89 reviews
Sheraton Hanoi Hotel
Sheraton Hanoi Hotel
From
$153K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
89 reviews
Choose dates to view prices
1/79
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Free Airport Shuttle
Sauna
Sheraton Hanoi Hotel is a 5-star retreat in Hanoi, Vietnam, located just 2.5mi from the city center. Address: K5 Nghi Tam, 11 Xuan Dieu Road. The property has 89 reviews and a minimum price starting from $153.
Enjoy features like a Restaurant and an Outdoor swimming pool (free), free Wifi, Private Parking (free), Parking On Site (free), and an Airport shuttle (free). Additional perks include a Sauna (free), Fitness center (free), Tennis court (free), Bar, Sun deck, Terrace, and Garden with Views, plus essentials such as a 24-hour front desk, Elevator, Non-smoking rooms, and Wheelchair accessible.
Family and business travelers can take advantage of Kid-friendly buffet and Kids' meals (extra charges), Babysitting/Child services (extra charges), Massage (extra charges), Spa (extra charges), Meeting/Banquet facilities (extra charges), and a Business center (extra charges). A Tour desk and Personal trainer add conveniences for exploring Hanoi.
Two on-site dining options bring a world of flavor: Oven D’or serves International fare in a stylish setting, while Hemispheres Steak & Seafood Grill offers steakhouse delights for a hearty night out. The Bar pairs nicely with a sun deck, a terrace, and a Garden with Views, perfect for enjoying Hanoi’s evenings. When the sun is shining, a seasonal Outdoor pool provides a refreshing dip, and practical touches like free airport shuttle, private parking on site, and free Wi‑Fi keep the stay effortless from arrival to departure.
Accommodations cover a wide range, from Deluxe and Standard Rooms to Club rooms and an array of suites, including Presidential, Ambassador, Imperial, and Grand Deluxe options. Club Lounge Access is available for rooms that include that perk, while bed configurations span King and Twin layouts to suit different travel needs. Each choice is designed to pair comfort with convenience for every kind of traveler.
Business and leisure amenities are tuned for flexibility, with Meeting/Banquet facilities and a Business Center available for extra charges. A Tour desk and a Personal trainer add help for exploring Hanoi and keeping up a routine on the road. For families, options like Kid-friendly buffet and Kids’ meals (extra charges), along with Babysitting/Child services (extra charges), Massage (extra charges), and Spa (extra charges), provide convenient add-ons to tailor the stay.
Closest airports
Noi Bai International Airport
11.3miCat Bi International Airport
60miMost popular amenities
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Free Airport Shuttle
Sauna
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Garden
View
Soundproof
Bathtub
Rooms
Show 6 photos
Imperial Suite, Club Lounge Access
1 King Size Bed
1895 sqft
Minibar
Flat-screen TV
Dryer
+
More details
The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Show 7 photos
Grand Deluxe, King Size, Highfloor
1 King Size Bed
400 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
+
More details
The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room is fitted with a wardrobe, a safe deposit box, an electric kettle as well as tumble dryer. The unit has 1 bed.
Show 5 photos
Club, King Size, Club Lounge Access
1 King Size Bed
400 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
+
More details
The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room features a wardrobe, a safe deposit box, an electric kettle along with tumble dryer. The unit has 1 bed.
Show 4 photos
Executive Suite, 1 Bedroom, Club Lounge Access
1 King Size Bed
720 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
+
More details
The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room offers a wardrobe, a safe deposit box, an electric kettle along with tumble dryer. The unit has 1 bed.
Show 4 photos
Grand Deluxe, 2 Twin Beds
2 Twin Beds
400 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
x4
+
x3
More details
The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room features a wardrobe, a safe deposit box, an electric kettle as well as tumble dryer. The unit has 2 beds.
Show 4 photos
Deluxe, 2 Twin Beds
2 Twin Beds
400 sqft
Private Bathroom
Bathtub
Flat-screen TV
Dryer
x4
+
x3
More details
The spacious double room features a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room is equipped with a wardrobe, a safe deposit box, an electric kettle as well as tumble dryer. The unit offers 2 beds.
Show 4 photos
Club, 2 Twin Beds, Club Lounge Access
2 Twin Beds
400 sqft
Private Bathroom
Bathtub
View
Flat-screen TV
+
More details
The spacious double room has a private bathroom, air conditioning, soundproof walls, as well as a seating area with a flat-screen TV. The double room offers a wardrobe, a safe deposit box, an electric kettle along with tumble dryer. The unit has 2 beds.
