Excellent location for our trip's purpose. The staff of the hotel were very professional, efficient, and friendly, which we really appreciated. The price was little on the higher side but then again it's Singapore so I suppose that is not unusual. Overall it was a great experience.

The rooms (standard studio) are a little too small for two persons. The breakfast could have been included in the price we paid, considering the breakfast was quite basic. If breakfast included became a standard practice for the hotel, I would have rated it 10 out of 10.

The facilities provided were superb. The room was spacious and comfortable for a work traveler like me. In addition, I can cook my Ramadan fasting meal with the provided kitchen. Definitely will consider booking this hotel again in the future.

I didn't like the cleaning services as they make an arrangement not by daily. This is because of the garbage and leftover food from the cooking; I have to keep it for two days as there is no garbage chamber to throw it away by myself. This will lead to the unpleasant smell in the room. I suggest they do the cleaning on a daily basis for the room with a kitchen.

The hotel is comfortable not noisy Staff are co operative and avilable From room you get great seen of singapore Great gym facilities Very calm environment, if you want practical place to work , sleep and excersize this hotel is perfect .. They have laundry service as well ...

The pool under maintenance still No breakfast as routine , no food service or kitchen to provide lunch or dinner That is because the hotel is relatively new .. still to complete this service But over all very near like 4 min walk there is food corner it contains gud items

While the building is located in a somewhat unappealing office park area, the building amenties and room itslef (I got the executive loft) were great. The gym was 24/7, the wifi was pretty good, and you get a great view out of the room window of the city which I think would be harder to have if you were in a hotel in a more downtown location. I also appreciated the responsiveness of hte staff to requests for cleaning the room. I will say that even though I got the executive loft, I cannot imagine it being comfortable for two people unless you're planning to spend most of the time out of the hotel.

The breakfast options were slim, especially for a vegetarian like me. They only offered a boxed breakfast and the ones I inquired about had meat in them. There is a canteen (HawkerLab) right next door with some more options, but still limited if vegetarian. However, this is the general challenge for the entire country, and I'm oftne pointed to Indian food whenever I ask for vegetarian options.

New, great location for Kent Ridge MRT & for NUS. Lovely staff who helped with changing rooms when the one initially allocated to me was too noisy as it faced the highway next to the hotel. Liked the in room facilities - kitchen, microwave, fridge

It was not clear on booking.com that the room I booked was a duplex - the photo shown was of a standard room. This more the fault of booking.com than the hotel - but it may lead to problems for those with reduced mobility. Some rooms really get a lot of noise from the highway.

The rooms are nice and big. We had a lovely view of the city from the 15 floor. The check in process was quick and easy. The water filling station is a great idea. The swimming pool is newly renovated and quite big.

The location isn’t great. There are no restaurants to dine around the property, so you are a bit secluded.It took me quite a few attempts to connect to the room wifi. The dryer part of the washer/dryer was not functioning effectively even after they replaced the machine. Request for ONE hour late check out was not accommodated.

The location was peaceful and quiet. There was also a multi-cuisine foodcourt at the ground level. I really like the thoughtful furnishing and how the room opened up into a pool. The hotel provided all utensils and additional ones on request, laundromat was great, and the staff was nice and polite.

My room had a loft, which did not have any space even to stand beside the bed. Well, I guess that is too much to ask for - properties are expensive in SG!

The location, staff, and efficiency were excellent. We would recommend it to others and may return to this hotel should we need to visit Singapore again.

The studio rooms are too small for two persons. The price is a little too high considering breakfast was not included. I wish they could include breakfast for the guests considering all else is excellent at this facility.

The entire place was very new Everything was very clean and fresh The room space was good enough There was a good amount of amenities in the room and facilities in the hotel

The reception counter was not at the ground floor but at some upper floor, which required us to take a lift to reach it It's not a bad thing, just something we didn't expect There was no confusion how to find the reception counter because there was nothing else to do at the ground floor other than trying to go into a lift to find out Good thing was the lift inside showed us information that we were right to use the lift to get to reception counter

The view from level 15, the well-designed room interior, and the amenities in the room made my stay a truly wonderful experience. The comfortable bed and pillows provided exceptional relaxation. I also appreciated the availability for a late check-out. This was my second stay at Citadines, though at a different location — and once again, they never failed to impress.

I’d say there’s nothing to complain about, though the TV didn’t have Netflix, only the option to cast.