Location was perfect, being attached to a big shopping mall. Walking distance to beach and nearby bars. Bhat buses regularly going past to hail a ride on. Hotel Staff are top notch and special mention to the guys at the concierge desk and luggage storage area. They were great helping me with my Grab taxi rides and talking to the driver in Thai with instructions. Breakfast was tasty with lots of variety and view from the restaurant was exceptional. Room was decently sized and comfortable. Nice hot shower too.

A dimmer switch on the little star lights on the bedroom ceiling. The stars were a little too bright to sleep under and had to turn them off. A shame really. Also a large Indian family staying in multiple rooms on my floor always seemed to hold loud meetings in the hallways with a kid running around making a ruckus at late hours! Not really the hotel's fault, but wished the sound proofing was better.

Property was so clean and well managed! Staff were all very friendly and professional!

The outdoor karaoke night was highly disruptive. I was attempting to relax on the balcony, enjoying the evening and potentially some music, but was abruptly subjected to loud and off-key singing by amateur vocalists. Employing professional singers or a DJ would have been a preferable alternative. The unpleasant experience persisted until 11:00-11:30 PM.

Water activities ambience

Nothing

Truly a wonderful & comfortable place to stay and enjoy a memorable vacation in Pattaya. The room where I was staying had an amazing view from the balcony. It had all the amenities which are required for a perfect stay. Experienced a 5 star luxury specially the pool side & the roof top restaurant area was amazing. Another added advantage was the Terminal 21 shopping mall which could be accessed straight from inside the hotel. The staffs were very courteous and friendly. I shall surely select this hotel during any of my future trips to Pattaya.

Nothing that I can think of right at this moment.

The property was in a great location with the shopping centre attached . facility was very clean .

unfortunately I had $250 au dollars stolen from my purse on the one occasion I forgot to take it with me , the staff looked into this as the only person that entered the room was the cleaner but I guess without proof they need to take their word. the second bed was 2 cushions placed together on the floor this is what they call a sofa lounge . I did ask for them to provide at least a single mattress for my daughter as the cushions will seperate while she slept and it was uncomfortable for her . I did pay for the third person .

Well, what can I say about our stay at The Grande Centre Point?! A very luxurious hotel with everything you need. The rooms were immaculate and spacious with balcony view looking over to the beach and city. Based in a lovely area but only a cheap Grab or local taxi in to the more "lively" areas of the city. The hotel is connected to the "Terminal 21" shopping centre which is very convenient for eating (both local and worldwide) and has a fabulous array of clothes shops. If you do want to drink alcohol you need to buy this off site as the hotel itself does not serve any. It did not cause an issue and we like the odd drink :-) Again, as everywhere we stopped in Thailand, the staff were amazing. Literally can't do enough for you, are friendly and so attentive to your needs.

Could not find fault at all with this hotel; it really was amazing.

The property has a very good location, the staff is very polite and helpful and has very good customer service, the pool is very nice the water is clean. The food is very good and lots of choices But not many choices for European people mostly for the Asian part overall very good the location is very convenient for accessing the shop I would like to recommend it to anyone have a kid.

The only thing we would like the hotel to add up is the European food choices for breakfast like British breakfast Don't get me wrong just only my opinion.

We had the "panoramic view" but it was far anough removed from the beach that the view of the water was largely blocked by high rises closer to the water. The room was wonderful and the staff was exceptional, could not have been more helpful, a truly professional group. The soaking tub had an amazing view from the bathroom but was never used. Food and amenties were first class, there was a great childrens pool that kids would love but the adult pool was really nothing too special.

I liked everything about this hotel, there was nothing to not like, but the price was a bit steep. I actually meant to book at the Space Pattaya and accidentally booked the sister hotel here, and was not disappointed. Cost was prohibitive for more than one nights stay, but the entire operation was very smooth, from staff, breakfast, room, everything.

Very good Service in the Restaurants. We are changing from Roof Top restaurant in the 32floor and the big restaurant every few days. They have both very good service. We really appreciate the very good personally service from Chai and Ymmy in the Roof Top restaurant. The room was cleaned very well every day. The observed parking zone of the hotel is in the Terminal 21 parking house in the 2nd floor. We hat always a parking close to the entrance. The parking attendand guides US always very well for driving to the place for us. He helps us to unload our baghage and our shopping goods. We really appreciate the very well service.

The hollidays were too short.

Outstanding hotel beautiful facilities, wonderful staff who go the extra mile, a delicious breakfast and fantastic proximity to the Terminal 21 shopping centre.

I really couldn’t find anything I didn’t like about this hotel, but if I had to find something, it would be that although the bathroom had a fantastic shower, water spread out around half the floor area of the bathroom and did not keep within the shower area itself. This was easily adjusted by just turning the shower right down, but was not ideal. Also, if you ask the hotel concierge for a taxi, specify a metered taxi, otherwise you’ll get an overly priced private vehicle servicing you.