1. The receptionists were all very welcoming and helpful. They explained everything about the hostel and its facilities very well to the guest. 2. Clean and complete bed linen and sets provided with comfortable mattress and pillow. 3. Strategically located and near to Bern tourist attractions and public transportation. 4. The breakfast provided was really satisfying and highly quality meals served for guests.

Guest brought their dirty shoes into the dormitory. I suggest that the management should provide shoe racks in front of the lockers and reinforce the removal of shoes before entering the dormitory to maintain cleanliness.

Perfect location by the river but also the funicular up to the old town/centre. We had a twin room which was large and had lovely views. Staff were very friendly and helpful. We also had an evening meal which was excellent and good value. Breakfast was included and was also very good.

The room was very hot when we arrived - it would have been better if blinds had been left closed. Room was expensive for a Youth Hostel but still cheaper than most other places in central Bern and given its location I would say it was worth the money.

The property was in the perfect location! The room was comfortable and we had a lovely view of the river. Staff were professional and friendly. The breakfast buffet was good. We walked up through the old town to the new bridge and the bears were out roaming which was a highlight.

The only thing which would have been an added bonus would have been to have the Bern pass for public transport before arrival. Not too much of a problem for us as we were able to walk from the train station to the hostel which we did first so had the pass at check in.

This accommodation is in an excellent location just below the town centre and as close to the river as you can get. The facilities are simple but well designed, with a small number of carparks able to be reserved, lift access, walk-in shower, and ramps for those like me who use a mobility scooter. The meal options are also a plus.

It was unclear what other amenities were available. For example there may have been a fridge but there was no information provided at check-in.

The location was perfect, small sink in the shared room was really nice same as the lockers that you can use with your room key! Positive surprise was the use of Bern pass for all the local busses etc. for free. Breakfast was a big plus.

Nothing the hostel can really do about, but there was a quite rowdy group of people as guests and they blasted music and screamed long into the night, and that could be heard from a long distance… also the condition of the toilets after these guests… not very pleasant to use

Really clean hostel in a great location. Nice common area and public transport and breakfast included. Female dorm was very spacious and had it‘s own bathroom sink and mirror. It has a nice common area. The staff was really helpful. Great price-value.

A kitchen or opportunity to store food would have been really nice. As people pointed out before it doesn’t match backpackers needs 100% because there were a lot of school classes and other people in the dorm from different ages so it‘s not the place to meet other young travelers or cook.

Everything was as expected. The place was clean and spacious. Shower was good and bed was comfy. Super bonus points to the nice guy at the reception who was very helpful. Great value for money (in Switzerland)! City transport card included is a great plus as well.

Nothing to complain really. Maybe the way back up to the town can be a challenge but there is also a cable car, so no big issue.

Beautiful view from windows. Peaceful atmosphere. Clean bedsheets and not white like usually you find in hotels. Warm water from taps and delicious food at a dining room. Friendly and helpful stuff. Good location close to bus stops and to main train station. Close shops, restaurants, parks and once again, close to viewing point which is just breathtaking! Close to museums as well as to river and swimming pools.

I think the only thing was people waking up at 6 am getting ready for the day even though on that morning I was the only one who was in the rush to get back to airport yet I hoped to sleep till 8… I asked few people ab the reason and no one was same as mine, mostly leisure.

I like the location because it is very central, I also like the buffet breakfast, I like the service of the staff, they are kind and helpful. My room has the lockers separate from the beds which is good. They give you a city card so you can travel in the city by bus or tram.

There was a noisy group of girls running in the corridors, screaming and knocking on the doors. So the hotel should say that they accept groups of kids.

Great breakfast buffet, better than I remember from 2019, when I stayed there before. The room is very big and I didn't have issues finding a shower or toilet when I wanted to. The location close to the Märzlibahn and the city centre is great and easy to get to. I'd also love if all cities would provide people taking a room there with public transport tickets. The beds are also more comfortable than I expected at a youth hostel. Wifi and usb plugs at every bed also were very helpful.

In the 8 person bedroom only 6 of 8 lockers had a door. While nothing was stolen, this is not really geeat and while the lockers itself are well made to be closes with your keycard, it is not a great thing if 25% of people in the room don't have access to one.