The location is good, very close to the Metro.

Our room is on the second floor (room number starting from 3) which is not lift-accessible. We have to carry our 2 luggage and walk up and down the stairs.

location, room (but new one, not old rooms. Old rooms are very bad!!!)

The cleanliness was poor. The towels were changed in the bathroom, but shampoo and shower gel were not provided. The room was also dusty. And besides Mr. Mark, the staff at the reception were very unfriendly and unhelpful. I went to buy shampoo in my pajamas at midnight. I asked for housekeeping to be warned, but they didn't take it seriously.

Staff were lovely and helpful with the check-in, and upgraded me to a superior room. The room was gorgeous, very clean and comfortable. The location of the hotel was excellent, right in the middle of town with walking distance to everything (Rotterdam is also great for vegan cafes etc). There was space outside to pull up the car to check-in before parking.

The hotel has its own parking, but spaces are limited and not bookable. There is a multistory carpark very nearby as recommended by staff which was great. It costs a max 40Euro per 24hr. It was all very well lit and safe. This was actually very positive, so not really a downside.

The personnel was very kind and helpful and always at our disposal. The room was very clean, roomy with a great view (we were on the 8th floor), there was coffee machine and coffee and a kettle for tea. Even the soaps at the room (sampoo, conditioner) were very good quality. The location is very good because it is close to a very beautiful canal with green which is quiet, but also close to the shopping centre, the Erasmus bridge, the museums and Euromast (walking distance). The train station is in walking distance and there is also tram and metro stations outside the hotel.

The review corresponds to the deluxe double room we booked (we didn't want it to be deluxe, there was just not availability to others). The reservation was for two rooms, the second was a single room which was located in a different wing of the hotel (old building). When we did the reservation we asked to have rooms close to one another but the hotel responded that there is a different wing that has the older rooms and the other the deluxe rooms, so they couldn't do that except if we would upgrade the room to deluxe. The friend who stayed at the single room told us that her room was old and very small looking more like a ship cabin than hotel room, so we wouldn't recommend rooms from the older building. The single room didn't have coffee machine but only a kettle.

I was allowed to check in early as Simon on Reception, found me a room that was ready and he kindly took my luggage to the room and showed me how to work the heating. This room had a fault and I was swiftly moved and upgraded to a fabulous room with views over Rotterdam. Staff were always helpful and friendly. The hotel was clean bright and superbly located for Rotterdam Central and walking distance to most tourist sites. The area felt safe walking around at night.

I had breakfast is on one occasion- it was good but a little expensive.

We were upgraded to an executive which was an outstanding large room with a picture window view across the city. Very comfortable double bed with good pillows/ Arm chairs, coffee table, desk with chair. Large TV. Handy fridge. Drink making facilities including a welcome coffee machine. Big bathroom with separate shower and big bath. Lighting was also very good. Very good breakfast with a decent vegan choice.

Vegan options and marking of plant based breakfast items could have been better but still excellent breakfast

The staff, who were so friendly and helpful; the location, which was excellent for some of the sights, the shopping areas and location to the Central Station; the room was larger than expected but the bed was so comfortable and the shower head excellent for a good shower; WiFi was very quick; the room was always kept in a clean and tidy condition, with very friendly and helpful staff, who changed the towels daily; there was a coffee machine, to enjoy a drink. Breakfast was excellent. The most important bonus for us was that our return trip on Eurostar was cancelled, but they helped us stay another night.

TV channels were very limited, so there wasn't much to watch when we stayed in; our room was probably too big for us really so the temperature was quite low; the heating system was low and very noisy, so we had to go into bed to warm up; the bath was so large/deep that it took a long time to fill it up - although my wife did enjoy it later on; the room seemed quite dark, albeit with a few lights in the room.

Wanted a hotel within a 10-to-15-minute walk from Rotterdam Centraal Train Station and located conveniently to explore Rotterdam. The Bilderberg Parkhotel Rotterdam was perfect. So nice that we could drop off our luggage after our cruise and they also let our friends store their luggage as well, since our room was not ready early in the day. The hotel is so centrally located near museums, shops and restaurants. We even walked by the hotel on our Free Walking Tour Rotterdam (which I would highly recommend). Our city view room was so comfortable. Lots of space with a large desk and a couple of chairs. Beautiful views of Rotterdam from the oversized windows. Definitely add breakfast. Love the huge selections of fresh Dutch cheeses, smoked salmon and thinly sliced beef. The bread was so delicious, especially the brown bread with fig and nuts. The bread pudding was a nice breakfast indulgence. The orange juice was so fresh. Grab a latte or cappuccino to start your day. The outside garden is so peaceful for breakfast. If you didn't get enough steps, there is a small gym, but after 26,000 steps, I just relaxed in the sauna late at night. Had the space to myself which was a nice bonus. Highly recommend this hotel for an overnight stay in Rotterdam. One of our favorite hotels for our Holland/Norway/Paris Olympics vacation. Got a great deal on Booking.com. Thanks to Mark for the great service.

That we had to leave

Everything was perfect! Delicious breakfast, perfect location within walking distance to the all main city attractions, close to the railway station a public transport. No problem with late check in.

Nothing, everything was perfect. The only minus was parking. We arrived on friday night and hotel parking was full. According to the info from hotel the other option was Museum parking garage. It is quite close but we have problem with payment. Parking machines didn't accept cards issued outside Netherlands (I don't know if the problem is temporary or not) and there is only one which accepts cash (max banknote is 20€). Unfortunately we had only 100€ but hotel staff was super kind and gave us change.

On arrival the staff were very helpful we were early so our rooms were not ready but we were able to leave our bags safely in a locked room. There was a coffee machine in reception and water also the bar was open everything we could have wanted was there. The room was beautiful much larger than expected the view was amazing the bathroom was large with both bath and shower, it was nice to have a coffee machine in the room and the free safe was handy. We will definitely be returning.