more. It’s on a quiet street and tons of great restaurants nearby.

I really can’t say because my stay was perfect! Everyone I met at the hotel was very polite, nice and friendly.

Could tell the hotel was great just by walking in, very grand entrance. Staff were lovely and polite. Room was clean, bed was huge! Very good value for the price.

Not much night life around the hotel, so we did do a lot of walking. (not the hotels fault so wouldn't mark this down but just a pointer) Would of liked the bar to close abit later on the days we didn't want to walk, went down just before 10.30pm and it was closing. This is fine we just didn't realise so couldn't get a drink.

The location was great - very close to tram and metro stations without being too noisy. It was also just a 20-minute walk away from the old town. The staff were very friendly and helpful. We were greeted immediately upon arrival and taken to reception where the check-in went smoothly. We even got a free welcome drink! The room was clean and the beds were super comfortable. We got our beds made and new towels every day because we left the sign, asking the cleaning staff to do so. Breakfast was filling and varied.

The sink tap in the bathroom was kind of hard to lift. The walls were sort of thin so you could hear people in the hallway distinctly. The windows also did not keep out the noise too well.

Modern, clean and spacious rooms. Approx 20 minute pleasant walk from city centre, road was quiet and felt safe so no problems walking, tram stop was less than a 5 minute walk away also. Staff were kind and welcoming, even gave us a complimentary room upgrade as we were celebrating my birthday! Breakfast was tasty, not a huge or varied selection but everything you might want from a continental breakfast at a small boutique hotel. Very happy with our stay here and would definitely come back to the hotel Fitzgerald next time we are in Prague.