Show 4 photos
Deluxe, King Size
1 King Size Bed
400 sqft
Private Bathroom
Bathtub
Flat-screen TV
Dryer
x4
+
x3
More details
Show 4 photos
Ambassador Suite, 1 Bedroom, Club Lounge Access
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
+
More details
Show 4 photos
Presidential Suite, Club Lounge Access
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
+
More details
Show 6 photos
Sheraton Club, Twin
1 Twin Bed
More details
Show 6 photos
Grand Deluxe, King Size
1 King Size Bed
More details
Guest reviews
8.4
89 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Ian
10
February 2024
Everything is perfect at the Sheraton, from the check-in experience, the maintenance and cleanliness of the hotel, the comfort of the beds, the peace and quiet, the view from the window and the friendly, helpful staff.
The only criticism that I could make is that there are two ways into the hotel by car -- if the lower entrance is closed for some reason, it's a bit tedious getting through the narrow streets to the upper entrance.
Giang
8.2
October 2024
The location is nearby the big lake, very refreshing. Breakfast and buffet options are very nice. Food is fresh. Staffs are mindful and polite.
I had issue with the accounting team missing the VAT invoice, discussed via email back and forth very time wasting. But eventually it was solved.
Andrew
8.2
July 2025
Good location, good price, great staff
The toilet does not have a hose or bidet. Even a 1-star hotel in Vietnam has a hose. Why doesn’t the Sheraton? Also there was only one bathrobe. It’s a room for two people, there should be 2 bathrobes.
Thomas
10
October 2025
The staff were fantastic. It is a great location and the facilities were perfect. I am looking forward to returning.
not applicable.
Nigel
10
February 2024
The lunch buffet is amazing don't bother with breakfast.
Don't do the breakfast if you like your bacon and sausage etc hot. Its not but coffee was good. The location is a pain to get to if there is a traffic issue
Shabbir
10
August 2023
Reasonable value for a brand hotel. The hotel staff were delightfully courteous and unbelievably helpful considering the level of English not their lingua franca.
The only missing factor was no bar to chill. Had to walk down the street for choice.
Atsuko
9.1
June 2024
It’s good location. Facility, staff and restaurant are great.
We hope that there are more outlet for digital devaices.
Nabayan
9.1
June 2022
The facilities in the hotel were good, the staff was friendly and well-mannered. The view from the room was excellent. Excellent hotel that I would recommend for family and friends.
Fewer restaurant options in the hotel. Too much seafood gets a bit overwhelming. The concierge staff needs to be a little more knowledgeable about tourist sites.
Andrea
10
December 2023
All Excellent
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Akindayo
10
January 2023
The staff are wonderful, the service is top notch. Staff are always looking out for customer comfort.
Points of Interest Around Sheraton Hanoi Hotel
Attractions
West Lake (Ho Tay)
0.9miTran Quoc Pagoda (Chua Tran Quoc)
0.9miHo Chi Minh's Residence (Nha Bac Ho)
1.2miPresidential Palace
1.4miLong Bien Bridge (Cau Long Bien)
1.8miDong Xuan Market
1.9miVietnam Military History Museum
1.9miVietnam National Fine Arts Museum (Bao Tang My Thuat)
2miSt Joseph’s Cathedral (Nha Tho Lon)
2.4miVietnam Museum of Ethnology (VME)
2.5miVietnamese Women’s Museum
2.8miHanoi Opera House (Nha Hat Lon)
3miVietnam National Museum of History
3miPhu Tay Ho
3.2miVan Phuc Silk Village
6.7miAttractions
West Lake (Ho Tay)
0.9miTran Quoc Pagoda (Chua Tran Quoc)
0.9miHo Chi Minh's Residence (Nha Bac Ho)
1.2miPresidential Palace
1.4miLong Bien Bridge (Cau Long Bien)
1.8miDong Xuan Market
1.9miVietnam Military History Museum
1.9miVietnam National Fine Arts Museum (Bao Tang My Thuat)
2miSt Joseph’s Cathedral (Nha Tho Lon)
2.4miVietnam Museum of Ethnology (VME)
2.5miVietnamese Women’s Museum
2.8miHanoi Opera House (Nha Hat Lon)
3miVietnam National Museum of History
3miPhu Tay Ho
3.2miVan Phuc Silk Village
6.7miAirports
Noi Bai International Airport
11.3miCat Bi International Airport
60miRestaurants
Oven D'or
Cuisines
- International
Hemispheres Steak & Seafood Grill Restaurant
Cuisines
- Steakhouse
Pools
Location
- Outdoor
Availability
- Seasonal
Amenities of Sheraton Hanoi Hotel
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Free Airport Shuttle
