The location is great, 2 min walk to the beach, restaurants and the 5th avenue. The staff were friendly and helpful. Love the penthouse has a private pool on the roof, the view is amazing.

They need to improve some of the rooms, had no TV in the master bedroom, the bathtub is a little hard to get could be a little bit dangerous, some don't offer TV service anywhere in any rooms, and they run by different owners, so you don't know what to expect. Our first room was clean and have most of the services, but our second room was a not good at all. So be careful where you book it from.

The room is gorgeous, well decorated, and has a huge big tv. Big bathroom with wardrobes. Nice shower with hot water. Very nice bed and linings. Huge smart TV in front of the bed with Netflix. A Living room. Nice kitchen. This is a condominium building not a hotel. It has a big pool in the middle that serves food and drinks. There is a reception and cleaning service. There is a massage place downstairs and restaurants around. It's on the beach but it doesn't' have beach service or area as it's not a hotel. It was kind of quiet, staff around the room and pool can be a bit noisy using their phones. They tend to speak loudly on their phones with speakers that's generally annoying which probably was the only bad thing I noticed. Reception staff and Downstairs were very nice. There were a lot of mosquitoes in the room bring something for mosquitos The pool was very quiet not much people. I have been told it's open until 9PM. I could hear a bit of music in my room coming from the pool area.

Mosquitos in the room a lot of them. Staff is not quiet talking on their phones around the pool or while working on cleaning/renovations

We booked a basic studio apartment. It was large and comfy, with a lot or room, very clean. We did not use the kitchenette, we just used the fridge. We used the pool and it was great, with a lot of shade that we appreciated as the temperature in April was already high. The check in was effortless, but we suggest to send details in advance on the guests (as we did, following the instructions that were sent to us). The staff on site was great. When we checked in, there was a power cut in the whole block of the town, a large area was with no power. The management was extremely helpful, they got in touch with us, I was in touch with Vanessa that I thank a lot, and they offered us another room in a nearby hotel outside the area with no power at no additional cost. Everything was done in a very professional way and we were very impressed by the way they reacted to the situation. Our room was also quiet in the evening and during the night.

Nothing I can think of.

Beautiful Decor. Fully equipped kitchen. Multiple balconies and rooftop terrace with gorgeous view of the ocean. Central location walkable to restaurants.

Unfortunately, the property ran out of water for a few hours at a very inconvenient time. Also, the rooftop terrace was large with a lot of furniture and gorgeous view but no privacy whatsoever to neighboring terraces. Very communal. A negative for us but might be a plus to other people.

The place was lovely and the room was spacious clean and comfortable. Location was excellent- right by the beach and main areas for eating and drinking . Would recommend Cafe Choux Choux for going for breakfast which was about 11min. Walk from apartment We did have a good stay

Only problem we had was the main light would not switch off. It was controlled by remote control which wasn't working. Did notify the owner so hope sorted it

The location was on point! We loved that!!! Also the facilities where amazing!! You have your own private pool

At the moment of the check in you need to call a mexican number something that is dumb bc most of the people are foreigners. Also bc of "contingency" you can't have visitors when everyone at the building doesn't use masks. There is an annoying central AC that makes noises all night long. Also I rented the apartment that fits 6 people but since we were only 2 they only charge me for 2 people and can't have more people!

Great location, very impressive room decor, comfortable bed, beautiful bathroom, large room with sea view. Hotel lobby also very nice. Just few steps to the beach and our favorite restaurants in Playa. It was a nice stay.

The pool was beautiful and clean. It is very close to the beach and main tourist areas but was very calm and quiet once in the hotel. The staff were professional and helpful. The room and common areas of the hotel were gorgeous.

It would have been nice to have a couple chairs and a small table on the balcony.

The hotel certainly surprised us in the most positive way. The feeling it brought to us, I have never felt in any other hotels, which you can’t see simply from the photo!

The air conditioning in the master bedroom is on and off the whole night, even after switching it off completely, and it’s too loud.

Our apartment was HUGE and amazing! Living room, kitchen, two sleeping rooms each one with a bathroom and a fantastic roof terrace with private pool. Just incredible. The condo is located just next to Mamita's Beach, next to 5th Ave but outside the noise and the chaos. Perfect location. It also has a private parking. Perfect for a group of friends or family! There is also a common rooftop pool with a bar. Staff is friendly and welcoming.

The room was not cleaned up properly, and we found a huge (not kidding) living beatle in one of the sleeping rooms, and a dead one in the other. Common problem in Mexico, but we were supposed to get a room which had been cleaned up. From 5pm to the next morning no reception available (it's located in another hotel), only the staff at the entrance is there but only for surveillance. I was asked for a copy of our travel documents and credit card (for the deposit) in advance, in order to speed up the check in process. I sent a copy of the documents, but not of the credit card, since I was not OK in giving these details per message. Staff accepted.