Excellent location, clean rooms and daily housekeeping. Staff very welcoming, courteous, friendly and helpful. HOWEVER, SEE MY COMMENT BELOW. Reasonable choices for the breakfast.

Theft of ZAR8000 in cash from the safe in my room during the day of Friday 6th October 2023. Whilst I accept it was my fault for not securing the safe before a very early start, and there are clear signs to secure all valuables, that the hotel does not take any responsibility, whoever entered my room during that day stole my money from the safe. Nothing else was taken thankfully. I reported it straight away to Management, an investigation took place, and I quote; "The investigation did not identify any conclusive evidence or negligent acts on the part of the hotel staff or our contractors." I hope my money made a difference to the thief/thieves.

• The check-in was smooth • The security guys were good to us • The food was good • The hotel is closer to activities

• The only thing i didn't like about the hotel was having to pay two different prices for the buffet dinner • Night 02 April 2025 - We paid R220.00 per person for a group of 14, and everything went well • Night 04 April 2025 - The price changed to R300.00 per person, and when we try to ask questions, why is the price different. The lady is working there instead of answering the question. We were told only government people pay R220.00 and we must pay fast because we are disturbing the que

This hotel is simple and hassle-free, offering a clean and comfortable room along with a decent breakfast. The location on Bree Street is a plus, providing easy access to restaurants, convenience shops, and cafes, making it a convenient choice for travelers looking for a straightforward stay without unnecessary extras.

The pillows were quite firm and felt a bit worn. A refresh would greatly improve comfort. Additionally, the maid service was only available from the late afternoon, but I would have preferred an earlier time.

Location

There was no shutoff/Muslim shower at the toilet. The hand wash basin was clogged. School Students knocking at the doors at night.

I really enjoyed my 5 days at Stay Easy. The staff are really friendly and respectful, the hotel is comfortable and clean. The location is also very convenient and close to most attractions. The view of the mountain and the city and the habour is quite refreshing. Access to the gym and pool was a plus. The restaurants have really good food and music and the music in the rooftop bar was also on point.

The fact that on booking.com they say you'll have a free airport shuttle but that is not the case.

Room was a wee bit small but very comfortable and clean. The bed was amazing. The location is super convenient, and the fact there is VERY easy-to-find parking on premises (for 50 rand a night) was very convenient. Staff was professional, courteous and knowledgeable. Wonderful work! Breakfast was simple but very well presented and a touch above what you would expect for this price point. Well done!

The only really con in that regard was that the tv only had local cable and no apps like Netflix/Etc. Which wasn't terrible, but it is hard to find cons. ;)

Clean and fantastic location

The club nearby was loud all night, but it finally quieted down at 5am, giving me a chance to catch some sleep. Breakfast, however, left much to be desired. They offered only scrambled eggs, beans, bacon, and sausages, with no pastries available.

The receptionist were good, welcoming and kind,,the breakfast was also good

Day one I ordered dinner,,later went to the restaurant to eat to meet the waiters who said they have packed it but I told them I'm sitting in to eat,, only for them to bring the food in a packed way and refuse to dish it on plates,,they were very rude and unwelcoming my whole family was forced to go back to eat in the rooms,, restaurant on the other side should learn customer care..I never ate in that restaurant till I left all my 6 days

Our stay at the Stay Easy Hotel was comfortable and convenient. The room were clean, modern, and well-equipped, The friendly staff and easy check-in process added to the experience.

One disappointment during our stay was missing out on the buffet breakfast. When we checked in, we were informed that breakfast was available until 11:00 a.m. However, when we arrived at 10:15, everything was already packed up. Fortunately, the restaurant staff were very accommodating and brought us food from the kitchen, which we appreciated.

The property is beautiful very clean the staff were ok I can’t say that they were friendly but they were professional , I believe a smile , a how are you , how was trip, was it easy to find us that would have left a better impression .But what I must note one of the cleaning staff standing a door away from our room that lady when we said goodbye she cheerfully said goodbye and thank you , the people at reception can get a lesson or two from her . At check out I said hi we are going now the response was room number I said 966 reply was ok thank you so I had to ask is that it no signature for anything response no , so I said I can go response yes . Nothing really wrong with it but just dry and gives you the feeling like you weren’t in anyway important that fact you chose their hotel to stay no effort to win you over with personality character, so that you may want to go back again . Anyway not that my opinion will change this but I feel that I could share some info so that future guests will know not to expect much but the minimum effort one can give .

The two single beds in the room were way to small for adults maybe good enough for a 5 to 10 year old s but not for an adult .i would have liked to see the tvs upgraded to at least a smart tv , i would really like to see management give some pointers on friendliness to the receptionists and being less mechanical in their greeting . Say hello welcome to our hotel how was you trip was it easy to find us I hope you enjoy your stay .