Sauna
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Elevator
Garden
View
Soundproof
Bathtub
Amenities of Sheraton Hanoi Hotel
Accessibility
Toilet with grab rails
Visual aids (Braille)
Wheelchair accessible
Activities
Bicycle rental
Happy hour
Pool table
Tennis court
Tennis equipment
Themed dinners
Bathroom
Bathtub
Private Bathroom
Bedroom
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Fruit
Kid-friendly buffet
Kids' meals
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Room service
Soundproof
Internet
Free wifi
Kitchen
Dryer
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Flat-screen TV
Outdoors
Garden
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Room Amenities
Clothes rack
Iron
Sofa bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Back massage
Beauty services
Body treatments
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hand massage
Head massage
Light therapy
Locker rooms
Massage
Neck massage
Outdoor swimming pool
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Yoga classes
Transportation
Airport drop-off
Airport pickup
Free Airport Shuttle
View
View
Stay rules - Sheraton Hanoi Hotel
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 0 years
1 - 1 years
2+ years
The price in VND has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Cash
Visa,
American Express,
Diners Club,
JCB,
Mastercard,
Cash only,
UnionPay
This property accepts cash.
Check-in / Check-out
Pets
Internet
Age restrictions
Parking
Children and beds
Cards accepted at this property
Frequently Asked Questions - Sheraton Hanoi Hotel
What are the check-in and check-out times at Sheraton Hanoi Hotel?
Guests at Sheraton Hanoi Hotel can check in starting from 03:00 PM and need to check out by 12:00 PM.
Is vehicle parking offered by Sheraton Hanoi Hotel?
Yes, there is parking available at the Sheraton Hanoi Hotel. The parking is free and private, located on site. Reservations for parking are not required.
What's the nightly rate at Sheraton Hanoi Hotel?
Starting rates at Sheraton Hanoi Hotel begin from $153. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
Which room categories can I book at Sheraton Hanoi Hotel?
The Sheraton Hanoi Hotel offers a variety of rooms with different bed sizes including Deluxe King rooms with 1 King bed, Grand Deluxe Twin rooms with 2 Twin beds, Deluxe Twin rooms with 2 Twin beds, Sheraton Club Twin rooms with 2 Twin beds, Executive Suites with 1 King bed, Grand Deluxe King rooms with 1 King bed, and Sheraton Club King rooms with 1 King bed. All rooms have a size of 398 sqft and do not allow smoking. The rooms can accommodate 3 adults and 2 children.
What activities does Sheraton Hanoi Hotel offer?
Guests at Sheraton Hanoi Hotel can spend their time enjoying the leisure amenities offered by the hotel. They can relax and unwind at the outdoor swimming pool, which is available all year round. For families with children, there is also a kids' pool available.
For those looking for extra relaxation, the hotel offers a spa with a hot tub/Jacuzzi. Guests can indulge in various massages, including full-body massage, hand massage, head massage, couples' massage, foot massage, neck massage, and back massage. There is also a spa lounge/relaxation area and spa facilities available.
Fitness enthusiasts can make use of the fitness center and take advantage of the personal trainer, fitness classes, and yoga classes offered.
Guests can also enjoy the hotel's other amenities, such as the tennis court, bar, sun deck, and business center.
When it comes to dining options, guests can dine at the international restaurant Oven D'or or the steakhouse Hemispheres Steak & Seafood Grill Restaurant located on site.
Can guests use a pool at Sheraton Hanoi Hotel?
The Sheraton Hanoi Hotel has an outdoor pool. The pool is available all year round.
Does Sheraton Hanoi Hotel have on-site restaurants?
The Sheraton Hanoi Hotel has two restaurants on site. The first is Oven D'or, which offers international cuisine. The second is Hemispheres Steak & Seafood Grill Restaurant, which specializes in steakhouse cuisine.
Which payment methods are supported by Sheraton Hanoi Hotel?
The Sheraton Hanoi Hotel supports several payment methods including American Express, Visa, Diners Club, Mastercard, JCB, and UnionPay. Cash is also accepted as a payment method.
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