Always liked the Normandy. Clean, the food was lovely in a lovely restaurant.

Shortage of staff in the morning. No staff in dining room. Coffee machine wasn’t working and nobody around to help.

Comfortable rooms and great shower pressure 😁

Ubers avoid picking up here, so that made it difficult.

Booked double room for 3 nights. Away to relax? The room allocated was a twin room and although nice large room but we requested a double room. We had our dog with us and stayed here before with the dog, I immediately reported this to reception to be told the room allocated, at our previous stay, was not pet friendly, which we refuted as we had our dog with us on both occasions. We were moved to another room which we were informed was a recently refurbished room and not normally pet friendly. This was a much nicer room in all ways although smaller was much better room. "

Not a lot after we were moved without any fuss or argument

Everything, really couldn’t fault anything, well maybe our room was a bit small, apart from that everything was amazing, we had our 2 wee doggies with us, the location was great for walking them, they came with us for dinner, they came with us everywhere, was a bit wary at first taking them as they yap normally at everything that passes ,but no they did us proud,as long as they had their blanket they lay nice lol ,staff were all so very helpful and friendly , The second room for my daughter was massive, the location was great for her for Trnsmt, all in all an amazing weekend away , The food was also amazing, we had dinner bed and breakfast for 3 nights, enjoyed it all , a good choice too , will be back 😃

I am surprised by some of the poor reviews. We used this a one-nighter before an early flight (we did not do breakfast) and I was very happy. Good room, good TV, bathroom. Easy checkin, Good restaurant on-site. Good price. Shuttle to the airport for a price (about the same as a taxi - no point in waiting for it to go to the hotel, but it is convenient to have it booked for return). Ample parking. Much cheaper than the hotels closer to the airport.

For an "airport" hotel there were no disadvantages.

the room was comfortable, clean and tidy. We ate in the restuarant one evening and unfortunately my partner had the fish in batter which was far too greasy and not crispy as it should have been.

The fish batter could have been cooked properly. The room was very hot and felt like the heating was on but it was an exceptionally hot weekend. I think some air conditioning might help.

It was nice and central to everything we needed to do

The toilet roll holder was missing and it was annoying having to look for the loo roll. No maid service, so bins not emptied, no change of towels and tea, coffee and milk not replenished. I was able to ask at reception for these but it was annoying. I think the price was high due to its close proximity to Glasgow airport and it offered shuttle service to the airport, which we didn’t require.

We often stay here because of the Hotel's location near to Glasgow Airport. The Hotel is undergoing a phased renovation - we stayed on Floor 1 which has been redecorated and it was very nice. The room was fresh and clean with simple but tasteful decor. It was suitable for our one night stay en route to the airport for onward travel. The staff we spoke to were efficient and helpful. The shuttle bus to the Airport was also very useful, costs just slightly less than a private taxi at £11.25 per journey.

All was good at this hotel

Nice comfortable room and friendly staff. Some renovation of rooms going on but it didn’t effect us.

Not the hotel’s fault but the taxi from the airport was ridiculously expensive. We got a taxi to Glasgow bus station the following day for almost the same and the taxi driver badmouthed the Normandy so much we were really unhappy about using it. He was talking rubbish. Not sure the solution ..an airport bus into Paisley and get a taxi from the taxi rank there?

The staff were very friendly and helpful 🙂.

The room we were allocated had a very large crack on the toilet bowl and was not safe to use, the upside was when I reported it to reception I was offered another room which was larger and quieter, I would like to thank Gordon the receptionist for his help and understanding of the problem.