The Hotel: A beautiful property with stunning original architecture and decorative details—truly candy for the eyes! The magnificent traveler’s palm trees in the courtyard were absolutely striking. Room: Very comfortable overall. Good a king-size bed, a spacious bathroom with enough amenities. Quietness: Despite being on a busy street, the inside of the hotel felt completely insulated from the noise of traffic. Room is very quite ( without the AC on) Location: Quite good. While the street itself isn’t particularly interesting, the hotel is just a 10-minute walk from the city center. The walk is safe, even at night. Parking: A paid private parking lot was available at another property right next door , and the cost was quite reasonable.

The AC is a bit noisy, but acceptable The mini bar's pricing is Switzerland level.

Location is wonderful, really close to everything. The room was very clean, the pool was lovely and the bartending staff who made drinks were delightful . It is an oasis from the outside noisy streets.

Room service was poor, food cold and not tasty. I think some of the staff is very young, inexperienced and definitely not schooled in the hospitality business, it basically felt like a bunch of kids running the hotel. Not a 5 five star experience, I'd say a solid 3 star.

Gorgeous property, well maintained and clean. Staff is very kind and friendly. Natalya and the hotel manager were especially great helping us not only with Merida but also Mexico.

The shower was not getting hot, but only warm. This needs to be fixed. Also the pool area needs a shower. This is especially useful if you are checking out and still have a flight later. It is hot in the city and it would have been amazing to take a shower before heading to the airport. Saying this, we would still 100% recommend this hotel and its friendly staff.

Excellent location, gorgeous rooms and building. Staff are excellent, friendly and helpful, even arranged a driver from Mérida to our next stop in Quintana Roo. Breakfasts provided are tasty and fruit is fresh and delicious. Water always available in the lobby. Beds large and comfy. Shower is gorgeous with it's own skylight. Mini bar prices not crazy if you don't fancy the trip to the shops. Great stay in centre of town a short walk from a number of restaurants and the cathedral

WiFi was slow on some days and we had issues connecting to the TV.

This hotel is a hidden gem in the downtown of Merida. Besides the beautiful architecture, detailed interior design, spacious and comfortable rooms, wonderful mattresses and quietness, the service is one of the kindest and attentive we’ve encountered. Everyone was amazingly available, since our late arrival at 1 am, fulfilling all our requests and preparing our meals at the previously agreed time (punctually to the very minute). We’re great fans of small boutique hotels and this one has definitely won our hearts. Highly recommended ❤️

Nothing really, other than it doesn’t offer its own parking. That situation was quickly overcome, by using the next door hotel’s parking space.

Absolutely beautiful property built around an elegant old colonial home and extended into a modern hotel. There’s a beautiful terrace restaurant/bar overlooking the pool and we found it completely relaxing. The continental breakfast was delicious and if you want more choices, you can order separately from the menu. Also, the staff went out of their way to look after our comfort. We would love to return some day!

This hotel is a hidden gem, an Oasis in the middle of Merida downtown area. The hotel is beautiful, every single detail of the architecture and interior design is stunning and unique. The staff are always welcoming and very friendly and professional. The location is perfect! A few block from downtown main square and a few block from Paseo Montejo and el corredor gastronómico.

This boutique hotel was exceptional. The staff, the the style, the smells, the small touches in the room itself, everything. It’s right in centro so we were able to walk to restaurants and shopping. Despite being in centro it was super quiet in the hotel. I highly recommend this place to any type of traveler.

There is absolutely nothing negative I can say about the place.

- nice room with a tone of amenities - staff delivered a 5* service, they were very kind and willing to help to all enquiries and made the trip special - a special mention to the Barmaid / chef who was very talented and prepared some of the Aperol Spritz I tried in my many South American trip - they provided bike to visit the city - colonial architecture of the building is very authentic and well preserved

Pool could be bigger but I guess now they can’t do anything about it

Lovely stay in Merida! Beautiful, secluded & quiet property in the heart of Centro. Easily walkable to any/everywhere we wanted to go. Very well maintained & cared for. The property is spotless & shined to perfection. The staff is kind, available & attentive. We'll definitely be back! Only catch is that we would advise skipping the massage...the property was great in their handling but the therapist was woefully untrained (& there are so many truly amazing therapists in Merida).