The Pitbauchlie had been my favourite hotel in the Dunfermline area. It is a Best Western now but little has changed in layout, fittings and rooms since I visited regularly pre 2008. Notwithstanding this I like the comfortable familiarness of the hotel. It is good that the shower room was completely updated with modern shower and claddings which have updated it nicely. We asked for a downstairs room once we realised there is no lift to the upper rooms. This was sorted straightaway. It is, perhaps time a lift is fitted. On a good note the breakfasts were full of lovely items, prunes and grapefruit dried fruits! Full english and selection of items wad lovely

No lift Evening meals in the bar not dining room. Not really a moan but changed from last time

Very good breakfast with plenty of choices both continental and cooked. The room was slightly small but did not impact on our stay. Good storage. Lovely bathroom. Being on the east side of the hotel the room was a wee bit dark but this was due to the trees. Had dinner there each night, very tasty and freshly cooked but would have liked it if there were more dishes with potatoes and veg rather than rice or chips. Staff were very pleasant and couldn't have been more helpful. Garden was lovely to sit in and relax.

There wasn't anything we didn't like

Pitbauchlie had a slightly “step back in time “ feel to it which we really enjoyed. It was very quiet and comfortable and the bars and restaurant were warm and welcoming. The gardens are beautiful, and surprisingly, in the middle of October,on one of our days, we were able to sit out and enjoy some late Autumn sunshine. I can only imagine that in the summer months it would be idyllic.

There was no lift , which for us wasn’t a problem but perhaps for some people might be. There was only two levels, ground and first but stairs can still be an issue for some.

Hotel staff were friendly and helpful with local area knowledge. Restaurant and bar facilities were good with a wide selection of food and drinks for all, the only negative is that they ran out of Steak & Ale pies ;) The rooms were clean, well-equipped and comfortable.

Only one bit of feedback, and it's very minor, having a direct line or list of taxi numbers would be useful at the front desk. Although, the reception staff were really helpful in organising a taxi for our group. Point to note: there are no uber drivers in operation in Dunfermline.

Stayed for 2 nights - loved the size of room and the bathroom with bath tub. Bed was comfortable and we had everything we needed. Staff super friendly and very welcoming and helpful with our questions about getting around the area and to Edinburgh.The restaurant and bar was also on site so we didn’t need to go anywhere for dinner or breakfast. Though there are shops within 5 min walk if you wanted to. Thank you was perfect place to stay - highly recommend.

Walls a little thin - but that is expected in most places and wasn’t an issue for us.

Front of house staff excellent. Room excellent.

Waiting staff at breakfast! Tended to prefer talking to each other rather than serve & advise guests what was available for breakfast & where to get it. eg fruit juice, cereal etc. This is the only hotel where toast was not given. When we enquired was advised we should have asked for it !!!!!!

My husband and I stayed at the hotel for three nights, while we went on an excursion. The hotel has an excellent structure, the staff are friendly and polite. The room is spacious, warm, smells nice, clean and has an excellent shower! However, there are some points that could be improved: - During the days that we were staying, the mugs that we used were not washed or changed. - I only had breakfast one day at the hotel, because the quality of the hot chocolate was very poor. I complained to the professional who was serving us, I told him that the hot chocolate tasted strange, that it seemed like it had water in it and he replied: “We usually make it with milk, but today we made it with water, so it’s just water and chocolate powder!”. I’m not from Scotland, I don’t know if it’s customary there to make hot chocolate with just water and chocolate powder, but I really thought it was strange and bad. - There’s no telephone in the room, so to speak to the reception you have to go there. But without a doubt, we would stay at the hotel again. Congratulations to the entire team!

The room was clean and comfortable, the staff were very friendly and the chap at reception gave us great recommendations for a local Indian restaurant that was amazing. Had breakfast and evening meal on our second day and the quality was superb. Great service after Sam’s bar closed to serve us in another bar area.

Was a bit of a trial for one of my group to walk up two sets of stairs to the room because of his old knees but apart from that could not fault the hotel.

It was easy to find with ample parking and, from the reception staff to the waitresses everyone was welcoming and efficient but not officious. The room was clean and spacious with a bath and good toiletries. Food was excellent value for money and both the venison casserole and steak pie were not only tasty but also the meat was so tender. The grounds were well laid out and, were we to stay in the summer, would be an ideal place to sit outside. Highly recommended!

Everything was fine!

Lovely location, with a south facing garden looking towards the Firth of Forth. It was not quite warm enough to take advantage in the evening of the tables and chairs outside Three bridges very obvious . Spacious grounds at the front with plenty of trees. Car parking was not directly in front of the hotel. Bistro where we ate dinner was in the south facing conservatory. room. Although the menu was the same each night, there was still plenty to chose from. Excellent wine that was very good value for money. Convivial conversations with members of the Belgian tour group staying in the hotel the first night we were there.

The location of the smoking area, which was immediately outside our bedroom window. It was very attractive for smokers but we were kept awake by raucous groups using it at towards the end of a function being held in the Saturday night. I had to go and complain twice. The music became much louder in the last half hour or so of the end of the function ( at miidnight) , and it kept us awake too. When we left on Sunday staff told us they are thinking of removing chairs from the smoking area to discourage people from lingering there. We thought that was a good idea. Another time we'd ask for a room on the other side of the corridor.