We love staying in the chalet rooms. Perfect for those with mobility issues. Very private and no disturbance from the pub.

On the Sunday our hostess was quite abrupt telling us that breakfast was not included when it was in fact (this was our second day) when we did get it, it was truly horrible. Hard boiled poached eggs for me and very overdone offerings on the full English. Our room had absolutely no housekeeping on day two so we had wet towels, dirty cups and glasses and no refills in the tea/coffee/milk. When we asked for clean towels we were challenged with “well are you staying another night” which yes, we were but given they hadn’t been changed anyway that should not have mattered. Surely you would be allowed to take a shower on the day you leave!

The room was equipped with everything that was needed, the bathroom was excellent, I loved the shower! The bed was also really comfortable. Access after hours was very easy and very convenient, and the staff were so friendly and helpful. We had breakfast at the hotel which was really good, and whilst we did not have dinner, the food did look amazing as we walked in past the tables. The outside space was also really good.

The hotel was a bit pricey compared to what I thought I would need to pay for the stay, however, I would pay it again to stay in such excellent accommodation. I really enjoyed the stay.

We cancelled our 4*hotel to stay here! We had the absolute pleasure of staying at this charming pub hotel over New Year's, and it was everything we could have wished for and more! From the moment we arrived, the warmth and hospitality of the staff made us feel instantly at home. Owen, the GM, went above and beyond to ensure our stay was comfortable and tailored to our needs—his kindness and attention to detail truly stood out. We stayed in a lovely separate house near the inn, which gave us the perfect mix of privacy and convenience. The room was spacious, spotless, and incredibly cozy—ideal for our babymoon! We spent our evenings unwinding, watching Netflix, and just soaking in the peaceful atmosphere. Despite the lively New Year's celebrations and even a big football match happening nearby, everything remained blissfully quiet, allowing for a truly restful city break. The food was another highlight! Dinners at the pub were full of great traditional pub flavours and fun vibes, making our evenings extra special. Breakfast each morning was substantial and delicious, exactly what we needed to start the day. The morning staff were kind, caring, and always happy to help, adding to the overall warmth of the place. This stay was exactly what we needed—relaxing, welcoming, and full of special touches. If you’re looking for a memorable getaway, whether for a babymoon, a New Year's celebration, or just a well-earned break, this is the place to be. We can’t wait to return for a Belgian waffle dessert!!!

Extended stay at the Wellington when my husband was in the nearby Southmead Hospital. Modern, well equipped clean and spacious rooms and parking. I ate at breakfast and a combination of lunch and dinner and was served tasty enjoyable meals each time. The Wellington is run by a team of young people who are enthusiastic, efficient and friendly. Special mention to the manager and Becky who went out of their way to accommodate me when I needed to extend my visit at short notice and who helped with other issues due to length of my stay. Easy access by bus to the city and to Cribbs Causeway Shopping Mall. It is my second visit and I would highly recommend.

Staff very friendly. Room clean and warm. Bed comfortable. Lots of hanging space although it was just hooks on a wall, hangers provided. Plenty of great towels and toiletries and good shower. Kettle, tea, coffee facilities provided plus drinking water and glasses.

I was expecting, and had booked, a downstairs room so I didn’t have to carry a suitcase up and downstairs. I did question the stairs when I got there but was told all downstairs rooms were outside. I had known that when I booked but assumed maybe they weren’t using them due to the cold weather in January but the cleaner appeared to be coming in from doing outside rooms. I didn’t query it again as I had already unpacked by the time I realised the cleaner had been working outside and I was only staying 2 nights. Personal I know, but I didn’t like the dinner menu so didn’t eat there in the evenings. Chair was positioned under the TV meaning you had to sit on the bed to watch TV. No instructions in room for anything.

We were in room 9 which was in a beasutifully converted quiet outbuilding to the rear of the pub with an adjacent parking space. We were very happy with this arrangement as we were staying on a Friday night, just before Christmas, and we felt sure that the rooms above the bar (and closer to the main road) would be a lot nosier. Our room had a very comfortable kingsize bed and large wetroom and came with a mini fridge, aircon and controllable heating. The evening meal in the pub was delicious.

Breakfast was disappointing. The pub only offered a cooked breakfast (made to order) which we don't eat, with no cereal or even toast available. As we had paid upfront for breakfast, the kitchen staff kindly rustled up some toasted english muffins with a bowl of fruit, with glasses of fruit juice from the bar. Not particularly good value for the additional amount we had paid.

Comfortable well equipped room. Managed to get a parking spot. They're limited so getting one was a pleasant bonus. Good location if you're a UWE / Gloucester Road tenant visiting parent.

Breakfast options were limited. I would have liked something lighter / continental. What I had was freshly cooked, good quality and very nice so I'm being a little picky. I'm sure they'd have accommodated me if I'd asked. Noise from upstairs rooms travelled down to my room quite a bit. I'm a good sleeper so didn't bother me too much but if you're a light sleeper / want to lie in, this might be an issue.

Sheets were clean, bed was comfy. Staff were lovely. Location was great for what we were doing.

Black mould on shower sealant. Ripped carpets. Breakfast was not the best - should have been sourdough - got dry granary. Very little scrambled egg, warm washed out smoked salmon. Coffee was good. The bar on the night we arrived - 3 TV's all blaring out at top volume and yet there was hardly anyone in there - not a single corner to go for a conversation. There was just no need for such loud TV's - all playing the exact same thing.

The staff were super friendly throughout our stay, making us feel very welcome and on hand to help with anything should we need it. The pub itself seemed like a nice place (we had a good pub meal there on the first day), but we didn't have breakfast so can't comment on that. The rooms were so much better than we expected though. The rooms were big, the bed very comfortable, nice big windows and an air conditioning unit that actually worked (we had just come from the hottest hotel room ever in the previous location on our trip!) but the best thing was the bathroom. It was huge, and one of the best showers I've ever used at a hotel. Great pressure, great temperature, really nice complimentary toiletries. It makes a massive difference to have such a standard when you are staying away from home.

Location was great for football at Bristol Rocers FC and it was just a short bus journey into the town centre. Room was adequate and bed was very comfortable. Perfect for a one or two night stay. Food in the pub was good, something available all day. Breakfast was fine, extensive cooked menu, but no continental type breakfast. Lovely lady serving at breakfast, very helpful and friendly.

Very limited parking at the property, although plenty of on street parking. A second chair in the room would have been nice and there was no plug for the hairdryer near the mirror. Our room was at he top of the property and the stairs are quite steep and winding, so would not be great for people with mobility issues.